GRC
HR
SCM
CRM
BI

insiderPROFILES Archive

2017 (Volume 8)

July (Issue 3)
Ensuring Business Continuity in a Time of Digital Disruption

insiderPROFILES

To stand out in today’s fast-moving marketplace, businesses need to be able to change and adapt at a higher speed than ever. The resulting pace of change can outrun traditional manual and automated testing, leaving enterprises with a difficult choice between risk and innovation. Effective regression testing delivers the confidence and security needed to maintain business continuity and deliver innovation. However, traditional approaches to regression testing can take weeks to run, and months or years to prepare. Learn about Testimony, a new solution from Basis Technologies that employs Robotic Test Automation (RTA) to dramatically increase scope, decrease cost, and reduce time needed for regression testing in SAP landscapes.

McLaren Races Ahead in the Cloud

insiderPROFILES

Like most industries, auto racing is increasingly defined by what kind of data a company can generate — and analyze. As an innovative, successful racing company with a storied history to honor, McLaren Group knew that it needed to find better ways to benefit from the massive amount of data it was generating — about 100 gigabytes each racing weekend. Discover how McLaren harnessed SAP HANA on SAP HANA Enterprise Cloud to get the information it needed to remain a champion.

Everything You Wanted to Know About ABAP Coding but Were Afraid to Ask

insiderPROFILES

With all the advances in the SAP space since the advent of SAP HANA, the many cloud-based offerings, and most recently SAP Leonardo, many wonder about the future of the ABAP programming language. During a recent SAPinsider Live Q&A, Faisal Altaf, SAP Technical Division Head at Al Yamamah Steel Industries Co., shared how even with technology like SAP Fiori as a front end, ABAP coding will always be used on the back end. Below is an abridged transcript of the SAPinsider Live Q&A conversation during which Faisal shared tips for designing queries, forms, and dashboards. The full transcript is available on SAPinsider Online at bit.ly/ABAPdevChat.

Automating Business Process Testing at Applied Materials

insiderPROFILES

When tasked with moving to a single SAP instance, Applied Materials, a semiconductor and display equipment leader, knew it needed a solution to deploy more projects faster with reduced manual effort. Discover how Applied Materials implemented Worksoft Certify test automation to cut test cycles nearly in half and replace thousands of manual tests while boosting quality and cost savings. Automation enabled new SAP functionality while accelerating migrations and upgrades, including eight system refreshes over a six-month period.

Protect Your SAP HANA Environment

insiderPROFILES

Cybersecurity is a topic that’s at the forefront of every business these days. Companies want to know how to keep their infrastructures secure — especially SAP customers, as they begin to move to new technologies like SAP HANA. During a recent SAPinsider Live Q&A, Jason Delaune, SAP Solution Lead at Hitachi, and José Betancourt, Senior Architect at SUSE, answered questions from attendees regarding encryption, security maintenance, patch updates, and more.

Below is an abridged transcript of the SAPinsider Live Q&A conversation where Jason and José discussed best practices for protecting SAP HANA infrastructures. The full transcript is available on SAPinsider Online at bit.ly/ProtectHANA.

Building Customer Success on a Global Platform

insiderPROFILES

As companies continue to transition to SAP HANA, many are shying away from on-premise deployments and instead opting to move to the cloud. These organizations, which often have a global presence and a distributed infrastructure, are looking for an SAP provider that has a global footprint and can offer consistency in architecture, service delivery, and support. United VARs – in partnership with Symmetry -- is a tight, trusted affiliation of more than 40 SAP channel partners from more than 80 countries that have come together to deliver a platform for digital transformation. Learn how United VARs helps support SAP customers in their transitions in this new digital era, regardless of size or location.

Maximize Your Move to SAP S/4HANA Finance

insiderPROFILES

As more and more customers are moving to SAP S/4HANA Finance, they have many questions about how to prepare for the transition and about how the company’s finance and closing processes will be affected. During a recent SAPinsider Live Q&A, Dr. Christoph Ernst, Global Solution Owner for Accounting and Financial Close Solutions at SAP, and Steve Stechschulte, Senior Solutions Consultant at BlackLine, answered questions from attendees regarding integration, analytics, automation, and more.

Below is an abridged transcript of the SAPinsider Live Q&A conversation where Christoph and Steve discussed what changes to expect with the move to SAP S/4HANA Finance and how BlackLine can help. The full transcript is available on SAPinsider Online at bit.ly/MaximizeYourMove.

