Research Brief


Bob's Discount Furniture Grows from 40 to More Than 120 Stores with Improved Warehouse Management

January 16, 2020

Bob's logoThis research brief examines how Bob’s Discount Furniture implemented and leveraged SAP EWM to support its growth. SAPinsider recently interviewed Irene Valentine, Director of Applications and Development at Bob’s. Valentine managed and implemented SAP Extended Warehouse Management (EWM) for five distribution centers across the continental United States.

Bob’s Discount Furniture first deployed SAP ECC in 2010 but still used a non-SAP solution for warehouse management.

Valentine shared, “Our legacy system did not integrate with SAP ECC, which led to siloed data.” Users of the system would make changes in the legacy WMS but not SAP ECC. “Inventory reconciliation was always a nightmare. There was only one truth to the story, but we had to work to get to that truth.”

When Bob’s Discount Furniture started implementing SAP EWM in 2012, it had two distribution centers supporting forty stores. In 2014, Bain Capital recognized Bob’s growth potential and acquired the company. Since implementing SAP EWM, Bob’s Discount Furniture has grown from 40 stores to more than 120 stores with more slated to open this year and from two distribution centers to five distribution centers. “SAP EWM empowered this growth. The only reason we have been able to grow is because the solution is scalable,” concluded Valentine.

The full research brief explains how Bob’s got the most out of SAP EWM to improve warehouse management.

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