Special Report


SAP Insider Special Feature: Upgrading SAP Solutions


April 1, 2006

Make Sure Your ERP Systems Help, Not Hinder, Your Business

Jeff Stiles
Vice President,
Compliance Suite
and mySAP ERP
Solution Marketing,
SAP Product and Technology Group


The days when your ERP system could focus strictly on operational efficiencies are over. While efficiency is still essential, additional challenges have emerged that your ERP system must help you reckon with. Among the most strategic include the need to:

  • Improve workforce productivity

  • Achieve better visibility and decision support

  • Innovate and adapt to changing business requirements with greater speed and at lower cost

The degree to which organizations are able to compete depends on how well they do these things. Customers running older versions of SAP or another ERP vendor's systems are at a distinct disadvantage. Compared to mySAP ERP 2005, these systems consume a disproportionately large amount of IT resources to address these challenges.

mySAP ERP 2005 shifts the balance by providing new functionality and a new Enterprise Services Architecture. The combination is something every SAP customer needs to understand because it has a profound impact on your ability to address these strategic ERP issues. In this article, I offer you a handful of examples to illustrate.

But First, What Is ESA?

You've probably heard a lot about Enterprise Services Architecture, or ESA. ESA is a term SAP uses to describe a service-oriented architecture that will help you reduce cost, improve process standardization, and enhance the adaptability of your enterprise systems to reflect changing business conditions.

Perhaps more importantly, having an Enterprise Services Architecture as the foundation for mySAP ERP enables us to service-enable and deliver the functional enhancements of the 2005 release. The results? You can attract new customers by using enterprise services to deliver your company's products or offerings through new sales channels. You can improve internal process flow and automate your external business relationships. And you can retain visibility and control of critical business processes with transactions, information, and collaborative capabilities that extend to a broad user community.

Workforce Productivity

Let's consider the strategic highlights of the mySAP ERP 2005 release, looking first at workforce productivity. mySAP ERP enhances user productivity in a number of ways, chief among them role-based usability. Transactions, information, and collaborative capabilities are all presented within the context of a user's role. For example:

  • Employees and managers can now leverage core self-service capabilities. Tailored to users' day-to-day needs, these role-based self-services improve workforce productivity and efficiency.

  • A collections manager can make informed decisions about collecting cash from customers, considering their credit and purchasing history, how they pay their bills, what open issues and escalations they have, and so on.

  • An internal sales representative is actively informed of incomplete sales orders within her area of responsibility. By simply clicking a work trigger, the sales rep is taken to a list of exactly the orders that need attention. She can now work down the list one by one to complete the orders. The application she needs will launch from the work list, all while keeping the context of the selected order.

If you go back to the development of R/3, SAP looked at the transaction as the primary focus. But now the emphasis is on the way people work and the methods they use to bring together the information, transactions, notifications, and workflow they need to do their jobs. We introduced the concept of work centers, control centers, and extending self-service with the mySAP ERP 2004 release, but with mySAP ERP 2005, SAP is focusing on the user as the center of how we deliver innovations.

Of course, processes are still critically important, and we continue to deliver capabilities that improve cycle time and reduce cost. But we're also looking at how we can provide capabilities to everyone who participates in a business process or manages an area of accountability. I've heard some of our developers say they're truly focused on how people use and get value out of our systems. That's a great way to characterize the new capabilities we're delivering with mySAP ERP.

Visibility and Decision Support

mySAP ERP 2005 delivers integrated performance management and analytics. On this one platform, you can link planning and budgeting, financial consolidation, workforce analysis, and HR policy development and decision making (see Figure 1). You can design, implement, and monitor corporate strategies, analyze workforce data, and evaluate how various financial and workforce scenarios affect business goals. The functionality and integration you need is all there to achieve a consolidated, transparent view of information across your entire enterprise.

Consolidated financial reporting Generate consolidated financial and managerial reports for a globally distributed business or entity. The application can aggregate financial data from SAP and non-SAP systems into a single analytical reporting environment, enabling you to monitor the financial performance of individual subunits.
Planning, budgeting, and forecasting Model various planning options and use preconfigured planning software to get a quick start on operational planning tasks such as cost center and sales planning. The application also supports traditional budgeting, rolling forecasts, and collaborative planning, such as cost center planning.
Workforce analysis Use reporting and analysis tools for operational and analytical reporting. The solution enables you to design and monitor critical success factors by tracking key performance indicators, analyze cause-and-effect chains, and optimize enterprise-wide processes to help build customer and shareholder value.
Workforce cost planning and simulation Support HR professionals in all workforce cost-planning tasks, and empower HR executives to develop effective strategies. The solution provides access to a broad range of workforce-related data to support accurate planning and enable continuous monitoring.
Figure 1 A Sampling of Enhanced mySAP ERP 2005 Functionality for Improved Visibility and Decision Support

Moreover, mySAP ERP 2005 offers users a tool called Visual Composer to do something with that information. Visual Composer empowers business users to create analytics on their own, without any support from IT, using a simple, intuitive drag-and-drop interface.

