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Nathan Williams on IT Service Management with SAP Solution Manager 7.1 – Part 2

by Kristine Erickson

January 14, 2013

Listen to part 2 of the conversation with Nathan Williams and SAPexperts' Scott Priest. Get Nathan's take on ITSM vs. ChaRM, the CRM UI, prepping for Solution Manager 7.1 now, and reporting options. Nathan is the author of numerous articles at sapexperts.com, and also wrote the new book "IT Service Management in SAP Solution Manager" available from SAPinsider Store

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