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How to Leverage Customer Experience Data in Manufacturing

by Robert Merlo, Vice President, Digital Supply Chain, SAP Solutions Marketing, Manufacturing/R&D/DSC Strategy | November 11, 2019

Customer trends in the consumer and B2B marketplaces today are moving toward models where manufacturers can deliver unique services versus traditional “off-the-shelf” products. Demand for this sort of individualized manufacturing puts pressure on manufacturers to innovate/design and deliver goods faster.... MORE »»


SAPinsider Magazine: The Inside Edge for SAP Customers Worldwide (Issue 3 2019)

September 1, 2019

Access the latest insights from SAPinsider in this digital edition of the magazine, which includes case studies of companies using SAP technology to improve their business outcomes, such as Columbia Sportswear's use of automation and SAP Apparel and Footwear to... MORE »»


Closing the Customer Experience Gap

by Lauren Bonneau, Senior Editor, SAPinsider | July 31, 2019

Many organizations are creating a disjointed customer experience (CX) and need to find new ways to capture the exponentially growing amount of customer data, integrate their isolated systems, and achieve a single view of the customer. While companies commonly are... MORE »»


SAPinsider Magazine: The Inside Edge for SAP Customers Worldwide (Issue 2 2019)

June 3, 2019

Access the latest insights from SAPinsider in this digital edition of the magazine, which includes articles that offer best practices, such as how to make SAP journal entry processes accurate and efficient; case studies of companies pursuing digital transformations with... MORE »»


SAPinsider Magazine: The Inside Edge for SAP Customers Worldwide (Issue 1 2019)

April 10, 2019

Access the latest insights from SAPinsider in this digital edition of the magazine, which includes articles that offer best practices, such as how to avoid cyber attackers targeting your SAP applications and how to transform your business in the era... MORE »»


The SAP Customer Experience and Connecting with Purpose

October 29, 2018

This second article in a series of five on the Intelligent Enterprise shows how apps and extensions to SAP Cloud Platform can benefit vendors building solutions and products to help companies optimize their service to customers.

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The Intelligent Enterprise and the Digital Supply Chain of One

October 22, 2018

This third article in a series of five on the Intelligent Enterprise shows how apps and extensions to SAP Cloud Platform can benefit vendors building solutions and products to help their customers optimize their manufacturing and supply chain operations.

MORE »»


What Do C-Level Executives Think About Digital Transformation?

May 16, 2018

Digital transformation affects businesses and professionals of all types, displacing business functions, products, and initiatives that worked well in the past. So what are C-level executives doing to tackle their organizations’ transformation efforts and prepare themselves to compete in the... MORE »»


Sales Innovation: Integrating Predictive Analytics with SAP HANA Simplifies Life for End Users

by Ted Tsortos, Director, Worldwide Sales Strategy and Operations, Cisco | April 5, 2018

This article explores how Cisco used SAP HANA and SAP Predictive Analytics to transform its global sales processes and foster a culture of collaboration. From a simple sales pipeline management tool that it rolled out to more than 2,000 sales... MORE »»


Value as a Service: Embracing the Coming Disruption

by Rob Bernshteyn | August 17, 2017

As companies are shifting to a Value as a Service (VaaS) model, the focus becomes less on the delivery model and more on the value delivered. Effectively delivering VaaS requires a partnership between vendors and customers, one that is outcome-based,... MORE »»


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