Richmond, VA (March 13, 2011) – AMC Technology, LLC, a leading provider of contact center and CRM integration solutions with SAP-certified integration, is an exhibitor at the SAPinsider CRM 2012 conference. CRM 2012 is the pre-eminent event for teams that use, evaluate, deploy, and support SAP® solutions for CRM. CRM 2012 takes place March 19-22 at the Walt Disney World® Swan and Dolphin Resort in Orlando. AMC Technology associates will meet with attendees in booth #245 and help them discover integration opportunities.
"AMC Technology has been a part of the SAP CRM community for over 16 years, helping companies all over the world with CTI and Interaction Center integration," stated Anthony X. Uliano, Founder and CTO of AMC Technology, LLC. "With our recent integration with SAP Business Communications Management (BCM) and our Contact Canvas 2012 product, we are giving customers tremendous flexibility in leveraging BCM across the enterprise."
AMC's Contact Canvas 2012 allows users to leverage AMC'S robust business application and multi-channel framework across the enterprise. Contact Canvas used in conjunction with SAP BCM allows users to break out of the box and connect to a variety of leading CRM applications.
In addition to being an exhibitor at CRM 2012, AMC Technology is also presenting the following educational session:
“Guidelines for taking SAP Business Communications Management and SAP CRM across the enterprise”, presented by Anthony X. Uliano, Founder and CTO of AMC Technology, LLC, on March 19th at 1:30PM in room Europe 2
At CRM 2012, attendees learn how to best leverage technology to maximize the effectiveness of every customer interaction – whether it's sales, service, or marketing. They meet with and listen to top experts from SAP, leading independent consulting firms, and innovative partner organizations to get answers to their toughest questions. Sessions cover in-depth, practical information to optimize processes for sales forecasting, planning, and management, marketing campaigns, trade promotion, reporting and analytics, e-commerce and more. For event details, and to register, please visit www.crm2012.com.
About AMC Technology, LLC
AMC Technology LLC, an industry leader in contact center and CRM integration, has over 16 years’ experience with call center and CRM integration. AMC powers contact centers for customers around the globe through our certified products and strong expertise. AMC’s Contact CanvasTM product suite allows customers to integrate business applications and communications across the enterprise, from call center agents to knowledge workers and mobile staff. Please visit www.amctechnology.com, contact firstname.lastname@example.org or call +1 (804) 419-8600. Follow AMC Technology on Twitter (www.twitter.com/amctechnology) and “like” AMC on Facebook (www.facebook.com/amctechnology).
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Manager, Global Partner Marketing
WIS Publishing, publisher of SAPinsider