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by John Krakowski and Evan Stoddard, SAP SAPinsider SAP Solution Manager provides everything you need to derive maximum value from your SAP solution environment, combining tools, content, and direct access to SAP to manage everything from deployment to solution monitoring and improvement. In this article, you’ll learn about mobile apps for SAP Solution Manager and how they can help you further optimize both your core business processes and your IT infrastructure to get the most from your SAP investments.
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by Lois Dick, SAP SAPinsider SAP Solution Manager 7.1 provides the tools and content needed to manage solution deployment, solution monitoring, and overall process improvements. To help companies determine which of these tools will best fit their needs, SAP recently implemented a free, self-service offering — the SAP Solution Manager Pulse Check — that helps customers quickly identify which SAP Solution Manager 7.1 capabilities will allow them to innovate their business processes and optimally manage their entire solution landscape.
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by Dr. Uwe Hommel, SAP AG SAPinsider Most companies want to take advantage of the newest technology innovations, but keeping up with the pace of innovation while keeping costs to a minimum can be a challenge. To help, SAP has developed best practices for solution implementations that address the elements in an implementation project to drive down complexity and cost.
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by Dr. Wolfgang Schatz, SAP SAPinsider Successfully managing IT solutions consisting of increasingly complex business applications requires a well-structured organization. One of the most critical requirements for supporting a complex IT landscape in a networked world is excellent end-to-end solution orchestration. This article discusses how companies can achieve this by establishing an Advanced Customer Center of Expertise and how to take it to the next level.
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by John Krakowski and Evan Stoddard, SAP SAPinsider SAP Solution Manager allows companies to streamline internal processes, minimize manual effort, and reduce operational costs by providing a central, integrated orchestration platform that includes the processes, tools, and services to manage both SAP and non-SAP solutions. In this article, you’ll get an overview of SAP Solution Manager 7.1 SP05, and the game-changing enhancements it includes.
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by SAP and partners SAPinsider Your company’s software and solutions can make or break the business, so the continued reliability of these tools is of paramount importance. That’s why the SAP Enterprise Support organization focuses on providing SAP customers with guidance and end-to-end support that can help them ensure that their solutions are running optimally at all times. In this special report, you’ll learn how, by taking advantage of SAP Solution Manager, application lifecycle management, and certified SAP partners, you can ensure that you’re getting the end-to-end support you need to keep your solutions up and running.
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by Dr. Matthias Melich, SAP AG SAPinsider There has been a radical overhaul of SAP Solution Manager usage rights with regard to IT service desk capabilities. This article decodes those usage rights for readers, arming them with the knowledge needed to make informed decisions about their service desk strategy for both SAP and non-SAP assets, and also covers the financial and operational benefits customers can expect by exercising those rights.
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by SAP and Partners SAPinsider Companies are always looking for ways to improve their end-to-end IT operations and ensure that their solution landscapes run optimally at all times. In this special report, you'll learn about two support offerings — Run SAP and SAP Enterprise Support — that can help these companies do just that. You'll also hear from partners certified in Run SAP and SAP Enterprise Support about the various offerings and services available to help you get the most out of your IT investments.
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by Brian Greenberg, SAP SAPinsider Leveraging SAP Safeguarding services guarantees that you’re using the most complete and extensive knowledgebase around SAP solutions to manage an application life cycle. Review three best practices for optimizing the life cycle of your applications with these comprehensive offerings.
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by Ross Wainwright and Greg Pike, SAP SAPinsider The drivers, outcomes, and benefits of leveraging SAP Enterprise Support services are well documented — yet some companies have not yet leveraged them, most not knowing where to begin. In this Q&A, SAP's Ross Wainwright and Greg Pike alert SAP customers to services included with SAP Enterprise Support that deliver significant savings or benefit, but that all customers may not be aware of.
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