By Dave Hannon
Want a little insight on SAP Labs’ role in developing the new Project Apollo?
Want to get a detailed look at how an SAP partner becomes an SAP partner?
Want to get an ERP implementation consultant’s insight into how the New England Patriots are faring as a franchise?
Well, just Ask the Experts!
I had read and even written about the “Ask the Experts” sessions offered at the SAPinsider conferences, but I’d never participated in them, so it was one of the aspects I was most looking forward to checking out here at SCM 2011, Procurement 2011, Manufacturing 2011, PLM 2011, and CRM 2011.
During Tuesday evening’s Ask the Experts session, I had a very informative chat with Dr. Shuki (Yizhak) Idan of SAP Labs, who talked about the organizational setup of SAP Labs (he’s based in Israel) as well as its role in developing some of the cutting-edge solutions such as Project Apollo. It was a fascinating look at how the latest and greatest solutions come to be from a very smart, yet engaging and down-to-earth speaker (translation: he was able to simplify some of the very cool stuff they do so I could understand it).
On Wednesday evening , I did some table hopping and chatted with a variety of folks during the Ask the Experts session. Rajeev Venkat of Verint came fresh from his CRM 2011 presentation to chat with folks and gave me a great overview of the role workforce management solutions can play in the CRM environment.
p>Nitin Solanki of Deloitte provided a real-world take on CRM implementations but, as it turns out, we were both happy to chat about another type of IT-related information (the New England Patriots and their illustrious leadership known as much for its videotaping as for its football strategy).
All in all, I think the Ask the Experts format (think speed-dating for IT information) worked very well and special thanks to all of the Experts who spent their time at the two sessions.