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Tips for Enriching and Customizing Notifications in SuccessFactors Learning

by Eric Wood, SAP ERP HCM/SuccessFactors Solution Architect, Presence of IT

December 21, 2016

Learn how to use the direct-link, attachment, and extended custom notifications features of SuccessFactors Learning to customize the look and feel and content of email notifications. Learn about the features, capabilities, and processes in the learning management system for tailoring notifications, and how they can play a key role in your HR communication strategy for learning and development. 

With the b1511 release in SuccessFactors Learning, the new notification template editor provides great opportunities for organizations to build professionally branded communications within the learning management system (LMS). Notifications can now support robust HTML formatting, allowing for modern design principles to be applied to email templates, including mobile-responsive design features for efficient display across devices.

While the email formatting capabilities within the notification template editor are substantive, there are additional notification features that give administrators the ability to provide learners with even more enriching information and to tailor notifications further at individual object levels. Using direct links from the LMS in notifications provides quick links to users into the LMS directly from emails, allowing users to access learning activities more quickly and efficiently.

Using attachments in notifications provides administrators with the ability to extend notification content through supporting documents, ensuring recipients receive all necessary information as part of a single email. Lastly, the LMS allows for further customizing of select notification templates for specific items and scheduled offerings, giving the ability to customize communication material to specific courses if desired. I discuss each of these features in more detail in this article.

Using Direct Links

When users receive system email notifications from SuccessFactors Learning, they often follow up by accessing the system due to information contained within the notification. While administrators can provide a general link to log in to SuccessFactors within an email, this still requires users to navigate to the specific section of SuccessFactors Learning they want to access. With the direct-link feature of SuccessFactors Learning, administrators can embed links that makes this possible, directing users to specific information immediately.

Direct links are a clever feature in SuccessFactors Learning that allow administrators to generate links that, when clicked, take users to a log-in page, and after the log-in, directs them to specific pages or sections within the LMS that they need to access. Using the direct-link functionality can greatly increase the user experience by decreasing the number of clicks and alleviating end-user frustration caused by not getting directly to where they need to be.

In the sample notification template in Figure 1, notice the four blue buttons provided in the email to take a user to My Registrations, My Learning Plan, My Learning History, and Browse Learning. The links behind these buttons are direct links generated from the LMS using the Direct Link tool. This tool can be accessed by LMS administrators by following menu path System Admin > Tools > Direct Link (Figure 2).


Figure 1
The notification template editor with HTML buttons using LMS direct links


Figure 2
The direct link tool in SuccessFactors learning for generating direct links

A variety of different direct links can be dynamically generated by administrators with this tool. These can then be embedded in any environment that accepts URLs, such as a web page or an email. The steps below describe the process for creating direct links in SuccessFactors Learning using the Direct Link tool in Figure 2.

First, you need to specify a direct link type. This determines the LMS page to which users are taken once they have logged in to SuccessFactors Learning. There are many different types of direct links that can be selected from the Direct Link drop-down field (Figure 2), including (but not limited to):

  • Learning Plan – Takes users to their learning home page/learning plan (assignments).
  • Current Registrations – Takes users to their learning home page and filters their learning plan by current registrations.
  • Learning History – Takes users to their learning history (completed work) page.
  • Item Details – Takes user to the Item Details page for a specified item. 

Next, select the format of the direct link you want to add. To generate the full URL hyperlink for a desired direct link that can then be copied and pasted it into a message (for example, an email message, web page, or notification template), select the URL radio-button option. While a direct link URL can be used in a notification template with a normal HTML hyperlink format, this tool also provides the ability to generate a syntax tag for the direct link to use in a notification template. Select the Notification Tags radio-button option to copy and paste the direct links into notification messages using a tag instead of the full URL of the direct link itself.

Next, specify if the links should go to learning-only users. For most companies that have an integrated SuccessFactors HCM Suite with SuccessFactors Platform and SuccessFactors Learning in place, this radio button should be set to No. For companies that only have implemented the LMS, and whose users access the LMS natively (directly), it should be set to Yes. This selection determines the server path of the generated URL from a technical perspective, depending on how a company’s users access the LMS.