CNH Industrial Cultivates Automated Account Reconciliation Landscape

insiderPROFILES

CNH Industrial, a global capital goods corporation specializing in the manufacture of agricultural and construction equipment, along with commercial vehicles and powertrain solutions, takes pride in designing and producing machines that “keep agriculture and industry growing.” But with more than 63,000 employees, 64 manufacturing plants, and 50 research and development centers, managing financial tasks is no easy feat. The company knew it had to increase visibility and consistency into account reconciliation processes, mitigate risks in financial closings, and ensure accuracy of overall financial statements in order to simplify and streamline its processes. Learn how CNH Industrial implemented offerings from SAP partner BlackLine to automate account reconciliations and account activity monitoring for more than 7,000 accounts in SAP ERP Financials and establish end-to-end visibility of financial processes.

Planning Tips Scales in Stepan Company’s Favor

insiderPROFILES

As a manufacturer of chemicals that must be created according to precise plans, Stepan Company understands the importance of robust planning. So when the organization underwent a financial transformation, it took a close look at how it could update its financial planning and analysis processes. Beforehand, financial planning was performed manually, with time-consuming processes and several disparate sources of data slowing the organization down. Learn how Stepan Company streamlined financial planning, cut down on manual processes, and made its planning personnel strategic business partners with SAP Business Planning and Consolidation.

Using Hyperconvergence to Simplify SAP Infrastructure

insiderPROFILES

As enterprise infrastructures become more complicated by mixtures of on-premise, cloud, and hybrid technologies, simplicity is becoming more important. An emerging need is for an enterprise cloud built on “hyperconverged” infrastructure, one in which a variety of technologies, including virtualized solutions, can be accessed from a single point. Find out how a simplified hyperconverged environment that includes virtualized SAP workloads can consolidate companies’ data center footprints and provide easier migrations and management and improved performance and availability.

Nature’s Way Reenergizes and Empowers Sales and Service to Better Serve Customers

insiderPROFILES

When Nature’s Way, a global multi-branded marketer, developer, and manufacturer of premium dietary supplements and homeopathics, realized that it had outgrown its homegrown customer relationship management application, it began the search for a solution befitting a best-in-class global consumer packaged goods company that would give field sales and customer service representatives access to the data they need. Hear how Nature’s Way implemented SAP Hybris Cloud for Customer and SAP Cloud Platform Integration service to give field sales mobile access to customer account information, generate automated requests to other departments, receive real-time status updates, and have visibility into mobile business intelligence reports.

Hillarys Blinds Opens Window into Real Time

insiderPROFILES

Hillarys ― a manufacturer and retailer of made-to-order window coverings based in Nottingham, England ― has been well ahead of the customization curve, providing its customers with personalized products and service for nearly 50 years. Business and customer needs have changed significantly, however, and Hillarys recognized it needed to adapt in order to innovate, capture opportunities for growth, and satisfy changing customer expectations. Learn how Hillarys modernized its infrastructure and improved performance, enhanced the customer experience, and enabled access to innovative technologies by upgrading to SAP Business Suite and moving to an SAP HANA database.

Value as a Service: Embracing the Coming Disruption

insiderPROFILES

As companies are shifting to a Value as a Service (VaaS) model, the focus becomes less on the delivery model and more on the value delivered. Effectively delivering VaaS requires a partnership between vendors and customers, one that is outcome-based, rather than a negotiated, transactional exchange of goods and services for money – and where both parties are empowered to support each other as well as hold each other accountable for achieving measurable, agreed-upon results. This model also requires a strong company culture that can support employees in making the necessary mind shift. Find out if your company is ready to deliver VaaS.

Automotive Component Company Nemak Drives Compliance Through Process Control Journey

insiderPROFILES

Nemak, a manufacturer of complex automobile components, needed to drive more efficiencies in its compliance processes. These processes were primarily based on manual tasks, information was communicated in self-reporting surveys or questionnaires, and data was stored in e-mails or spreadsheets. These factors led to both inefficiencies and inaccuracies that could significantly affect Nemak’s compliance standing. Discover how Nemak replaced these outdated compliance processes with automation by implementing SAP Process Control. 

Cooking Up Cost Savings with Order-to-Cash Automation

insiderPROFILES

With more than 6,000 customers on six continents, JBS USA sells a staggering amount of meat products all over the world. To improve how payments were collected from all of those sales, the business wanted to do away with manual financial processes and consistently — and in the process, lower its days sales outstanding (DSO) metric. To automate and streamline the order-to-cash process, specifically, JBS USA embarked on a project to implement SAP Cash Application and SAP Collections and Dispute Management. Discover how these solutions enabled JBS USA to decrease DSO metrics, obtain 85% zero-touch processing for electronic payments, and, over time, save $6.4 million. 

