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Value as a Service: Embracing the Coming Disruption

by Rob Bernshteyn | insiderPROFILES, Volume 8, Issue 3

August 17, 2017

Coupa Software

As companies are shifting to a Value as a Service (VaaS) model, the focus becomes less on the delivery model and more on the value delivered. Effectively delivering VaaS requires a partnership between vendors and customers, one that is outcome-based, rather than a negotiated, transactional exchange of goods and services for money – and where both parties are empowered to support each other as well as hold each other accountable for achieving measurable, agreed-upon results. This model also requires a strong company culture that can support employees in making the necessary mind shift. Find out if your company is ready to deliver VaaS.

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