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New and Noteworthy (SAPinsider Vol. 2, Iss. 1)

by SAP and Partners | SAPinsider

January 1, 2001

by SAP and Partners SAPinsider - 2001 (Volume 2), January (Issue 1)

TopTier Software and Documentum Team to Deliver Unified Solution for Enterprise Portals

TopTier Software


TopTier Software, Inc. has announced a relationship with Documentum, Inc., the leading provider of Internet-scale content management solutions for powering e-business applications, including plans to integrate the TopTier Unification Platform and eBusiness Integration Portal and Documentum's 4i eBusiness platform. The solution will be designed to provide employees, customers, and business partners of Global 2000 companies access to a unified view of business processes throughout the enterprise. Anticipated benefits include efficient deployment of Documentum's application with other applications already certified on the TopTier Unification Platform, including SAP's.

Vertex, Inc. Earns Support Center Practices Certification

Vertex, Inc.

Vertex, Inc., a developer of tax compliance solutions for use in ERP, CRM, and e-commerce applications, announced that its Product Support organization has received certification under the Support Center Practices (SCP) Certification program. SCP certification quantifies the effectiveness of customer support based on a stringent set of standards and best practices. Service Strategies Corporation ( conducts comprehensive on-site evaluations of requirements for over 100 business elements. Currently, over 70 companies worldwide are certified by the SCP program. Launches, the SAP-Specific Search Engine has announced the launch of, its SAP-specific search engine, which delivers SAP information and resources from across the Web, along with multiple free member benefits. In addition to its search engine, offers SAP daily news, case studies, technical tips from experts, and more. is the first comprehensive, online resource designed exclusively for SAP professionals.

SAP Labs Announces Publication of "Made Easy" Guidebook for Online Store 4.6B

SAP Labs

The SAP Accelerated Internet Selling (AIS) solution is a comprehensive package, which includes documentation, preconfiguration, add-on development, and project management assistance for implementing the SAP Online Store, Release 4.6B. Online Store Made Easy is a newly released guidebook that organizes and consolidates all topics within AIS, giving customers and consultants a step-by-step "cookbook" for implementing Online Store 4.6B. The book is available from,, or

Informatica Presents Award for ERP Analytic Implementation

Informatica Corporation

Informatica Corporation, a leading provider of e-business analytic solutions, has presented its annual Insight Award in ERP analytics to Ultramar Diamond Shamrock (UDS), one of the largest petroleum-refining companies in North America. The award acknowledges customers' successful adoption of Informatica's analytic products to drive significant business results in various areas. UDS implemented Informatica's PowerCenter to provide sales, marketing, and finance users with centralized access to SAP R/3 data housed in SAP BW, and other key information.

Engen Petroleum Adopts mySAP CRM


SAP AG has announced that Engen Petroleum Ltd., Africa's leading oil company, has adopted mySAP Customer Relationship Management (CRM). With mySAP CRM, Engen consolidated all telephone contacts with its customers into the centralized call center in Cape Town, South Africa. The streamlined result has enabled the call center to increase its average daily call rate from 1,600 to 2,500 incoming calls, and to handle up to 300 orders an hour, totaling approximately 40,000 orders per month.

Intelligroup Global Development Center Earns Highest Level of Achievement from SEI

Intelligroup, Inc.

Intelligroup, Inc., a global Application Service Provider (ASP) of customized, scalable enterprise and e-commerce solutions to specific industry verticals, has announced that its ASPPlus Advanced Development Center has been awarded Level 5 of the Software Capability Maturity Model (SW-CMM) by the Carnegie Mellon Software Engineering Institute (SEI). Intelligroup progressed from CMM Level 3 to CMM Level 5 in a record 12 months.

eOnline Announces Hosting Program for SAP Install-Base Customers

eOnline, Inc.

Leading enterprise Application Service Provider (ASP) eOnline, Inc., has announced the eOnline SAP Installed Base program, targeting over 6,000 North American SAP install base companies. It provides companies currently running SAP solutions in-house with benefits including: optimizing post-production ROI and IT support for SAP enterprise applications, minimizing IT operation risks, focusing on core business competencies, migrating to, and achieving higher service levels. Long-time SAP customers Autodesk and Solvay are among the first eOnline customers to achieve these benefits.

Albemarle Corporation Implements the PBS Archiving Solution

Sigma Business Solutions, Inc.

Sigma Business Solutions has announced the recent implementation of the PBS Archiving Solution by Albemarle Corporation of Louisiana. The company joins several others in the US, such as Bristol-Myers Squibb, that now utilize the PBS Archiving Solution. The solution works seamlessly with SAP-ADK to access archived data using standard SAP methods - transaction codes, menu path, and ABAP reports - while requiring no special hardware. The PBS Archiving Solution is used by about 500 companies worldwide.

Saipx Introduces the Pervasive Gateway Mobile Computing Solution

Saipx Software Solutions

Saipx, a leader in pervasive computing, has announced the release of its Pervasive Gateway. The product provides connectivity between any device: WAP-enabled phone, pager, Palm Pilot, PDA, hand-held devices, stationary and Vehicle Mounted units, and SAP R/3. Applications of Pervasive Gateway technology include shop floor data collection, time and attendance, production floor control, service- and sales-force automation, and asset management.

NVIDIA and Abaco Share Moby Award

NVIDIA Corporation

Abaco PR, Inc.

NVIDIA Corporation and Abaco PR, Inc. were jointly honored with a Moby Award from Mobile Insights, a mobile computing and wireless data communications services firm. Their award honors implementation and use of mobile computing and data communications technologies in the Manufacturing category. NVIDIA recently implemented an advanced wireless data capturing system using Abaco's Varadero Wireless Framework to build and deploy ultra-thin client applications for Pocket PCs, providing NVIDIA with instant access to production flow tracking information on their manufacturing supply chain.

Impress Software Named One of Top Three German E-Business Ventures

Impress Software

Impress Software, a leading provider of infrastructure solutions for collaborative e-business, has been named one of Germany's top three e-business ventures in the annual e25 competition sponsored by the international consulting firm Bain & Company and FOCUS-MONEY, Germany's leading business magazine. Impress received the highest marks for operational excellence, which included quality of management, global strategy, and Internet presence. The competition was judged by an international panel of experts from Bain, SAP, MIT, and the University of Frankfurt.

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