Building a Business Case for Moving Sales and Service Processes into the Cloud

Presented at CRM 2015

by Amit Venugopal

April 30, 2015

This session video is hosted by SAPinsider and sponsored by ECENTA.

Presented live at the SAPinsider CRM 2015 conference in Las Vegas, this panel discussion provides tips and best practices for developing a business case for SAP Cloud for Customer as a sustainable customer engagement solution. You will also:

  • Learn about the constant innovation supported by quarterly releases of SAP Cloud for Customer and how these enhancements are maximizing value and ROI to SAP customers
  • Hear from three SAP customers as they describe their reasons for choosing SAP Cloud for Customer and some of their lessons learned along the way
  • Know why you should deploy a cloud-based solution for your sales and services processes and how this strategy aligns with your long-term business objectives
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