By Davin Wilfrid, senior analyst, insiderRESEARCH
I spoke with dozens of SAP customers at the GRC 2011 conference about their plans for driving compliance and risk management goals. I was continually surprised at the buzz surrounding the launch of GRC 10. Typically attendees at this conference are in the trenches, too busy to think about strategies or roadmaps. But more than 800 of them showed up for the GRC 2011 keynote by SAP's Jim Dunham (right), in which SAP officially launched GRC 10.
The big news on GRC 10 is that SAP has delivered a user experience that should help risk and compliance organizations work better with the business. GRC is ineffective if not pervasive, so SAP was determined to deliver a product that was more intuitive, business-aligned, and easy to use than prior versions. The risk management and access control visualizations SAP showed off in a product demo were straightforward and basic -- nothing flashy but plenty usable.
The other attractive enhancement for those evaluating a new GRC implementation or upgrade from a prior version is the all-in-one deployment of GRC 10. Prior versions required separate installations for risk management, compliance, and governance components. GRC 10 is designed to be deployed all in one implementation, which should make phased rollouts that much easier.
Here's a video of SAP's Jim Dunham recapping the launch keynote. He's clearly excited about the chance to launch a product in front of a room full of real users.
It was exciting to see an actual launch event at an SAPinsider conference. SAP has made it clear that it intends to speak more directly with the customer at the user level, and these conferences are a great opportunity to do exactly that. Here's hoping we see more like it in the future.