Many organizations with experience managing their SAP systems have automated various business processes to enable decision makers to receive fast, consistent results. But others still spend a vast amount of time on manual tasks to bridge processes across departments, business units, platforms, applications, or geographic locations. These manual tasks can drag down company performance considerably by pulling employees away from value-driven projects, slowing the distribution of important information, and ultimately costing the business money.
To help, HP, SAP, and Redwood have teamed up to develop an offering called Enterprise Process Automation (EPA). EPA is designed to unlock your organization’s potential for speed, efficiency, accuracy, and compliance by creating alignment across the business and technical silos within a company. It works for any business process, including those in supply chain, order-to-cash, business intelligence, and change management areas. Let’s learn more about EPA.
The Enterprise Process Automation Offering — From Start to Finish
The first step of the EPA approach is to define the business processes in question. We begin this by working with a customer to document its jobs scheduling global template through blueprinting all of the business processes, services, and infrastructures that will be interconnected. We document the job and chain details in the Job Scheduling Work Center in SAP Solution Manager. Once this is complete, the jobs are then transferred to the SAP Central Process Scheduling application by Redwood to be scheduled and released in SAP environments.
Change management and application lifecycle management (ALM) are provided by IT Service Management (ITSM) and Change Request Management (ChaRM) functionalities in SAP Solution Manager. Additionally, interaction with HP Service Manager can be included if the company needs to meet further change management requirements. Alerting and audit modules in SAP Central Process Scheduling provide real-time event alerting, and the Business Process Monitoring functionality in SAP Solution Manager offers advanced key performance indicator (KPI) reporting.
In this way, a company’s batch windows can be transformed. Instead of relying solely on transaction codes SM36 and SM37, the organization can take advantage of an automated, process-driven solution.
With the Enterprise Process Automation offering, companies are able to save time, empower users, and transform reactive business process management into proactive business process management, lifting the burden off of IT to respond to each and every process issue.