Finally, specify any further details or criteria, if applicable, as needed for the selected direct link type. For example, certain direct links may require further details to complete the link itself. This includes direct-link types for Item Details (where you must specify the item in question) and Reports with Criteria (where you can specify the report selection criteria via the direct link for the report that is being run—for example, running a learning history report for users with a set date range criteria for the current calendar year to provide a one-click view of their training completions for the current calendar year only). The additional criteria specified here in the Direct Link tool forms part of the generated direct link itself, passing parameters to SuccessFactors through the URL once a user logs in, and allows the system to take a user to the exact place within the LMS using the link.

After making your selections to build the direct link, click the Display Link button to generate the link (Figure 2). The direct link (either a URL or a notification tag) is displayed in a box (as shown in Figure 3), and can then be copied into a direct message to users or into a notification email template.


Figure 3
The direct link URL or notification tag is generated and can be copied and pasted into a direct message, web page, notification template, or other medium

(Note: Generating a direct link in a notification tag may contain syntax tags within quotes. These tags may differ for each notification template. Be sure to compare the syntax tags in the direct link to those available within a template. Some tags may need to be replaced in the link depending on the notification.)

When using a direct link within the new notification template editor (which is the focus of this article for modifying notification templates), the full generated URL for the direct link should be used instead of the generated notification tag from the direct-link tool. A notification tag for a direct link can be used when using the legacy notification template definitions for subject and email body content. The rich-text HTML editor of the new notification template editor does not support direct-link notification tags in the format generated by the direct-link tool and does not parse them correctly to place the generated link within a notification in place of the tag. To use a direct link in the new notification template editor, generate the full URL using the direct-link tool (as noted previously) and copy the full URL to use within a template. Within the notification template editor for a desired notification, use the link icon  in the toolbar to create a hyperlink in a selected location within the email body. Paste the previously copied direct link in the URL field and complete other fields as desired, as shown in Figure 4.


Figure 4
Insert a generated direct link URL in the notification template editor

Using Attachments

LMS administrators commonly need to attach supporting documentation to certain email notifications sent from the LMS to provide further information related to the notification. Examples of this type of requirement are attachments of pre-work material or forms for a participant to review and bring to a training once registered, or directions to a training location for a scheduled offering. For each notification template in the LMS, an administrator can upload documents to be included as attachments for notifications sent by the LMS to recipients at run time. This offers companies even more flexibility with the notification template customization, providing the ability to include more information to learners that complements the content contained within the email notifications themselves.

To specify attachments to include with all emails sent for a global notification template, follow this menu path in the LMS administrator portal to edit a selected notification template: System Admin > Configuration > Notification Templates (Figure 5). Select the desired template in which to include the attachment (in this example, SystemEnrollmentNotification) and then select Attachments on the left of the screen. This opens the Attachments area of the Edit Notification Template tool that you can use to upload your desired attachment(s) for the notification. Once you’ve found the attachment you want to upload, click the Add button to save it as an attachment for the notification template. All future emails sent from the LMS for the select notification template will now include the file attachment(s) added for the notification template.


Figure 5
Add attachments to an email notification template

Tailoring Notifications for Specific Items and Scheduled Offerings

Administrators can also tailor specific notification templates used for processing items and scheduled offerings at the individual object level. This lets an administrator add additional unique course- or item-specific material or information about a scheduled offering that needs to be included for recipients when the notifications are processed.

