One of the latest technological innovations is social collaboration. By leveraging information across different systems and connecting to individuals across extended networks, you can gain significant business benefits. This special report begins with a look at SAP’s commitment to extended networks and social collaboration with SAP Jam. The second article illustrates how specific work patterns and use cases in SAP Jam can help you transform your work without disrupting your current application investments. Finally, the third article shows how customers in the retail industry can leverage these capabilities and concepts.