IDEXX Laboratories Tames Troublesome Reporting

insiderPROFILES

IDEXX Laboratories, an animal health diagnostics and veterinary software innovator, prides itself on the quick turnaround of diagnostic test results for its customers. Internally, the business planning team was not seeing the same fast results. With complex reports taking over 30 minutes to complete (or time out), IDEXX knew it was time to improve query runtimes, speed up reporting, and enhance overall performance of SAP Business Planning and Consolidation (SAP BPC). Read about how IDEXX migrated SAP BPC data from a non-SAP database to SAP HANA and upgraded the application to reduce reporting wait time from 20 minutes down to 10 seconds or less and increase adoption with single sign-on capabilities — all without downtime or disruption to the business.

Considerations for Disaster Recovery and Automated Failover Clusters for SAP HANA Infrastructures

insiderPROFILES

Data corruption, component failures, and power outages are just a few examples of major issues that IT departments must be prepared for at any given moment. In the event of system downtime, organizations must have a proper disaster recovery (DR) and high availability (HA) strategy in place to minimize the business impact. But how can organizations ensure failover and fallback procedures run smoothly? During a recent SAPinsider Live Q&A, Peter Schinagl, Technical Architect, and Markus Gürtler, Technical Alliance Manager SAP Global Alliance at SUSE, answered questions from attendees regarding DR and HA scenarios for SAP HANA infrastructure, automation solutions for failover, system replication, and more.

This is an abridged transcript of the SAPinsider Live Q&A conversation where Peter and Markus discussed best practices for DR and automated failover clusters for SAP HANA infrastructure. The full transcript is available on SAPinsider Online at bit.ly/HAandDRscenarios.

Eli Lilly and Company Continues Its Global Standardization and Automation Initiative with a Rollout of SAP Process Control

insiderPROFILES

Eli Lilly and Company, a manufacturer of human pharmaceuticals and animal health products for more than 140 years, knew it needed to change with the times. With locations around the globe, manual spreadsheets to track and monitor controls were no longer feasible. The company decided to implement a central repository to store data from a global control matrix and improve the management of those controls with automated monitoring. Hear how Lilly rolled out SAP Process Control, while simultaneously upgrading other SAP applications, to standardize the global execution of process controls and business rules, deliver faster and more accurate testing, decrease development efforts with business rule parameters, and reduce potential audit risks.

ConocoPhillips Drills Down into Access Control

insiderPROFILES

Photo courtesy of ConocoPhillips

ConocoPhillips, one of the world’s largest independent oil and gas exploration and production companies, relies on proper access control and segregation of duties (SoD) to manage its governance, risk, and compliance (GRC) requirements. As an SAP Access Control customer since 2009, ConocoPhillips understands the importance of regularly updating the application and taking advantage of new features to continually improve access control activities. After an upgrade, however, there is inevitably a period of acclimation in which the company must stabilize the environment. Hear how ConocoPhillips underwent a year-long stabilization project after implementing SAP Access Control 10.1 to gain more efficient access control, quicker and more accurate audits, easily accessible user interfaces, and higher trust in the system. 

American Outdoor Brands Takes Aim at a New Beginning

insiderPROFILES

American Outdoor Brands Corporation (AOBC) is experiencing the beginning of a new business direction. Originally the well-known firearms company Smith and Wesson, recent success has led AOBC to rapid acquisitions, expansion into new markets, and a rebranding that reflects its broadened focus. But in order to continue this growth, AOBC needed a new IT infrastructure to support it. And in order to maintain growth while limiting risk, the organization needed a new approach to access control management. Discover how AOBC met these challenges with an SAP ERP implementation complemented by the adoption of SAP Access Control. 

Duke University Men’s Basketball Enhances Digital Playbook

insiderPROFILES

SAP HANA powers statistical analysis for websites for the NBA and NHL — and now also runs a statistical algorithm that produces insights about Duke University’s men’s basketball team. The university developed #DukeMBBStats Insights on www.goduke.com to serve as the fans’ ultimate source for in-game comparisons and analysis to show how what they are watching compares with players and events from Duke’s entire history. Learn how Duke used SAP technology and collaboration across its athletics and IT departments to build the tool. 

Sloan Valve Opens Floodgate to Improved Customer Experience

insiderPROFILES

As producers of motion-sensing restroom appliances and other commercial plumbing products, Sloan Valve makes life more efficient for people who visit restrooms in restaurants, airports, and other public spaces. But its own sales processes needed an improvement in efficiency. Salespeople had been performing their work manually — relying on handwritten notecards to keep track of leads and calling the field office if customers had questions about their account. Sloan Valve wanted to avoid this excess effort and improve the visibility into lead conversions. Learn how the business gained efficiencies with SAP Hybris Cloud for Sales and SAP Hybris Cloud for Service. 

