Tip Doctor, Insider Learning Network.
This tip is excerpted from “ Standardize Your Business Processes with Template Management in SAP Solution Manager,” which was published in Solution Manager Expert in April 2010 (Volume 3, Update 4) by Doreen Baseler, Senior Product Manager, SAP AG.
Template management is a dedicated process found in application life cycle management (ALM), an Information Technology Infrastructure Library (ITIL)-driven SAP model that provides processes, tools, services, and an organizational model you can use to manage both SAP and non-SAP solutions throughout a complete application life cycle. Template management begins with setting up a template, and then building it. After that comes the implementation.
The template is rolled out to regions and implemented by local rollout teams using implementation projects. The template implementation process involves the activities shown in Figure 1.
Activities in template implementation
As you can see in Figure 1, the template definition and the template implementation process have many functional activities in common. Therefore, I’ll briefly outline the major activities and concentrate on the activities that are specific to the implementation process.
First, the members of the local implementation team start their local implementation project. This involves defining the project framework and, most importantly, the selection of the targeted templates and business scenarios for implementation. When you generate the project based on the selected templates and scenarios, the process structure (and all its pre-configuration, documentation, and test material assignments) is automatically copied into the regional implementation project.
In the local blueprint phase, the Business Blueprint is refined based on the blueprint delivered with the template. This can include the adaptation of business processes classified as local by introducing a new region-specific process and adding region-specific configuration and documentation.
In the local configuration phase, you execute the pre-configuration delivered with the template and adapt the test material to suit your local test activities and to perform the testing. You can leverage the full capabilities of the ALM process of Test Management — from setting up test plans and sizing them into smaller test packages for testing to reporting on test results. As described earlier, the planned availability of template test plans can jump start local test activ
Optionally, you can use SAP Solution Manager embedded e-learning management capabilities, which is an authoring environment that helps you create and distribute customer-specific e-learning maps. These e-learning maps are HTML-based learning units that address the dedicated training needs of different user roles (e.g., purchasers or sales clerks). They are quick and easy to assemble because you can include any kind of material that you created during the project phase — such as Microsoft PowerPoint presentations, business process or transaction descriptions, or e-tutorials.
Finally, the implemented local solution is deployed into an operative environment. All implemented processes, including system landscape-related information, are transferred to the operative solution directory. The data stored here serves as a prerequisite for other ALM processes, such as business process operations (including business process monitoring) and maintenance management (including maintenance activities with the maintenance optimizer).
For more on implementing templates, check out Doreen Baseler's full article on Solution Manager Expert.