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Nathan Williams on IT Service Management with SAP Solution Manager 7.1 – Part 1

by Scott Priest, Managing Editor

January 10, 2013

Listen in as Nathan Williams shares his tips on the latest IT Service Management with SAP Solution Manager 7.1. In this first of two podcasts, Nathan shares details about his new book on ITSM - from evaluation & implementation to activation and upgrade advice - as well as ITSM, ITIL, and the end of 7.0 maintenance. To read the transcript & for more tips from Nathan, visit http://bit.ly/Vtwphu

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