Case Studies

Sort By:
CNH Industrial Cultivates Automated Account Reconciliation Landscape

by Ken Murphy, Senior Features Editor | July 20, 2017

CNH Industrial, a global capital goods corporation specializing in the manufacture of agricultural and construction equipment, along with commercial vehicles and powertrain solutions, takes pride in designing and producing machines that “keep agriculture and industry growing.” But with more than... MORE »»

Duke University Men’s Basketball Enhances Digital Playbook

by Ken Murphy, Senior Features Editor | July 20, 2017

SAP HANA powers statistical analysis for websites for the NBA and NHL — and now also runs a statistical algorithm that produces insights about Duke University’s men’s basketball team. The university developed #DukeMBBStats Insights on MORE »»

Cooking Up Cost Savings with Order-to-Cash Automation

by Lauren Bonneau, Managing Editor | July 20, 2017

With more than 6,000 customers on six continents, JBS USA sells a staggering amount of meat products all over the world. To improve how payments were collected from all of those sales, the business wanted to do away with manual... MORE »»

IDEXX Laboratories Tames Troublesome Reporting

by Ken Murphy, Senior Features Editor | July 20, 2017

IDEXX Laboratories, an animal health diagnostics and veterinary software innovator, prides itself on the quick turnaround of diagnostic test results for its customers. Internally, the business planning team was not seeing the same fast results. With complex reports taking over... MORE »»

ConocoPhillips Drills Down into Access Control

by Nicole D'Angelo, SAPinsider Assistant Editor | July 12, 2017

Photo courtesy of ConocoPhillips

ConocoPhillips, one of the world’s largest independent oil and gas exploration and production companies, relies on proper access control and segregation of duties (SoD) to manage its governance, risk, and compliance (GRC) requirements. As an SAP Access... MORE »»

Sloan Valve Opens Floodgate to Improved Customer Experience

by Ken Murphy, Senior Features Editor | June 29, 2017

As producers of motion-sensing restroom appliances and other commercial plumbing products, Sloan Valve makes life more efficient for people who visit restrooms in restaurants, airports, and other public spaces. But its own sales processes needed an improvement in efficiency. Salespeople... MORE »»

Hillarys Blinds Opens Window into Real Time

by Ken Murphy, Senior Features Editor | June 23, 2017

Hillarys ― a manufacturer and retailer of made-to-order window coverings based in Nottingham, England ― has been well ahead of the customization curve, providing its customers with personalized products and service for nearly 50 years. Business and customer needs have... MORE »»

Automotive Component Company Nemak Drives Compliance Through Process Control Journey

by Ken Murphy, Senior Features Editor | June 14, 2017

Nemak, a manufacturer of complex automobile components, needed to drive more efficiencies in its compliance processes. These processes were primarily based on manual tasks, information was communicated in self-reporting surveys or questionnaires, and data was stored in e-mails or spreadsheets.... MORE »»

Nature’s Way Reenergizes and Empowers Sales and Service to Better Serve Customers

by Ken Murphy, Senior Features Editor | June 14, 2017

When Nature’s Way, a global multi-branded marketer, developer, and manufacturer of premium dietary supplements and homeopathics, realized that it had outgrown its homegrown customer relationship management application, it began the search for a solution befitting a best-in-class global consumer packaged... MORE »»

Duke University Men’s Basketball Takes Digital Game to New Heights with SAP HANA

by Ken Murphy, Senior Features Editor | April 7, 2017

Duke University’s men’s basketball team, the Blue Devils, has a lot of fans, and for good reason – it has the winningest coach in college basketball history and a long history of being home to the game’s all stars. With... MORE »»