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Q&A

 

Integrating SAP On-Premise Systems with SAP Hybris Cloud for Customer

Q&A with Christian Matz

Panelist: Christian Matz
Date: Tuesday, April 11
Time: 3:30 PM CEST/9:30 AM EDT
Duration: 60 minutes

SAP Hybris Cloud for Customer is becoming more and more popular as SAP's cloud solution for marketing, sales and service. It is often used to extend the existing data to sales representatives and field service personnel, giving them a 360-degree view onto their customer and enabling them to use the data anywhere, including their mobile devices.

SAP Hybris Cloud for Customer is not typically deployed stand-alone; it often needs to be integrated with existing SAP on-premise systems such as SAP ERP and SAP CRM. A number of decisions need to be made early that are specific to each customer's scenario, considering there are several different technical options for setup, such as SAP Netweaver Process Integration and SAP Cloud Platform Integration service.

Join Customer Engagement & Commerce 2017 speaker Christian Matz for a live Q&A on the different integration scenarios and technical options. Ask your specific questions and get answers to such questions as:

  • Which options do I have integrating my backend systems with C4C? Do I need additional components for this?
  • What does this mean for my master data? Which system will be the source system going forward?
  • What does this mean for my transactional data?

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