Dedham, Massachusetts, December 10, 2015 – SAPinsider announced today that sessions are posted for CRM 2016, March 21-23 at Mandalay Bay Hotel & Casino in Las Vegas.
CRM 2016 is an annual collaboration of SAP and SAPinsider and is the preeminent event for organizations that use, deploy, manage, or are evaluating SAP® solutions for sales, marketing, e-commerce, service, and interaction center management.
Charlotte Christy, CRM 2016 Conference Producer, is excited about this year’s event, saying, “Attendees will gain in-depth insight into SAP’s strategy and roadmap for SAP CRM. They will see first-hand the latest innovations of the SAP hybris® customer engagement platform and how successful companies are leveraging SAP solutions in the cloud or on premise to drive their digital transformation and better engage with customers. We also have an exciting lineup of case studies this year, including Honeywell, Creston Electronics, PrimeSource Building Products, and more.”
Topics covered at CRM 2016 include:
- Strategies for the future of customer engagement
- Customer Service
- Web and e-commerce
- Technical infrastructure, data management, and integration
- CRM project management
For more information and to register, please visit www.crm2016.com/LasVegas.
Executive Vice President, Marketing
WIS, publisher of SAPinsider
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