The end game for customers is not looking at corporate performance in a vacuum; it's being able to tie operational execution — the way the business is run — with the way you want to manage it. mySAP ERP 2005 is the release poised to link the two together.

And then mySAP ERP goes one step further. In addition to improving the productivity of SAP users across your company, its underlying ESA makes it possible to extend data and processes to non-SAP users. Picture yourself clicking on an option in Outlook Calendar to request vacation or leave time, and the workflows to secure the appropriate approvals and synchronize with SAP-based payroll processes are triggered automatically in the background. Or picture the budget exercises managers perform across your company every day, but now all managers are working with figures that are instantly synchronized with your backend SAP financials.

The solution that enables this is Project Mendocino. The give-and-take between the SAP backend system and Microsoft desktop applications is all done via enterprise services. The implications of having all information workers tied into one consolidated information platform are staggering. Transactions, information, collaboration, decision support, and compliance activities — all delivered through a common user experience — will help our customers to be far more productive, continue to improve process efficiency, and really use information as a competitive weapon.

Adaptability, Innovation, and Reduced IT Overhead

It is virtually impossible to innovate and keep pace with your competitors if your ERP system cannot quickly adapt to change and provide advanced flexibility to implement your business strategies. That's why mySAP ERP is built to adapt to adjustments in operational business models, processes, and organizational structures. With SAP NetWeaver as its foundation, mySAP ERP 2005 is service-enabled and equipped to improve process efficiency and adaptability, reduce integration costs, and enable innovation with composite applications.

Consider the invoice management process. Historically, organizations have relied on the skills and diligence of the controlling organization to ensure that invoices are managed effectively and disbursements are handled accordingly. Now you can empower the people who are actually involved in requesting, receiving, and paying for goods.

This release also offers flexible deployment options to meet diverse customer requirements — from small organizations with few users, which often look for simple central deployments, on up to distributed landscapes for large global organizations — especially in the area of industry solutions. In the past, SAP has delivered industry solutions separately from the core ERP system; they had to be installed, configured, and maintained separately. Beginning with mySAP ERP 2005, industry solutions are now shipped at the same time. Thanks to the new Switch and Enhancement Framework, industry solution enhancements can be employed quickly, and elements of more than one industry solution can be used within an instance of mySAP ERP.1

What does this mean to you? No longer do you need to install, configure, and administer industry solutions independently of your core ERP system. Not only have we improved the availability of industry solutions, we've made it so that you'll save money, time, and effort compared to the traditional approach of implementing and maintaining industry solutions separately from the core ERP application.

The Costs of Not Upgrading

The functionality within mySAP ERP 2005 and the service-enabled architecture it's based on is the proven foundation for business excellence and innovation. mySAP ERP goes far beyond allowing you to achieve operational efficiencies; it enables you to deliver ERP to everyone in your user community, broadcast business insight and decision support, and adapt quickly and cost-effectively to changing requirements. Consider the costs of not upgrading to mySAP ERP, especially in terms of adapting your R/3 solution to changing requirements, and extending transactions, information, and collaborative capabilities to the key business users in your organization.

Robust Support from the SAP Partner Ecosystem

The success of mySAP ERP 2005 and beyond requires a potent partner ecosystem, both in terms of system integrators (SIs) and independent software vendors (ISVs). SAP has a three-tiered focus in working with partners:

  • From an SI perspective, SAP is developing a set of partners who are ready, prepared, and trained to help customers upgrade to mySAP ERP 2005, and to do so in an expedient way. While it is important that SAP has its own service capacity, we are making sure the integrators are with us as well.

  • SAP is developing partnerships with ISVs who add value on top of mySAP ERP 2005. One of the goals of service-enabling in this release is to make it more effective for our partners to build the tools and applications customers demand, and to ensure those features are more accessible.

  • Finally, SAP has created several vibrant opportunities for partners, especially those focused on mid-sized enterprises, to build microvertical-based extensions. The result is a robust ERP system that can exactly adapt to customers and their industry-specific needs.

