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Customizing technical monitoring functionality in SAP Solution Manager 7.1

by Bridget Kotelly

February 14, 2013

Here are a couple of tips taken from Jereme Swoboda’s presentation for Admin and Infrastructure 2013 coming up March 19-22 in Las Vegas.  Jereme, from NIMBL, is presenting two sessions – Customizing technical monitoring functionality in SAP Solution Manager 7.1 to meet your business needs  and  Technical tips for deploying a standardized configuration of SAP GUI. Both are chock full of useful take-home tips and best practices.

Tip #1  -- How to Prevent Alert Flooding and False Alarms

  • Assign each managed object a unique template
  • Customize metric threshold settings
    • Change threshold type or monitored value
    • Increase threshold value
  • Adjust data collection settings
    • Increase the interval
    • Restrict data collection to a specific time of day
  • Deactivate email alerts that are performance or configuration
    • Some metrics only need to be monitored
    • By Default email alerts are active on all metrics
  • Assign work modes to templates or specific alerts
    • Allows for alerting during designated times only

 Tip # 2 -- When to Customize a Monitor

  • When false alarms are being triggered on a regular basis
    • Depending on the managed system some metrics are set too low
  • When your email inbox is regularly flooded with alerts
    • At times the deactivation of certain metrics or alerts is necessary
    • Investigating false alarms causes a loss of valuable man hours
  • To prevent alerts during peak business times or during regularly planned down times

 Visit the Web site at to see a full listing of tracks and sessions.   See you in Las Vegas! 

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