For a company to remain competitive, it is imperative that its business processes run efficiently, accurately, and dependably. But how can companies keep track of all of their processes without enduring a time-consuming and tedious evaluation of every last detail? Read this article to see how SAP Enterprise Support’s business process improvement (BPI) methodology can help your company save time and money, increase customer satisfaction, and produce more accurate business reporting.
“Tune Your Business Processes and Boost Your Bottom Line” by Dr. Samuel Jesgarz and Marcel Jung is now available at http://sapinsider.wispubs.com/Article/Tune-Your-Business-Processes-and-Boost-Your-Bottom-Line/6773. The article can also be found on page 65 of the October-December 2012 issue of SAPinsider, both in print and via the SAPinsider mobile app for Apple and Android platforms.
About the authors
Dr. Samuel Jesgarz joined SAP in 2004 and now serves as an Engineering Architect in the SAP Active Global Support organization. He is the owner of the Business Process Improvement Campaign.
Marcel Jung joined SAP in 1998. As Head of SAP Enterprise Support Operations EMEA within the SAP Active Global Support organization, he is responsible for securing the service delivery, supporting the embedded support office, and establishing a back office.
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Melanie A. Obeid
Group Editor, SAPinsider & insiderPROFILES
WIS Publishing, publisher of SAPinsider