The following list is a summary of the notification templates that can be modified at the item (course) or scheduled-offering level:

  • Scheduled offering cancellation notification (SystemScheduleCancellationNotification)
  • Registration notification (SystemEnrollmentNotification)
  • Withdrawal notification (SystemUnenrollmentNotification)
  • Waitlist notification (SystemWaitlistNotification)
  • Waitlist removal notification (SystemWaitlistRemovalNotification) 

For each of the notifications above, an administrator can customize the subject text and body of the notification template to be used specifically for notifications relating to the item (course) or scheduled offering in question. This can also include adding or modifying the attachments that are to be included in these notifications as well. For instance, administrators can then include attachments in registration confirmation notifications that provide further details on the specific course, pre-work material, or any other information participants need before attending. While this type of specific information cannot be held at a global notification template level, allowing administrators to further customize and tailor notifications like this at the item/scheduled offering level provides additional flexibility to get all critical information to recipients around registration notifications.

Changes to notification templates at the item level are done within the item record itself in SuccessFactors Learning. When viewing an item record in the LMS, click the More link in the Related pane (Figure 6). In the screen that opens, select the Notifications menu option. From here you can modify any of the listed templates for the item.


Figure 6
Edit item-level notifications

Any changes you make to one of these templates for a particular item will only be seen in notifications sent from the LMS related to the item, not for any of the same notification templates sent for other items or scheduled offerings in the LMS. Changes can include modifying a notification email subject or body content and adding attachments for the related item/scheduled offering notifications. You can edit the item notification subject/body text and layout through the template editor by clicking the Launch Editor link provided for each notification within this page. Attachments can be added to desired item notification templates listed in the respective attachment sections for each notification template on the page by choosing a desired file and clicking the Apply Changes button.

While this ability to tailor notifications at the item and scheduled-offering levels gives administrators great flexibility for customizing notifications for individual courses or offerings, there are two important points that need to be understood.

First, it is important to understand how item/scheduled offering (course) notification template inheritance works within SuccessFactors Learning. Notifications at the item/scheduled offering level first and foremost inherit their layout and format from their respective system-level notification template definitions. However, any change to one of these global notification templates at the item or scheduled-offering object level, whether it be a change to a subject, body text, or attachment, results in a broken link between the notification for the object and the global notification template.

What this means is that a future change to the global notification template will not be seen in notifications for item or scheduled offering notifications that have been modified at the object level. Therefore, I recommend that this feature be used sparingly. Stick to using global templates for notifications around items and scheduled offerings as much as possible and document any notification changes for specific items and scheduled offerings that can be reviewed if or when a change to a related global notification template is made in the future.

The hierarchy in Figure 7 illustrates this inheritance as it relates to the System Registration Notification template and its use for three hypothetical items and their scheduled offerings in the LMS. Blocks highlighted in blue in the diagram indicate cases in which the global notification template is used, while those in green show where object-level customizations of the template are used due to changes made to the item/scheduled-offering level notifications.


Figure 7
Hierarchy of notification template inheritance from a global template definition down through an item and related scheduled offerings

Second, it is important to understand the hierarchy of these notification template changes for items and scheduled offerings. Scheduled offerings are created for items as needed. The data for scheduled offerings, however, defaults from its parent (i.e., the item), which includes these notifications. As noted previously, global notification templates are used for items and their related scheduled offerings only if no modifications are made to the notifications at the item or scheduled-offering level. If a change to a notification is made at the item level, that change is reflected in notifications at the scheduled offering level as well. Finally, changes can be made for notifications at the individual scheduled-offering level, which take precedent over any changes to the notification at the item level.

Adding Item and Registration Instructional Text

An additional item (course) or scheduled-offering level setting that can be used in notifications is the addition of instructional text. This text is specified at the item or scheduled-offering object level and can be dynamically included in a notification template with a syntax tag. This allows administrators to specify a placeholder for instructional text within the notification template that is then filled in at run time by the LMS depending on the instructional text specified for the item or scheduled offering in question.

Instructional text can be specified for an item or scheduled offering in the Notifications area of the object (Figure 8). Item Notification Text can be specified at the item level only and can then be inserted into the learning plan assignment and learning expiration notification emails using select syntax tags. Registration Text can be specified at the item or scheduled-offering level and can then be inserted into registration and scheduled-offering reminder notification emails using select syntax tags. Figure 8 highlights these areas within the Notifications editor area for an item, where an administrator can click the Edit link under each to specify the desired language for the instructional text (Figure 9).


