By Bob Croce, BusinessObjects Expert
The colors are impressive, the layout dynamic, and that new Xcelsius dashboard looks like the coolest new tool on the corner. But then reality sets it: This thing is flashy, but as an SAP BusinessObjects user, this new dashboard might actually be a little too complex.
As an administrator, this is a problem too. Users calling and emailing, frozen in confusion, and tempted to go back to those old, Fred Flintstone spreadsheets.
This was certainly a theme yesterday during roundtables at the SAPPHIRENOW conference in Orlando, reports BusinessObjects Expert Managing Editor Scott Wallask in his latest article, “Three BusinessObjects steps that users can take with IT.”
And it’s not just about users. Admin and IT peeps take note. It’s all about communication.
Scott reports that, during the SAPPHIRE roundtables, the following three points were most critical when acclimating users to a new dashboard:
1. Strive for early cooperation with IT
2. Tell IT the info you really want
3. Take small steps with BI strategy
To read the details behind these three points, visit BusinessObjects Expert