SAP customers know that technology never stands still. They want continuous innovation without disruption, but it’s difficult for them to manage and maintain relationships with multiple software vendors. Customers that want to innovate and take their business performance to the next level expect SAP’s Intelligent Enterprise solutions to address their complete requirements. When customers move forward with SAP software, they don’t expect to just move the SAP pieces from older to newer. They want a complete vision, simplified, from one vendor. They want SAP to be an aggregator and bring these solutions from key partners together with an aligned roadmap — not just for today but years into the future — so they don’t have to manage things like security, data compatibility, software compliance issues or navigate complexity like cloud-to-cloud integrations. This is where SAP Solution Extensions are different from anything else in the industry.
Tens of Millions of Users Can’t Be Wrong
Over the years, more than 5,000 customers with tens of millions of users have confidently chosen to implement SAP Solution Extensions, which are products sold by SAP that are developed by third-party independent software vendors. These best-in-class solutions fully integrate with enterprise business processes supported by SAP software and deliver unique offerings that address distinct business needs. SAP supports these solutions as its own, guaranteeing the standards of quality and support SAP customers expect.
Solution selection and qualification is rigorous and initiated by SAP only. This is not an open program any partner can join. Solutions are not given a rubber stamp but instead go through extensive Premium Qualifications by SAP to ensure they meet exact standards for security, functional correctness, performance, and scalability. Partners make a big investment in the comprehensive Premium Qualification review, which is very different from the basic open-ecosystem certification.
SAP is the single point of contact during all phases of the technology life cycle. SAP customers don’t want to have to choose among three or four solutions and then own the responsibility to make sure that everything works together over time. They want SAP to take on that role and consolidate channels of communication. If customers can both buy and get support on a solution that integrates with their SAP landscape, it gives them continuity and simplification. Those are two of the most powerful, dynamic, and attractive concepts inside SAP Solution Extensions for SAP customers.
SAP Solution Extensions are integrated into the SAP product road map, for continued peace of mind. Because technology changes occur in both the SAP and customer landscapes, our customers want to make sure that when they make choices to extend or augment the SAP landscape, those pieces are going to hold up together. They are betting their business on it so this dynamic of continuity is very important to them.
In the following articles, learn more about how SAP Solution Extensions help:
- Streamline the move to the SAP S/4HANA digital core
- Transform finance with intelligent automation
- Speed the delivery of innovative applications in the cloud
Today, customers want their solutions to just work so they can focus on their business — be it brewing the beer, baking the chocolates, or making the sneakers. They want SAP to spend the time ensuring all the pieces fit together for years to come and deliver an experience that matters. SAP Solution Extensions enhance the customer experience because they simplify procurement, reduce risk, and help manage cost by offering broad functionality from a single vendor.