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Press Release


SAPinsider Publishes New Article — “Tune Your Business Processes and Boost Your Bottom Line” (2012-10-26)

October 26, 2012

DEDHAM, Mass., October 26, 2012 — SAPinsider magazine announces that a new article, “Tune Your Business Processes and Boost Your Bottom Line” by Dr. Samuel Jesgarz and Marcel Jung, is now available in its October-December 2012 issue.

For a company to remain competitive, it is imperative that its business processes run efficiently, accurately, and dependably. But how can companies keep track of all of their processes without enduring a time-consuming and tedious evaluation of every last detail? Read this article to see how SAP Enterprise Support’s business process improvement (BPI) methodology can help your company save time and money, increase customer satisfaction, and produce more accurate business reporting.

“Tune Your Business Processes and Boost Your Bottom Line” by Dr. Samuel Jesgarz and Marcel Jung is now available at The article can also be found on page 65 of the October-December 2012 issue of SAPinsider, both in print and via the SAPinsider mobile app for Apple and Android platforms.

About the authors

Dr. Samuel Jesgarz joined SAP in 2004 and now serves as an Engineering Architect in the SAP Active Global Support organization. He is the owner of the Business Process Improvement Campaign.

Marcel Jung joined SAP in 1998. As Head of SAP Enterprise Support Operations EMEA within the SAP Active Global Support organization, he is responsible for securing the service delivery, supporting the embedded support office, and establishing a back office.

About SAPinsider

SAPinsider is the premier source of information on products, services, and strategic initiatives coming from SAP and its partners. Sponsored by SAP, SAPinsider is the leading magazine devoted to the SAP community worldwide, providing strategic guidance and advice from executives, experts, and partners. For more information and to activate your free subscription, visit Follow SAPinsider on Twitter at SAPinsider is published by WIS Publishing.

About WIS Publishing

WIS Publishing is the premier independent provider of SAP training materials, with more than 250,000 customers in 61 countries. WIS Publishing is the publisher of SAPinsider, insiderPROFILES, and the SAPexperts publications, and is the producer of SAPinsider conferences and seminars and the Insider Learning Network. For more information, visit

SAP is a registered trademark of SAP AG in Germany and several other countries. WIS Publishing is not affiliated with SAP AG or any of the SAP AG group of companies.


Melanie A. Obeid
Group Editor, SAPinsider & insiderPROFILES
WIS Publishing, publisher of SAPinsider

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