At SAP there is recognition that we can't do it all; the way we grow and scale our solutions is in concert with partners.

1 For more on the Switch Framework, please see "Under Development: A New and Improved Approach to SAP Industry Solutions" in the July-September 2005 issue of SAP Insider (

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Mike Monthei
Commercial Segment
Marketing Manager,
Advanced Micro Devices, Inc.

Optimize Your SAP Solution Upgrade Project with a Move to Dual-Core AMD Opteron Processors

Companies facing an SAP solution upgrade might not also have hardware upgrades high on their priority lists. But the benefits of upgrading to dual-core processors to support upgraded SAP systems — enhanced performance for all your SAP users, maximized data center resources, and reduced hardware costs — are certainly worth considering. With the potential to lower the number of servers required to power SAP system environments, Dual-Core AMD Opteron processors can help ease your transition to the latest SAP solutions — at a potentially reduced total cost of ownership.

The time is now for investing in dual-core technology: In the past 18 months, the number of users that 4-way servers can support has more than doubled, dramatically lowering the number of servers needed to support SAP landscapes.

Microsoft Uses AMD to Optimize SAP Solution Performance

Microsoft's central SAP system supports more than 55,000 employees, partners, and customers, and manages all of its business processes worldwide. When Microsoft's SAP R/3 servers were approaching end of life, already at full capacity, the company turned to HP ProLiant DL585 servers with AMD Opteron processors to support a new pricing model, improve functionality and database information management, and continue application services without disrupting the live production environment.

"We conducted about a month's worth of stress testing and increased the load on the AMD Opteron processor-powered HP ProLiant DL585 server up to 10 times normal production loads," says Mike Hatch, Application Architect for Microsoft Corporation.

Microsoft tested a single 4-way HP ProLiant DL585 server against two older 8-way servers. They configured the DL585 server to handle batch processes and sales orders simultaneously, while designating one 8-processor server for batch jobs and the other for sales order transactions. The results: One ProLiant DL585 server alone, in conjunction with upgrades to 64-bit versions of Microsoft Windows Server, Microsoft SQL Server, and SAP, created 40% more sales orders in the first hour and completed 12 batch jobs 38% faster than the two 8-way servers combined.

As a result, Microsoft replaced six 8-way servers (processors running at 900MHz) with three 4-way servers (2.2GHz processors), reducing the number of servers from nine to six. The upgrade to AMD Opteron processors also allowed Microsoft to reduce the number of processors in its SAP environment from 48 to 12. "Those 12 processors can run more load than we could before," says Hatch. "It's amazing that we are able to do that."

The Benefits of Dual-Core

Upgrading to a system based on Dual-Core AMD Opteron processors can lead to immediate, significant performance increases. Since most SAP applications are multithreaded, they work better when there are more cores to process data threads. With dual-core processors, you can benefit from:

  • Reducing end-user response times from your SAP applications

  • Running additional SAP components on the same system

  • Supporting more SAP application instances on one system

  • Supporting a greater number of SAP users on fewer servers

Reduce Front-Side Bus Performance Bottlenecks

Dual-Core AMD Opteron processors are built on the AMD64 platform that uses Direct Connect Architecture, which reduces bottlenecks inherent in traditional front-side bus architectures directly connecting the memory, I/O, and processors. In addition, its HyperTransport technology provides a scalable bandwidth interconnect between processors, I/O subsystems, and other chipsets. The combination of these two technologies helps to increase overall processor efficiency and performance.

Maximize Resources

Dual-Core AMD Opteron processors can deliver higher performance within the same power envelope as AMD Opteron single-core processors because they were designed for multi-core computing. Since they can support more SAP users per processor than single-core processors, fewer servers are required, the net power and cooling requirements are reduced, and you can lower the cost of both server maintenance/administration and software (most software licensing costs for the dual-core processors may be the same as single-core processors).

What's more, by dynamically adjusting processor-power consumption based on CPU utilization, AMD PowerNow! technology with Optimized Power Management (OPM) strengthens performance-per-watt capabilities. In fact, AMD PowerNow! technology with OPM can reduce CPU power at idle by as much as 75%. It provides advanced power management capabilities, which aid in platform investment protection by lowering demand on data center cooling and ventilation systems during off-peak workloads. Moving to a Dual-Core AMD Opteron processor represents a potential annual energy savings of more than $20,000 for a data center with 100 4-way systems.