Figure 8
Edit item or registration text for an item in the Notifications page, in the Edit Item Notifications section


Figure 9
Edit instructional text for an item or scheduled-offering registration in supported languages

As noted previously, this instructional text can then be included in select notification templates using a syntax tag. Table 1 is a list of the standard notification templates that can include this instructional text (item-level or scheduled offering level (registration) text), along with Figure 10, which illustrates how to use a syntax tag to include this text in a notification. To insert an instructional text syntax tag in one of these notification templates, within the template editor, select the desired location for the tag in the template email body and click the syntax tag to insert the notification from the list of available tags on the right (in this case, the Registration Text syntax tag).

Notification text type

Notification template ID

Item notification text

ApmStudentLearningPlanNotification

ApmSupervisorLearningPlanNotification

ApmTrainingExpiration

ApnTrainingOverdue

Registration text

SystemWaitlistNotification

SystemWaitlistRemovalNotification

SystemPendingEnrollmentNotification

SystemUnenrollmentNotification

SystemScheduleCancellationNoticification

SystemEnrollmentNotification

ApmInstanceDelivery

EnrollmentSlotCancellation

EnrollmentSlotChangeConfirmation

EnrollmentSlotConfirmation

Table 1
A list of standard notification templates 


Figure 10
Insert the registration text syntax tag in a notification template

The ability to provide instructional text at the item/scheduled-offering level and dynamically include this text in specified notification templates provides another method of tailoring notifications for items/scheduled offerings but without directly modifying the global notification template. 

The HTML code in Figure 11 is for the following notification templates, based on the mobile-ready design concept discussed previously.

Registration notification:

  • To be used in the standard SystemEnrollmentNotification template
  • Mobile-ready design (notice the difference when viewed in email client on desktop versus mobile)
  • Professional branding (images/buttons/HTML formatting)
  • Loop/Roll-up syntax tags for additional messaging to non-learner recipients (managers, instructors, and contacts)
  • Use of direct links (buttons) to specific learning pages for user 
Sample Code

<!-- Sample Code for System Registration Notification template (SystemEnrollmentNotification)

 

Copy and paste this code from starting 'style' line below into the notification template in SucessFactors LMS through notification template editor (under Source Code editor option).

 

Note – The following text in HTML should be replaced accordingly for your requirements, including:

 

COMPANY LOGO SOURCE – Location (url) of image (logo) for use in notification header.

 

CURRENT REGISTRATION DIRECT LINK – Direct link generated from your LMS environment for Current Registration direct link type.

 

LEARNING PLAN DIRECT LINK – Direct link generated from your LMS environment for Learning Plan direct link type.

 

LEARNING HISTORY DIRECT LINK – Direct link generated from your LMS environment for Learning History direct link type.

 

CATALOG SEARCH DIRECT LINK – Direct link generated from your LMS environment for Catalog Simple Search direct link type.

 

COMPANY NAME – Reference to company/organization in email footer (copyright statement).

 

Make other adjustments to format/layout as desired, but be careful of overall HTML formatting / layout.

-->

 

<style type="text/css"><!--

body {margin: 10px 0; padding: 0 10px; background: #E7E7E7; font-size: 13px;}

      table {border-collapse: collapse;}

      td {font-family: arial, sans-serif; color: #333333;}

 

      @media only screen and (max-width: 480px) {

        body,table,td,p,a,li,blockquote {

          -webkit-text-size-adjust:none !important;

        }

        table {width: 100% !important;}

 

        .respImage img {

          height: auto !important;

          max-width: 100% !important;

          width: 100% !important;

        }

 

 /* Link buttons style */

    .button a {

        display: inline-block;

        text-decoration: none;

        -webkit-text-size-adjust: none;

        text-align: center;

    }

 

    .button a div {

        text-align: center !important;