April (Issue 2)
The Rockport Group Walks Tall in the Cloud

insiderPROFILES

The Rockport Group has long been focused on helping its customers find the right fit – and when the business was sold and subsequently set up as an independent company, it needed to find a good fit for itself. The organization began looking for a way to stand up its own IT infrastructure without pulling its resources away from the primary focus of producing great shoes. To do so, it elected to simplify its ERP processes with SAP Fashion Management while investing in a cloud solution to host its SAP and non-SAP applications. Discover how The Rockport Group stood up its new infrastructure in IBM Cloud and instituted an IT organization focused primarily on business support. 

How Will the Major Changes to Lease Accounting Standards (ASC 842/IFRS 16) Affect SAP Customers?

insiderPROFILES

By 2019, every organization must change its lease accounting practices – the ASC 842/IFRS 16 regulations will require virtually all leases to be placed on the balance sheet. This change will have ripple effects throughout the organization, reaching beyond Accounting departments to impact stakeholders and investors. Therefore, businesses with any leases need to prepare for the changes this will entail. Read on to discover what those changes are and how you can best adapt to them.

Heidelberg University Hospital Partners with SAP to Improve the Health and Well-Being of Underprivileged Patients

insiderPROFILES

Every year, 500,000 women worldwide are newly diagnosed with cervical cancer.  To help prevent this disease, Heidelberg University Hospital developed a project using a biomarker that would help determine if a woman infected with HPV was at risk for developing cancer, enabling early, life-saving treatment for that woman. But reaching women in developing countries to screen them for cancer was a challenge. Learn how Heidelberg University Hospital, in conjunction with SAP’s Design and Co-Innovation Center, built a mobile app on SAP Cloud Platform that enabled the research group to test underprivileged women for cancer and, ultimately, save lives.  

SCHOTT KAISHA Bottles a Fresh Start

insiderPROFILES

SCHOTT KAISHA is a prolific provider of containers for the pharmaceutical industry, but as its business increased, the organization’s legacy system could not contain its growth. The company needed a systems upgrade if it was going to keep up with the pace of production. To do so, it partnered with Deloitte to undergo an SAP S/4HANA implementation. Learn how SCHOTT KAISHA navigated this implementation successfully and significantly streamlined its business processes. 

Clearing Open Items in SAP Systems: Best Practices for Reconciliation and Automation

insiderPROFILES

In many finance departments, open items can pile up in the system, slowing down operations with an overabundance of unmatched transactions. These open items need to be matched and cleared as quickly as possible, but for large organizations, that can be a time-consuming and inefficient task. During a recent SAPinsider Live Q&A, this issue was tackled by BlackLine’s Michael Gilmartin, Director of Solutions Consulting, and Stephen Wolfman, Director of Product Management. These experts fielded attendees’ questions on open-item management, automation for open-item clearing, and solutions for simplifying that process. Below is an abridged transcript of the conversation. The full transcript is available on SAPinsider Online at bit.ly/ClearingOpenItems.

Microbattery Powers Up a New Customer-Facing Storefront

insiderPROFILES

Online shopping has become the new normal – and it’s an important way for small businesses to make their products available to potential customers. But the technology supporting ecommerce is not always easy for a small business to run. This was something Microbattery knew well; its business depends on ecommerce, but the solution it employed to manage both the front and back office for its ecommerce initiative was lacking in the areas of visibility, reporting, and segregation of duties. Microbattery needed a new solution that separated the front office from the back office and gave the company more control over how it managed the customer experience. Learn how Microbattery obtained all this and more with its SAP Anywhere implementation.

Cintas Finds a Fresh Approach in the Cloud

insiderPROFILES

Learn how Cintas -- the facilities services and uniform company that services nearly one million customers throughout North America -- consolidated its segmented landscape onto SAP ERP in a private managed cloud and implemented SAP Hybris Commerce and SAP Hybris Cloud for Customer. See how the business unified its platforms for billing, service orders, and customer service and how this consolidated environment was a stepping stone for enhanced ecommerce, improved service options, and new mobility functionality.


Creating a Culture of Collaboration at Sargent & Lundy

insiderPROFILES

When power project services company Sargent & Lundy was faced with the need to empower new staff with the knowledge to succeed, business leaders recognized the immediate need for capturing expert knowledge from seasoned, in-house specialists before they reached retirement age. This institutional knowledge could – and should – be shared with their increasingly global workforce to enhance employee learning and extend cross-generational conversations to provide staff with the resources they need to succeed in the industry. Hear how Sargent & Lundy implemented SAP SuccessFactors Learning and SAP Jam to achieve more targeted employee training, distribute expert knowledge, and create a sense of community for on- and off-site workers.