Take Advantage of AMD's Strategic Partner Collaboration

AMD works closely with its strategic partners to deliver servers that both excel at increasing performance, and also are reliable, scalable, and manageable:

  • HP ProLiant DL585 and DL385 rack-mounted servers and BL25p, BL35p, and BL45p blade servers

  • IBM eServer 326 rack-mounted server and eServer LS20 blade server

  • Sun Fire V20z and V40z rack-mounted servers and Sun Fire X2100, X4100, and X4200 rack-mounted servers

  • Egenera pBlade 950-000096 blade server

  • Fujitsu-Siemens Computers Primergy BX 630 blade server and Primergy RX 220 rack-mounted server

The High Performance of AMD Processor-Based Servers

In certified SAP benchmarks, HP servers based on Dual-Core AMD Opteron processors supported up to 32% more users than the top-performing, comparably configured server based on dual-core Intel Xeon processors (see figure). SAP uses stringent server certification and benchmarking programs designed to assure platforms offer the stability and reliability that SAP customers demand. While benchmarks are not the ultimate guarantee of performance, they provide a direct measure of the capability of servers to handle SAP workloads within acceptable limits of response times — an effective data point for evaluating servers for SAP application server needs.

SAP Two-Tier Sales and Distribution Standard Application Benchmark Results for Four-Way Servers

Factor Dual-Core Processors Into Your Upgrade Project

Dual-Core AMD Opteron processors represent a performance-per-watt advantage over other x86-based processors in the market. By hosting your SAP solutions on AMD Opteron processors in true dual-core, technology-based servers, you can improve performance, reduce TCO, and take advantage of AMD's unique technology platform and hardware partner network. For more information, please visit

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Bruce Irish
Vice President,
Product Strategy,
Gamma Enterprise Technologies

Without Quality Test and Training Data, You May Be Jeopardizing Your Upgrade Efforts

To ensure a successful, seamless SAP solution upgrade project, thorough planning and testing of the system before go-live is critical. Using testing and training environments composed of outdated or non-representative data, however, may actually create more problems than it solves. The most effective testing and training is done using non-production environments that are production-like, or as close to the current production environment as possible. Testing in such environments will in turn minimize unexpected errors and delays during the SAP solution upgrade.

Production-like environments provide testers and functional users with the relevant and valid data they need to prepare for the new system. The process of creating these environments is called Production Data Simulation (PDS), and more and more companies are turning to PDS tools — like Gamma's InfoShuttle — to promote high-quality, accurate testing and training for their SAP solution upgrade projects.

The Case for Testing and Training

Proper planning, testing, and training before go-live is vital to the success of an upgrade project. Without it, you may be challenged by shutdowns of major processes, rejected customizations, or untrained end users struggling to do their jobs because of changes in the user interface (UI). Moreover, without an accurate testing environment, troubleshooting can be much more difficult.

To ensure more successful upgrades, functional specialists need to perform accurate tests with current and valid data — ideally from the production environment — to allow for real-world testing scenarios. Similarly, using production data in training enables operators to view the same data they will see when the new systems go online.

InfoShuttle Selectively Replicates Production Data

Though only a limited subset of production data is required for accurate QA testing and training, many companies create non-production systems using very thorough, "all-or-nothing" mechanisms for replicating the entire production database. For most testing and training purposes, replicating all production data is excessive, not to mention costly in terms of time, resources, and storage requirements.

Gamma's InfoShuttle, an SAP-certified solution, intelligently provisions data for non-production environments. InfoShuttle easily transfers master and transactional data from production to non-production environments, thereby refreshing these systems with the most current data available. Using InfoShuttle, related objects can also be automatically moved to the non-production environment for complete, accurate testing and training.

InfoShuttle understands the relationship between objects. When a user selects a high-level object, InfoShuttle enables the user to easily move all related transactional and master data along with the object. This ability to maintain referential integrity and quality when re-creating data sets on the testing or training system distinguishes InfoShuttle in the area of PDS tools.

Ensure Quality Data for Testing and Training

How well you manage your pre-go-live testing and training efforts greatly influences the success of your SAP solution upgrade project. And more seamless, accurate testing and training comes from using current, real-world data in your related non-production environments. Using InfoShuttle, companies can quickly and easily refresh quality subsets of related data in these systems, helping to ensure a smooth upgrade path and minimizing the associated risks, challenges, and costs.

For more information, please visit

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Christoph Reisbeck
Partner Executive SAP,
Sun Microsystems, Inc.

