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Seven guiding principles for a successful SAP Cloud for Customer implementation

November 15, 2016

Prevent common mistakes and avoid the pitfalls that can occur on a CRM cloud journey with these seven jewels of CRM wisdom. Based on real-life SAP Cloud for Customer implementations, these principles impart:

  • The importance of a results-oriented approach to defining a project as illustrated by a walk-though of an “Impact Case” methodology
  • Ways to measure and manage organizational and user readiness that reduces project risk and ensures commitment and success
  • The necessary elements of master data management and change management initiatives
  • Guidelines to build the right project roadmap for your organization and initiative
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mleon

12/15/2016 5:51:43 PM

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