Case Study


Kraft Foods Completes Journey to 80% Automation of Business Process Tests

by Ken Murphy, Senior Features Editor | insiderPROFILES, Volume 5, Issue 1

January 1, 2014

Lori Etelamaki, Kraft’s Associate Director of Quality and Testing, had two goals for the organization’s new automation tool: automate 80% of its regression inventory, and do so without disrupting the business. She says, "Minimizing the impact to the project teams working on implementing the applications is important, because if they are busy testing, then they are not focused on innovation, financials, or providing business value."

The overriding goal, of course, is minimizing disruption to the customer — keeping Kraft brands in refrigerators and pantries. "There are certain things you can’t afford to mess up," Etelamaki says. "Quality always has to be there to make sure we’re not stopping production lines or trucks aren’t waiting for inventory."

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