We’ve all gotten the memo: Mobility is the next big thing in sales and service, and enterprise computing in general. But how does a company go about implementing a mobility solution that is right for them? CRM Expert’s very own Scott Wallask sat down with Ashish Saxena, director at Accrete Solutions, to discuss how to go about a mobility assessment.
A mobility assessment is a “mini-project” that helps companies understand their user, system, and business requirements, and align their mobility solution to them. After the assessment, your firm is less likely to face user adoption problems because everybody wanted Androids instead of the Blackberries you bought. Or be surprised when using those Androids requires a complete reconfiguration of your backend system.
Ashish will be answering your questions about SAP CRM mobility solutions in a live Q&A forum here on ILN on August 31 at 11 a.m. EST. Check out the forum here, register on ILN to participate, and be ready with your questions on August 31!