    }

      }

--></style>

<table border="0" width="100%" cellspacing="0" cellpadding="0">

<tbody>

<tr>

<td>

<table border="0" width="650" cellspacing="0" cellpadding="0" align="center" bgcolor="#FFFFFF">

<tbody>

<tr>

<td class="respImage" style="font-size: 0; line-height: 0; padding: 0 4px;" align="left" bgcolor="#FFFFFF" height="80">

<p><img src="COMPANY LOGO SOURCE" alt="" width="350" height="58" /></p>

</td>

</tr>

<tr>

<td style="padding: 10px 10px 20px 10px;" bgcolor="#FFFFFF">

<div style="font-size: 20px;"><span style="font-family: arial;"><strong><font size="6">Training Registration&nbsp;Notification</font></strong></span></div>

</td>

</tr>

<tr>

<td style="padding: 15px 10px 20px 10px;">

<div><font size="3"><span style="font-family: arial;">We are pleased to confirm your<b>&nbsp;</b>registration&nbsp;for the following training summarized below. &nbsp;You can click on the buttons below to view your list of other current training registrations, your current learning plan/training history and browse other learning opportunities available to you.</span></font></div>

<p><span class="syntaxTagWrapper" contenteditable="false" data-tag="tagWrapper"><span class="syntaxTagClass" data-tag="tag">Start Loop</span><span class="deleteTag" contenteditable="false">&nbsp;</span></span></p>

<div style="background-color: #fffcaf; padding: 10pt 5pt 5pt 5pt;"><font size="3"><span style="font-family: arial;">Note - You are receiving this summary registration confirmation for the following employees:<span class="syntaxTagWrapper" contenteditable="false" data-tag="tagWrapper"><span class="syntaxTagClass" data-tag="tag">Rollup Message</span><span class="deleteTag" contenteditable="false">&nbsp;</span></span>&nbsp;<br /><br /> <span class="syntaxTagWrapper" contenteditable="false" data-tag="tagWrapper"><span class="syntaxTagClass" data-tag="tag">End Loop</span><span class="deleteTag" contenteditable="false">&nbsp;</span></span><span class="syntaxTagWrapper" contenteditable="false" data-tag="tagWrapper"><span class="syntaxTagClass" data-tag="tag">Start Loop</span><span class="deleteTag" contenteditable="false">&nbsp;</span></span>&nbsp; &nbsp;-&nbsp;<span class="syntaxTagWrapper" contenteditable="false" data-tag="tagWrapper"><span class="syntaxTagClass" data-tag="tag">List of User Names</span><span class="deleteTag" contenteditable="false">&nbsp;</span></span>&nbsp;&nbsp;<span style="font-family: arial;"><span class="syntaxTagWrapper" contenteditable="false" data-tag="tagWrapper"><span class="syntaxTagClass" data-tag="tag">List of User IDs</span><span class="deleteTag" contenteditable="false">&nbsp;</span></span><br /> <span class="syntaxTagWrapper" contenteditable="false" data-tag="tagWrapper"><span class="syntaxTagClass" data-tag="tag">End Loop</span><span class="deleteTag" contenteditable="false">&nbsp;</span></span></span></span></font></div>

</td>

</tr>

<tr>

<td>

<table style="margin-left: 5px; padding: 0 10px 20px 5px;" border="0" width="60%" cellspacing="0" cellpadding="0" align="left">

<tbody>

<tr>

<td class="respImage" style="padding: 5px 10px 10px 10px; border: 2px dashed #E6E6E6;" align="left" bgcolor="#FAFAFA">

<div style="font-family: arial; line-height: 30px;" align="left"><font size="4"><span style="font-size: large; font-weight: bold; text-align: -webkit-center;">Training Course</span></font></div>

<div style="font-family: arial; margin-left: 5px;" align="left"><span class="syntaxTagWrapper" contenteditable="false" data-tag="tagWrapper"><font size="3"><span class="syntaxTagClass" style="font-family: arial;" data-tag="tag">Schedule Description</span><span class="deleteTag" contenteditable="false">&nbsp;</span></font></span>&nbsp;</div>