Streamline Your SAP Solution Upgrade and Optimize Your SAP Environment

Upgrading your SAP solution environment enables you to take advantage of new innovations from SAP. But it also provides an opportunity to optimize and simplify your SAP solution landscape for greater business agility, better utilization of hardware resources, and improved service levels.

Still, many businesses continue to run older versions of SAP R/3 and miss out on the compelling benefits that the latest new features and functional enhancements from SAP provide. With mySAP ERP and SAP NetWeaver, for example, companies have access to a broad range of enterprise resource planning tools — all accessible via an open integration platform.

Trust a Veteran SAP Partner to Help Guide Your SAP Solution Upgrade

Sun understands that an upgrade to your SAP solution environment must be carefully planned and executed to minimize risk and smoothly transition to the new environment. With proven network computing technologies and comprehensive services based on years of data-center experience, Sun is positioned to help you achieve the agility and efficiency delivered by SAP solutions.

Sun brings a proven SAP solution deployment approach with Sun N1 Advanced Architecture (AA) for SAP Solutions. With the N1 AA platform, the SAP infrastructure becomes a virtual system — enabling organizations to test real data before the new solution's go-live. This platform can be used along with Sun's SAP solution upgrade offerings, including Solutions Practices, the Sun Joint Support Center (JSC), Sun Network Services for SAP Solutions, the Sun Upgrade Advantage Program, and other tools to ensure comprehensive support for your upgrade.

Combining these offerings, created through our extensive experience with SAP solutions, with our broad range of server and storage systems can help you achieve the following business benefits:

  • Reduced cost and complexity — Sun N1 AA for SAP Solutions provides a proven approach to significantly reduce the number of servers in your landscape and improve hardware use, system performance, and availability at the same time.

  • Improved service levels — The optimized performance of Sun N1 AA for SAP Solutions is backed by highly reliable servers and storage solutions that offer hot-swappable components.

  • Reduced risk — Sun's Solutions Practices brings together more than 10,000 world-class experts who help companies leverage their IT infrastructure. The Sun JSC provides 24x7 worldwide support to rapidly assist customers running SAP solutions on Sun systems.

  • Improved security — Sun Network Services for SAP Solutions enables a comprehensive identity and access management environment through a mix of products and services tailored specifically to the needs of SAP customers.

  • Faster implementation — Software tools such as Solaris N1 Service Provisioning Systems and Solaris Flash technology can help reduce the time required for an SAP solution upgrade by speeding the deployment of new or redeployed Sun servers.

  • Better investment protection — The Sun Upgrade Advantage Program provides trade-up allowances for Sun and non-Sun equipment. SAP customers can replace aging systems with discounted new systems in exchange for the trade-up.

Ensure a Successful SAP Solution Upgrade with Sun

Whether you're upgrading your SAP software, migrating to a new platform, or consolidating your SAP hardware infrastructure, Sun brings you reliable solutions and expert assistance to help build an SAP solution infrastructure that delivers high service levels and low total cost of ownership.

For more information, please visit

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Matt Lull
Partner Relationship Manager for SAP North America, Citrix

Manage a Seamless Rollout of Your New SAP Solution — To All Users at Once

One of the most challenging — albeit fundamental — prerequisites of a smooth upgrade is simultaneously rolling out the new solution to all users' systems, especially if you have gradually increased your SAP user population over time. Further challenges arise if users' versions of integrated applications, such as Microsoft Excel and Adobe Acrobat, are not synchronized with the upgraded SAP GUI and mistakenly think the SAP solution is malfunctioning.

Citrix access infrastructure was created to address these upgrade challenges. Designed to improve IT cost-effectiveness and employee productivity, the Citrix access infrastructure computing model ensures continuous, reliable access to enterprise applications regardless of business or technical disruptions, corporate growth, technology evolutions, or organizational changes. One in three SAP customers have eased the transition by working with Citrix to upgrade their SAP systems.

Once-and-Done Rollouts

By enabling you to centralize your entire SAP solution implementation on servers within your corporate data center, the Citrix access infrastructure allows you to upgrade the SAP GUI once for all users.

Because SAP GUI resides within the Citrix infrastructure, users can access it from any device — including devices that would not normally support SAP GUI. As a result, you save the expense of meeting SAP GUI's hardware requirements, the costs of physically accessing each user's machine, and the help-desk calls associated with potential version-control conflicts between SAP GUI and other integrated applications.

