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From Mobile-First to Security-First

How a Mobile Center of Excellence Can Promote Data Governance and Unify Mobile Initiatives

by Nick Katzenbach | SAPinsider, Volume 15, Issue 4

October 1, 2014

Organizations are now taking a “mobile-first” approach to business strategy and execution — but it’s not enough. Companies need to pair their mobile-first agenda with a “security-first” mindset. Read this article to learn how a mobile center of excellence can help address security challenges.

 

Fueled by the consumerization of IT, mobile apps and devices are rapidly becoming central to how employees use enterprise technology. In turn, businesses are finding they can create new ways to work, transform existing business processes, drive productivity gains, and generate new revenue streams by adopting mobile technologies.

Organizations are now taking a “mobile-first” approach to business strategy and execution — but it’s not enough. This approach exposes core systems and sensitive data to external threats. Companies need to pair their mobile-first agenda with a “security-first” mindset. A multitude of challenges are grouped under the umbrella of mobile security: Bring-your-own-device (BYOD) policies, device management, identity and access management, authentication, encryption, anti-malware solutions, and network and cloud security are just some of the concerns facing modern organizations. The best way to tackle these mobile security challenges is to combine people and technology to set up efficient, effective processes.

Companies need to pair their mobile-first agenda with a "security-first" mindset. The best way to tackle these mobile security challenges is to combine people and technology to set up efficient, effective processes.

Setting Up a Mobile Center of Excellence

The first step toward consolidating an organization’s siloed mobile processes is to set up a mobile center of excellence. The team should represent the stakeholders and thought leaders throughout an organization, consisting of subject matter experts from the lines of business and IT leadership. These dedicated team members conduct seven key activities:

  1. Develop and prioritize mobile initiatives
  2. Establish a mobile device management strategy
  3. Define the people, processes, and tools to drive the mobile strategy
  4. Design and develop mobile apps
  5. Roll out a comprehensive mobile platform
  6. Implement mobile solutions
  7. Conduct a constant assessment of the return on investment (ROI) of mobile initiatives
     

This sort of program helps build ongoing governance with uniform security and usage policy enforcement across all devices. It is important to establish that mobile initiatives are not one-off events, but part of a continual, iterative, and dedicated mission to gain a competitive advantage.

Technology to Enable the Initiative

SAP offers a variety of solutions to handle mobile security, including SAP Afaria for mobile device management, the SAP Mobile App Protection solution by Mocana for mobile app-level security and data encryption, and SAP Mobile Documents for enterprise-class cloud storage. Mobile-first businesses are embracing these leading solutions to future-proof their mobile strategy and lay the foundation for impactful mobile initiatives without sacrificing security.

What’s Next?

Mobility offers game-changing value to enterprises that embrace it strategically, holistically, and with an understanding that the security spotlight remains constant, vigilant, and comprehensive. If you’re struggling to know what’s next on the mobile front, contact NTT DATA mobility experts today at www.nttdata.com/americas for help building a roadmap for a secure, effective mobile enterprise.

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Nick Katzenbach
Nick Katzenbach

Vice President of Mobile Solutions
NTT DATA



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