<div style="font-family: arial;">&nbsp;</div>

<div style="font-family: arial; line-height: 30px;" align="left"><font size="4"><span style="font-size: large; font-weight: bold; text-align: -webkit-center;">Location</span></font></div>

<div style="font-family: arial; margin-left: 5px;" align="left"><span style="font-size: large; text-align: -webkit-center;"><span class="syntaxTagWrapper" contenteditable="false" data-tag="tagWrapper"><span style="font-family: arial;"><font size="3"><span class="syntaxTagClass" data-tag="tag">VCAL Location</span><span class="deleteTag" contenteditable="false">&nbsp;</span></font></span></span></span><span style="font-size: large; font-weight: bold; text-align: -webkit-center;">&nbsp;</span></div>

<div style="font-family: arial;" align="left">&nbsp;</div>

<div style="font-family: arial; line-height: 30px;" align="left"><font size="4"><span style="font-size: large; font-weight: bold; text-align: -webkit-center;">Schedule Summary</span></font></div>

<div style="font-family: arial; margin-left: 5px;" align="left"><span style="font-size: large; text-align: -webkit-center;"><span class="syntaxTagWrapper" contenteditable="false" data-tag="tagWrapper"><font size="3"><span class="syntaxTagClass" style="font-family: arial;" data-tag="tag">Segment Summary</span><span class="deleteTag" contenteditable="false">&nbsp;</span></font></span></span><span style="font-size: large; font-weight: bold; text-align: -webkit-center;">&nbsp;</span>&nbsp;</div>

<div style="font-family: arial; line-height: 30px;" align="left"><font size="4"><span style="font-size: large; font-weight: bold; text-align: -webkit-center;">Registration Instructions</span></font></div>

<span class="syntaxTagWrapper" contenteditable="false" data-tag="tagWrapper"><font size="3"><span class="syntaxTagClass" style="font-family: arial;" data-tag="tag">Registration Text</span><span class="deleteTag" contenteditable="false">&nbsp;</span>

</td>

</tr>

</tbody>

</table>

<table border="0" cellspacing="0" cellpadding="0" align="center">

<tbody>

<tr>

<td style="padding: 0 0px 0 0px;">

<div style="font-family: arial;" align="center">

<table border="0" width="220px" cellspacing="0" cellpadding="0">

<tbody>

<tr>

<td>

<table border="0" cellspacing="0" cellpadding="0" align="center">

<tbody>

<tr>

<td style="width: 220px; min-width: 220px; -webkit-border-radius: 3px; -moz-border-radius: 3px; border-radius: 3px;" align="center" bgcolor="#1172B9"><a style="font-size: 16px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; text-decoration: none; -webkit-border-radius: 3px; -moz-border-radius: 3px; border-radius: 3px; padding: 12px 5px; border: 1px solid #1172B9; display: inline-block;" href="CURRENT REGISTRATION DIRECT LINK" target="_blank">My Registrations</a></td>

</tr>

<tr>

<td style="font-size: 0; line-height: 0;" height="10">&nbsp;</td>

</tr>

</tbody>

</table>

</td>

</tr>

<tr>

<td>

<table border="0" cellspacing="0" cellpadding="0" align="center">

<tbody>

<tr>

<td style="width: 220px; min-width: 220px; -webkit-border-radius: 3px; -moz-border-radius: 3px; border-radius: 3px;" align="center" bgcolor="#1172B9"><a style="font-size: 16px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; text-decoration: none; -webkit-border-radius: 3px; -moz-border-radius: 3px; border-radius: 3px; padding: 12px 5px; border: 1px solid #1172B9; display: inline-block;" href="LEARNING PLAN DIRECT LINK" target="_blank">My Learning Plan</a></td>

