Rishi Handa, while blogging for Infosys, observes that at the CRM 2010 Conference in Orlando, "a whole lot of focus has been given on innovation, sustainability, improving operational efficiencies and overall business transformation."
CRM 2011 will definitely take a similar approach, only with new sessions and content designed to help you get your best ROI on SAP CRM solutions.
But we'd also like to hear from you. Right now, we're making initial plans for the 2011 program, which will take place in Orlando, March 22-25, and we'd like to make sure we build this conference to meet your needs. Please let me know which topics you'd like to see covered by sending me an email at firstname.lastname@example.org