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The top 10 SAP customer profiles of 2010 — and a hint of sentimentality

by Lucy Swedberg

December 30, 2010

by Lucy Swedberg, Group Editor, SAPinsider & insiderPROFILES

In the spirit of year-end “Top 10” lists, I’m pleased to share these top-read customer stories from our newest magazine, insiderPROFILES.

And in the spirit of year-end sentimentality, I’m incredibly grateful to everyone — editors, authors, sponsors, and readers alike — who’s made the magazine’s first year such a success. We look forward to publishing even more great content from SAP customers, partners, and thought leaders in 2011.

Best practices and advice are simply brimming from these customer success stories, so happy reading!

10. Maxum Petroleum Fuels Growth with a Common SAP Platform: Growth through acquisitions was once a bittersweet d eal for Maxum Petroleum, an energy logistics company. While Maxum grew, the technical side of acquisitions became difficult to manage. Follow Maxum’s search for a central system on which to standardize all of its acquired companies and consolidate its data, and uncover why SAP ERP 6.0 was the system that hit the mark.

9. Sharp Electronics’ Transparent, Centralized, and Standardized Internal Controls Framework: What drives a company to move to automated process control software? For Sharp Electronics Corporation, it was all about centralization and standardization. Follow this company's journey of selecting and implementing SAP BusinessObjects Process Control, and explore the timesaving and auditing improvements it now sees.

8. ConAgra Foods Innovates Its SAP Menu: ConAgra Foods made the decision to start consolidating its technology years ago — and today its R&D, financial, order management, IT services, data center, and supply chain management operations all run in the same SAP system landscape. So what benefits is ConAgra Foods reaping by moving to a “single version of the truth?” Find out in this deep-dive case study.

7. Pick n Pay Benefits from a New Retailing Solution: When a South African retail chain, Pick n Pay, felt hindered by insufficient legacy systems, it decided to roll out a full ERP syste m. This profile highlights the company’s impressive IT modernization project — from building a solution around SAP for Retail to improving performance to learning important project management lessons.

6. Real-Time Dashboards at Day & Zimmermann Get People to the Right Place at the Right Time: Day & Zimmermann’s success hinges on getting its inventory to the right place at the right time. But for this industrial, defense, and workforce solutions firm, its inventory is its people. Learn how Day & Zimmermann gained real-time visibility into its workforce of contractors and workers through a unique set of real-time dashboards built on top of SAP ERP Human Capital Management — and the positive business impact that resulted.

5. Success with Sustainability at The Coca-Cola Company: Even with its substantial environmental footprint, The Coca-Cola Company is leading the charge around creating more sustainable business processes. What lessons can the rest of us glean from this experience? Jeff Seabright, Coca-Cola’s VP of Environment and Water Resources, answers this question with seven pieces of advice.

4. Taking a Tough Stand on Simplification at Allianz: The Allianz Group stands out among financial services companies for its transformation from fractured financial entities to one harmonized financial environment. Hear from the initiative’s leader, Dr. Juergen Ott, who gives a firsthand account of this transformation — from its earliest phases through its design, execution, and continuous improvement activities.

3. The New Face of Financial Reporting at Coca-Cola Bottling Co. Consolidated: What do you do when your company is running SAP but your finance organization is still using Microsoft Excel? Well, the finance team at Coca-Cola Bottling Co. Consolidated solved that riddle by implementing a Microsoft Excel add-on for use with SAP software. In this profile, follow the company on its journey from selecting the tool to reaping the benefits.

2. Seasonal Sales and Supply Chain Successes at Molson Coors: A major beer producer and distributor’s revenue targets hinge on seasonal sales. At Molson Coors, Todd Campbell, Vice President of Logistics and Procurement, and his supply chain team don’t have the time or the luxury to operate on gut feel. Every decision needs to be grounded in fact. Follow this team as it evaluates business intelligence tools to provide crucial data for advance planning and anticipate inventory gaps with incredible speed.

1. Key Ta keaways from Newell Rubbermaid’s Remarkable Reporting Transformation: Maintaining over 3,000 business intelligence reports is one thing; making executives wait for hours for a report, with little confidence in the data’s accuracy, is another. Newell Rubbermaid once faced these challenges, but now it generates comprehensive reports at lightning speed. Discover how the company leveraged SAP solutions to achieve this victory.

And for health and wealth in the new year, a bonus story for you, also very popular with readers:

Bonus: Mexican Company Goes Global with SAP NetWeaver Process Integration: After acquiring a US-based company, GILSA, a Mexico-based dairy manufacturer and distributor, committed itself to ensure smooth business process integration — internally and for longstanding retailers and customers — by building a flexible data system to serve its growing, global customer base. CIO Mauricio Castillo shares how the company was able to keep these new customers operating in a business-as-usual manner.

Any other stories you think should have made the list?

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