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Strategic Supply Chain Management, Part II of II

Dashboards

In Part I of this two-part series, Understanding what to measure for effective KPI development, key performance indicators (KPI) were defined, the article reviewed how to develop effective KPIs for your... MORE »»


Strategic Supply Chain Management, Part I of II

Mission, vision, strategy, plan

Key performance indicators (KPIs) allow organizations to measure performance as it relates to specific projects, products, or workflow and use the information to evaluate their success at reaching business objectives. KPIs, also known as level-1 metrics, can define the level... MORE »»


Desires Delivered in an Experience Economy

Richard Howell thumbnail image by Richard Howells, VP of Marketing, Digital Supply Chain, SAP

Today’s consumers have expectations for instant gratification and customizable orders, and those demands are starting to creep into business-to-business (B2B) transactions. B2B organizations need to be responsive to change to satisfy customer demands, for example, making mobile app ordering a... MORE »»


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