DEDHAM, Mass., June 6, 2012 — SAP continues to keep its promise of protecting and adding value to its customers’ investments by providing accelerated, undisrupted delivery of rapid deployment for breakthrough innovations, with lower costs of implementation and faster time to value. This article provides an overview of the top SAP Enterprise Support offerings designed to assist customers throughout the entire upgrade process.
“Prepare Your SAP Business Suite Innovation Strategy: 12 Support Resources to Help Guide the Upgrade Process” by Marco Valencia and Joerg Rudat is now available at http://sapinsider.wispubs.com/Article/Maximizing-the-Value-of-Maintenance/6462. The article can also be found on page 60 of the April-June 2012 issue of SAPinsider, both in print and via the SAPinsider mobile app for Apple and Android platforms.
About the authors
Marco Valencia is Vice President of the Americas SAP Upgrade Office. He is responsible for the overall customer adoption of SAP ERP 6.0, SAP Business Suite 7, and SAP enhancement packages in North America and Latin America. Marco joined SAP in 1996.
Joerg Rudat joined SAP in 1996 and now serves as Vice President of Strategy and Innovation for the EMEA regional management team of SAP Active Global Support.
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Lucy B. Swedberg
Senior Director, Editorial and Partner Programs
WIS Publishing, publisher of SAPinsider