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Press Release

 

SAPinsider Publishes New Article — “Prepare Your IT Organization for the Future: Establish an Advanced Customer COE for Continuous Improvement and Innovation”

July 16, 2012

DEDHAM, Mass., July 16, 2012 — SAPinsider magazine announces that a new article, “Prepare Your IT Organization for the Future: Establish an Advanced Customer COE for Continuous Improvement and Innovation” by Dr. Wolfgang Schatz, is now available in its July-September 2012 issue.
 

Successfully managing IT solutions consisting of increasingly complex business applications requires a well-structured organization. One of the most critical requirements for supporting a complex IT landscape in a networked world is excellent end-to-end solution orchestration. This article discusses how companies can achieve this by establishing an Advanced Customer Center of Expertise and how to take it to the next level.

 

“Prepare Your IT Organization for the Future: Establish an Advanced Customer COE for Continuous Improvement and Innovation” by Dr. Wolfgang Schatz is now available at http://sapinsider.wispubs.com/Article/Prepare-Your-IT-Organization-for-the-Future/6622. The article can also be found on page 52 of the July-September 2012 issue of SAPinsider, both in print and via the SAPinsider mobile app for Apple and Android platforms.

 

About the author

Dr. Wolfgang Schatz is the Global Program Owner for the Advanced Customer COE topic at SAP. He has 14 years of experience in maintenance and support and has held a variety of positions in SAP Active Global Support.

 

About SAPinsider

SAPinsider is the premier source of information on products, services, and strategic initiatives coming from SAP and its partners. Sponsored by SAP, SAPinsider is the leading magazine devoted to the SAP community worldwide, providing strategic guidance and advice from executives, experts, and partners. For more information and to activate your free subscription, visit http://sapinsider.wispubs.com. Follow SAPinsider on Twitter at http://www.twitter.com/sapinsider. SAPinsider is published by WIS Publishing.

 

About WIS Publishing

WIS Publishing is the premier independent provider of SAP training materials, with more than 250,000 customers in 61 countries. WIS Publishing is the publisher of SAPinsider, insiderPROFILES, and the SAPexperts publications, and is the producer of SAPinsider conferences and seminars and the Insider Learning Network. For more information, visit http://www.wispubs.com/.

 

SAP is a registered trademark of SAP AG in Germany and several other countries. WIS Publishing is not affiliated with SAP AG or any of the SAP AG group of companies.

 

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