Maintenance

by Marco Valencia and Joerg Rudat, SAP

SAPinsider

SAP continues to keep its promise of protecting and adding value to its customers' investments by providing accelerated, nondisruptive delivery of rapid deployment for breakthrough innovations, with lower costs of implementation and faster time to value. This article provides an overview of the top SAP Enterprise Support offerings designed to assist customers throughout the entire upgrade process.

by Dr. Heike Laube, SAP AG

SAPinsider

Business leaders must innovate, collaborate efficiently, and make important decisions quickly to drive their organization forward. This can be difficult when too much time and too many resources are devoted to implementing and running solutions. Through services such as Expert Guided Implementations and Meet-the-Expert sessions, SAP Enterprise Support Academy enables companies to focus on developing innovations and enhances customers' operational competence. This article explores the top four channels through which SAP Enterprise Support Academy delivers services to help organizations stay ahead of the curve.

by Dr. Mario Günter, DSAG

SAPinsider

As companies assess and plan for new technologies, they must also focus on the need to maintain and manage their older, established systems and solutions. It can be tricky to strike a perfect balance, but DSAG is helping its members do just that. At DSAG's 2011 congress, members got information not only about SAP's latest and greatest innovations, but also about continued support for their established solutions.