A Look at the Numbers: Substantial Cost Savings

Return on investment (ROI) and total cost of ownership (TCO) statistics underscore the affordability of deploying SAP solutions with Citrix. The ROI model from Gartner, Inc. reveals that, on average, Citrix can lower the five-year TCO of SAP solutions by US$1,000 to $1,500 for every named SAP user on your network.1 In many cases, these savings enable Citrix access infrastructure to pay for itself within five to eight months, which translates to a yearly ROI of between 150% and 200%. SAP deployed its own SAP solution implementation using Citrix and estimates it reduced IT costs by 35%.

1 Results derived from Citrix/Gartner ROI Calculator, based on various customer scenarios (January 2006).

Better Control of User Systems

Citrix access infrastructure also offers greater control over end-user environments, leading to better security and increased audit capabilities. Consider the many companies that provide Web-based access to SAP solutions; these companies must ensure that each one of Microsoft's 450 released patches for Internet Explorer is installed on every device that accesses the SAP solution environment. If this is not the case — or if users are allowed to alter their browser's security settings — the system is not secure.

By providing access to SAP solutions via a browser running within Citrix access infrastructure, you close security holes. The Citrix solution can enhance security by dynamically allowing or denying access to system resources — including print and save services — based on the trustworthiness of users' network connections.

Reliable Support from SAP

Deploying SAP solutions with Citrix is a well-tested approach that requires little technical support. But if you do have a problem, you can rest assured that SAP is on hand to help. With a global cooperative support agreement between SAP and Citrix, the SAP technical team considers Citrix a supported platform and responds to issues accordingly. Naturally, you can expect the same technical support from Citrix.

For more information, please visit

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Ricardo Fisch
SAP Practice Director,
Grupo ASSA

What Exactly Does the Road to ESA Look Like for Your Company?

Companies are facing tough decisions about how to capitalize on prior generations of enterprise application investments and more quickly respond to changing business needs. Service-oriented architecture (SOA) and Business Process Management (BPM) may be the answer: IT landscapes built on SOA, a fundamental component of a Business Process Platform (BPP), are open and Web-service-enabled, allowing companies' ERP solutions to smoothly interoperate with other applications, integrate external data, and offer collaborative environments to external business partners. The challenge for CIOs, however, is developing a clear upgrade strategy and IT roadmap for transforming the concept of SOA into concrete business advantages.

Grupo ASSA, an SAP Service Partner that specializes in BPM and Enterprise Services Architecture (ESA), SAP's unique flavor of SOA, has developed an ESA Evolution Roadmap to help address this issue. This roadmap is a framework of methodologies and tools designed to help SAP customers derive the most value from the open integration capabilities of ESA, transforming SOA concepts into business process improvements.

Navigating the Road to ESA

The ESA Evolution Roadmap consists of several steps. The first is evaluating the existing landscape, mapping out their current business processes and the applications and technologies that support them. Then, Grupo ASSA identifies specific opportunities for process improvement, based on what can be achieved with mySAP Business Suite applications and their underlying SAP NetWeaver components. An essential component for this approach is ARIS Business Architect, a tool for developing business process models (see sidebar).

These process improvement opportunities are grouped into concrete IT projects, which are then evaluated and prioritized in an initiatives portfolio. Grupo ASSA also helps customers in assessing the degree of business-strategy alignment, required implementation effort, and potential return on investment for each proposed IT initiative.

Reusable Process Models Guide the Move to ESA

IDS Scheer's ARIS Business Architect, an essential element in SAP NetWeaver's BPP, is a Business Process Management (BPM) platform that integrates business processes into one central repository. In synchronization with SAP Solution Manager, SAP's application management platform, the ARIS Business Architect is essential for developing reusable business process models that are key assets to help guide implementations, upgrades, and the move to ESA.

Additional Services

SAP customers can complement the ESA Evolution Roadmap with other implementation and migration services from Grupo ASSA, including:

  • Process-oriented services for implementing mySAP applications and SAP NetWeaver components

  • Data conversion services for migrating historical data

  • Interoperability services for transitioning to SAP solutions

  • Application management services to ease system upgrades and free up IT

Complete Transition Support

SAP customers who follow the ESA Evolution Roadmap and avail themselves of the additional services Grupo ASSA provides are equipped to arrive at a service-oriented IT architecture that's tailored to their specific business needs. Not only do these services arm CIOs with a concrete roadmap to business process improvement, but they also provide SAP customers with a future-enabled framework for continuously converging IT systems with business needs. For more information, please contact or visit

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by SAP and Partners SAPinsider - 2006 (Volume 7), April (Issue 2)

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