</tr>

<tr>

<td style="font-size: 0; line-height: 0;" height="10">&nbsp;</td>

</tr>

</tbody>

</table>

</td>

</tr>

<tr>

<td>

<table border="0" cellspacing="0" cellpadding="0" align="center">

<tbody>

<tr>

<td style="width: 220px; min-width: 220px; -webkit-border-radius: 3px; -moz-border-radius: 3px; border-radius: 3px;" align="center" bgcolor="#1172B9"><a style="font-size: 16px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; text-decoration: none; -webkit-border-radius: 3px; -moz-border-radius: 3px; border-radius: 3px; padding: 12px 5px; border: 1px solid #1172B9; display: inline-block;" href="LEARNING HISTORY DIRECT LINK" target="_blank">My Learning History</a></td>

</tr>

<tr>

<td style="font-size: 0; line-height: 0;" height="10">&nbsp;</td>

</tr>

</tbody>

</table>

</td>

</tr>

<tr>

<td>

<table border="0" cellspacing="0" cellpadding="0" align="center">

<tbody>

<tr>

<td style="width: 220px; min-width: 220px; -webkit-border-radius: 3px; -moz-border-radius: 3px; border-radius: 3px;" align="center" bgcolor="#1172B9"><a style="font-size: 16px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; text-decoration: none; -webkit-border-radius: 3px; -moz-border-radius: 3px; border-radius: 3px; padding: 12px 5px; border: 1px solid #1172B9; display: inline-block;" href="CATALOG SEARCH DIRECT LINK" target="_blank">Browse Learning</a></td>

</tr>

</tbody>

</table>

</td>

</tr>

</tbody>

</table>

</div>

</td>

</tr>

</tbody>

</table>

<p>&nbsp;</p>

<table border="0" width="100%" cellspacing="0" cellpadding="0">

<tbody>

<tr>

<td style="padding: 15px 10px 20px 10px;">

<div><font size="3"><span style="font-family: arial;">If you have any questions regarding your registration in this training, please contact <span class="syntaxTagWrapper" contenteditable="false" data-tag="tagWrapper"><span class="syntaxTagClass" data-tag="tag">Schedule Contact</span><span class="deleteTag" contenteditable="false">&nbsp;</span></span>&nbsp;(<span class="syntaxTagWrapper" contenteditable="false" data-tag="tagWrapper"><span class="syntaxTagClass" data-tag="tag">Schedule Contact Email</span><span class="deleteTag" contenteditable="false">&nbsp;</span></span>&nbsp;|&nbsp;&nbsp;<span class="syntaxTagWrapper" contenteditable="false" data-tag="tagWrapper"><span class="syntaxTagClass" data-tag="tag">Schedule Contact Phone</span><span class="deleteTag" contenteditable="false">&nbsp;</span></span>)</span></font></div>

<div>&nbsp;</div>

<div>&nbsp;</div>

<div><font size="3"><span style="font-family: arial;">Sincerely</span></font></div>

<div>&nbsp;</div>

<div>&nbsp;</div>

<div>&nbsp;</div>

<div><font size="3"><span style="font-family: arial;">Training Services as HRExpert</span></font></div>

<div>&nbsp;</div>

</td>

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<tr>

<td style="padding: 0 10px; color: #ffffff; line-height: 40px;" bgcolor="#575755" width="650">&copy; 2016 COMPANY NAME All Rights Reserved</td>

</tr>

</tbody>

</table>

</td>

</tr>

</tbody>

</table>

</td>

</tr>

</tbody>

</table>

Figure 11
Sample Code for System Registration Notification template (SystemEnrollmentNotification)

An email has been sent to:





 

Eric Wood

Eric Wood is an SAP ERP HCM/SuccessFactors Solution Architect at Presence of IT. He has 11 years of experience in corporate and consulting roles, focused on the strategy and development of HRIS solutions, specifically SAP ERP HCM. Eric is also a frequent conference speaker at SAP conferences in the U.S., Europe, Australia, and Singapore.

You may contact the author at eric.wood@presenceofit.com.au.



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