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White Paper


New Business Models In A New Global Landscape: Challenge or Opportunity?

July 9, 2019

This white paper is hosted by SAPinsider and sponsored by Vertex.

As we see more and more retail companies change the way they do business, new business models are emerging globally and at an astounding speed. These changes have direct and indirect impacts on processes and the customer experience for SAP customers.

Too often, as organizations expand globally, they learn after the fact that they’re ill-equipped from a technology standpoint to overcome the challenges in front of them. True globalization spans beyond just language, currency, and other obvious global differences. 

In this e-book, we identify the challenges and opportunities this new landscape is uncovering and how they are impacting:
  • Platforms – ERP and e-commerce systems
  • Selling models - direct to consumer, omni-channel, and brick & mortar
  • Legislation - real-time reporting
  • Tax – collection and reporting
  • The customer experience - returns

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