White Paper


How Ottobock Simplifies Ordering for its Business Customers with SAP Hybris Commerce

April 25, 2016

This white paper is hosted by SAPinsider and sponsored by Sycor.

Ottobock HealthCare, a global leader in orthopedics, decided to implement an online shop to help secure new customers as well as drive growth in the U.S. market with a more extensive sales and service offering for its business customers.

To offer detailed order tracking throughout a customer's order, Ottobock knew that a prerequisite would be full integration with its existing SAP ERP solution. Only with full integration could all inventories and orders be synchronized between the shop and SAP ERP in real-time. Discover how SAP Hybris Commerce system supports Ottobock's needs with all data provided and entered directly from the SAP ERP system, offering real-time delivery cost calculation and determination of customer-specific prices.

Read this white paper to learn why Ottobock leveraged Sycor as its project partner to achieve additional significant benefits from a state-of-the-art online shop, including:
  • Streamlined order placement and processing
  • Real-time order visibility throughout the entire ordering process
  • Full real-time synchronization between inventories and customer-specific orders
  • A strong foundation for a future-proof omni-channel strategy
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