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Matthias Melich, SAP
Matthias Melich

Dr. Matthias Melich (matthias.melich@sap.com) studied English literature at the University of Rochester (New York), and mathematics and English philology at the University of Cologne. He also received his Ph.D. in computer-based language learning from the University of Cologne in 1993. In January 2005, Matthias took over responsibility for the SAP Solution Manager Global Product Management team. Today, he is Vice President of ALM Solution Management.


Article

 
Top 5 Reasons You Should Upgrade from SAP Solution Manager 7.0 to 7.1

by Matthias Melich | October 1, 2013

There are many reasons — business and technical — to upgrade from SAP Solution Manager 7.0 to 7.1. One reason is obvious — mainstream maintenance for SAP Solution Manager 7.0 ends in December 2013, meaning no further updates or patches...MORE »»


Article

 
Your IT Service Desk Costs and Strategy: Question the Status Quo

by Matthias Melich | April 1, 2011

There has been a radical overhaul of SAP Solution Manager usage rights with regard to IT service desk capabilities. This article decodes those usage rights for readers, arming them with the knowledge needed to make informed decisions about their service...MORE »»


Article

 
Application Management, TCO, ROI, and the Tie That Binds Them

by Matthias Melich | January 1, 2005

Of course, you want fast ROI and low TCO – but these goals can work at cross-purposes when it comes to implementing and managing applications. This article offers one way to balance ROI and TCO with a platform, a methodology,...MORE »»


Article

 
Managing Changes with the SAP Solution Manager

by Matthias Melich | October 1, 2004

If you’re like most organizations, there’s big room for improvement in your change request processes. SAP Solution Manager’s new change request management functionality helps business and IT clarify their business goals and handle all steps related to changes throughout the...MORE »»


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