If you’re running an IT department these days, you’ve got a lot of balls in the air. You’re probably investigating cloud computing and virtualization. You’re perhaps weighing the benefits of an ERP. You’re trying to predict mobile’s future. And security – oh security is high on your list. So just when you think you’ve got your juggling act down, I’m going to throw a chainsaw in with your bean-bags.
In addition to things like virus protection, authentication, and encryption, your “IT security” strategy should probably include some sort of protective covering for the PCs you manage. Yeah, like a physical “helmet” for the PCs and laptops in your organization. Why? According to a survey released today, 9% of computer users have in fact hit their computer with another object, like a baseball bat, a desk lamp, or even their fist. (am I the only person thinking of that great scene in the movie Office Space where three programmers take the office printer out to a field and, well, you know the rest).
And 3% of PC users have, in fact, thrown their computer down to the ground or at a wall or desk. Imagine that call down to the IT department. “Uh, yeah, I think my machine needs…umm..repair? Actually just bring a trash can.”
IT security firm Avira put out the survey of more than 14,000 computer users, which also shows that nearly 40% of us have sworn at our computers out loud (frankly, I would have guessed that number much higher) and 11% have wished for a catastrophic event to take their machine away to the great data center in the sky.
I guess the takeaway is, we've come a long long way in areas of IT functionality making things more "user friendly" but at the end of the day, many of those users aren't so friendly are they?
Okay, you can go back to your juggling now.