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Tips for leveraging SAP mobility

by The Tip Doctor

September 21, 2011

Tip Doctor, Insider Learning Network.

This SAP tip comes courtesy of Ahmed El Adl, PWC, who spoke at our CRM 2011 event.

The New SAP Mobility: Why It Is Now the Perfect Storm?
•    The SAP product strategy; on-premise, on-demand, and on-device reflects the  current and future IT trends
•    The acquisition of Sybase gave SAP best-in-class enterprise information management and mobilization products
•    The new powerful mobile devices provide the required computing power SAP-based mobile solutions need
•    Network bandwidth and global coverage solved major SAP mobility problem — “Time-out”
•    SAP mobile SDK as well as the new native mobile SDKs from mobile OS vendors such as Apple and Google enable developing high quality apps in less time and costs
•    SAP partner ecosystem is highly motivated and dedicates investments and resources to develop industry-specific mobile apps

Key Characteristic of the Sample SAP Mobility Architecture
•&nbs p;   Provides an enterprise-class mobility platform delivered, maintained, and further developed by SAP, as your unified mobile enterprise application platform (MEAP)
•    Includes fully integrated mobile device, user, apps, and security capabilities
•    Includes non-SAP, thin integration layers, so that well selected instant value prepackaged solutions can be added out of the box
•    Supports multiple mobile devices and operating systems

SAP Mobility: Strategy Best Practice
•    SAP processes are usually business critical processes. Carefully define the scope of the mobile solution(s)
•    Avoid mega mobility projects. Split it down to different solutions and/or phases
•    Shift from mobilizing SAP functionality to mobilizing tasks spanning different SAP and non-SAP systems
•    Design the data model in a way that the mobile solution(s) doesn’t overload the SAP backend systems
•    Consider business process integration, not only technical integration
•    Data quality could be disruptive and misleading to the business especially on a mobile device
•    Consider the new SAP products and roadmap in your mobility roadmap

For more CRM tips and best practices, join the C RM group on Insider Learning Network.

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