DEDHAM, Mass., July 1, 2013 — insiderPROFILES magazine announces that a new article, “Puget Sound Energy Improves Its View of Customer Data” by Ken Murphy, is now available in its July-September 2013 issue.
Today, utility customers want to have more control over how their accounts are managed. These educated consumers want to know when and how their energy was consumed, and they want this information in real time, available on mobile devices. To satisfy these expectations, utility companies must have accurate customer information. Learn how Puget Sound Energy (PSE) upgraded its legacy customer information system (CIS) software, which wasn’t sufficiently meeting customer expectations or billing requirements.
“Puget Sound Energy Improves Its View of Customer Data” by Ken Murphy is now available at http://insiderprofiles.wispubs.com/article.aspx?iArticleId=7169. The article can also be found on page 33 of the July-September 2013 issue of insiderPROFILES, both in print and via the insiderPROFILES mobile app for Apple and Android platforms.
From the publisher of SAPinsider, insiderPROFILES magazine offers detailed profiles of today’s most influential business and IT leaders — their strategies, best practices, and how they leverage SAP, SAP BusinessObjects, and SAP NetWeaver solutions to achieve their objectives. For more information, and to activate your free subscription, visit http://insiderprofiles.wispubs.com. insiderPROFILES is published by WIS Publishing.
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Melanie A. Obeid
Group Editor, SAPinsider & insiderPROFILES
WIS Publishing, publisher of SAPinsider