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Spreading Synergy Among SAP User Communities

by Ken Hartman | SAPinsider

July 1, 2010

SAP BusinessObjects portfolio users now have more educational opportunities at their fingertips, thanks to ASUG’s new SAP BusinessObjects Ambassador program. Ken Hartman, one of the five Ambassadors, answers questions about the program and discusses how SAP BusinessObjects users are collaborating with ASUG to share knowledge.

Q: It’s been more than six months since the GBN merger. How do things look so far?

A: With the merger, SAP BusinessObjects customers have brought a lot of experience, information, and direction to the table. ASUG worked closely with GBN leadership to create SAP BusinessObjects Special Interest Groups (SIGs) within ASUG’s Business Intelligence (BI) and Business Integration Technology and Infrastructure (BITI) SIGs. Additionally, existing local groups that focus on SAP BusinessObjects solutions are collaborating with regional ASUG Chapters to provide SAP BusinessObjects content in both general and breakout sessions during their regional meetings.

Q: How do SAP BusinessObjects users benefit from ASUG membership?

A: Users now have access to the resources and infrastructure that ASUG provides through the SAP BusinessObjects Valueship program. This program provides complimentary ASUG membership through the end of 2011, offering an SAP BusinessObjects customer year-round access to educational webcasts featuring leading experts, a growing library of SAP BusinessObjects information and a vast SAP-related library, a huge network across the ecosystem, and opportunities to volunteer and contribute to the goal of providing a united voice among SAP customers.

Q: What is the SAP BusinessObjects Ambassador program? What does an Ambassador do?

A: ASUG’s SAP BusinessObjects Ambassador program launched with the goal of establishing outreach and education initiatives to promote a better understanding of the expertise available within the SAP BusinessObjects community and the resources now available through ASUG.

Each Ambassador’s mission is to help foster that synergy and collaborative thinking within the SAP ecosystem as a whole. Whether a customer is a traditional SAP BusinessObjects user or a traditional SAP ERP user, there is a universal level of experience and knowledge that can be leveraged and shared; it is our goal to unlock and foster it.

Q: How are you accomplishing this goal?

A: We kicked things off in mid-April at the ASUG North Texas Chapter meeting in Dallas, where Ambassadors introduced our program and discussed the expertise available within the SAP BusinessObjects community.

This October, at the SAP BusinessObjects User Conference, we will promote the voice of SAP BusinessObjects users, urge them to participate in our influence programs, provide mentorship, and reinforce the idea of community and ownership.
To complement these efforts, we hold an ongoing dialogue with ASUG’s Chapter and SIG leadership. For SAP BusinessObjects customers who are already involved, staying connected to the community is a great way to be on the front lines of SAP education and product development. I encourage those who have not yet joined ASUG to become involved. 

Ken Hartman

Ken Hartman
SAP BusinessObjects Ambassador


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