How Thomas Cook Group Airlines Keeps Pace with Evolving Tourism Industry

insiderPROFILES

The digital economy is taking the travel and tourism industry to new destinations, and Thomas Cook Group Airlines knew it had to make the journey to digital business. As part of the airline provider’s digital business strategy, it strove for ways to automate, standardize, and streamline its processes. Previously, the airline’s IT landscape consisted of disparate solutions and non-standardized processes for handling tour operator and airport sales settlements. Learn how Thomas Cook Group Airlines sped up and streamlined these processes with the help of SAP HANA Enterprise Cloud.  

New England Biolabs Undergoes Technology Strategy Shift

insiderPROFILES

When New England Biolabs (NEB), a provider of materials for genetic research, started experiencing double-digit growth, it became apparent that manually tracking inventory in notebooks, spreadsheets, and home-grown applications would no longer support the demand of its customers. And, because of the nature of the industry, traceability of raw materials and product costing was of the utmost importance. NEB knew it needed to experiment with new technology for a better production planning process. Hear how NEB implemented SAP Business Suite powered by SAP HANA on a hosted cloud environment — followed by a full SAP S/4HANA implementation — and gained real-time visibility into inventory management, created efficient digital processes for procurement and production planning and execution, improved product costing, and enhanced customer service through accurate order fulfillment.

Reducing SAP Licensing Cost and Risk, Including Named Users, Packages, and Indirect Access

insiderPROFILES

License management for your enterprise software can be complex and, at times, expensive. It’s tempting to cut corners or allow indirect users to access the system. But doing so could open you up to liabilities and legal issues that can have a significant financial impact. Learn how you can efficiently and easily manage licenses for your SAP software, avoiding overpayments and reducing license management effort while still adhering to licensing rules.

Dalmia Bharat Group Mitigates Access Risks in Growing SAP Landscape

insiderPROFILES

Dalmia Bharat Group – whose businesses cover products ranging from cement to sugar – was growing at an impressive rate. The company expanded from $400 million to $2 billion in the course of a decade, much of this growth stemming from acquisitions of new manufacturing facilities. Such a rapid rate of acquisitions brought its own challenges, however, and Dalmia faced security and compliance challenges as it sought to rapidly onboard new users onto its IT systems. Learn how Dalmia discovered an approach to user access and role assignment that was flexible and robust enough to keep up with continued growth.

Take Asset Management Planning to the Next Level

insiderPROFILES

The requirements of ISO 55000 are growing increasingly important for organizations whose health depends on the health of their assets. They’re recognizing more and more that asset management is not just about keeping up with asset maintenance; rather, it’s about balancing cost, risk, and performance in order to tie asset strategy to the company’s overarching objectives. Discover how you can bring this advanced and strategic view of asset management to your organization.

The Kraft Heinz Company Unlocks Recipe for Strategic Business Insight

insiderPROFILES

When the merger between Kraft Foods and Heinz was finalized in July 2015, the resulting Kraft Heinz Company became the fifth-largest food and beverage company in the world — and the volumes of data that the newly merged company had to manage were as expansive as the organization itself. Learn how Kraft Heinz migrated its SAP Business Warehouse (SAP BW) instance from a third-party database to SAP BW powered by SAP HANA in order to improve performance by 98% while cutting its data footprint in half. And see how the supercharged environment is helping the analytics needs of the combined company by providing improved performance and self-service capabilities.

Sealed Air Packages an Improved Customer Experience

insiderPROFILES

As producers of packaging materials, Sealed Air – the inventors of Bubble Wrap – helps organizations deliver products to their customers. Recently, Sealed Air has been focusing much of its energy on delivering better service to its own customers, embarking on a project to realign its customer service processes to new demands. This change, driven by the desire to add value for the customer and put their needs first, needed a technology change to support it. Discover how SAP Hybris Commerce and SAP Hybris Cloud for Customer provided a foundation for optimized customer service and helped Sealed Air deliver greater value to their customers. 

How AdminaHealth Helps Companies Transition to and Manage Self-Funded Healthcare Plans with SAP Business All-in-One

insiderPROFILES

For many organizations, creating a self-funded healthcare plan for employees is an attractive option for managing or even reversing rising healthcare costs and insurance premiums. With these savings come new complexities, however, as many of the administrative tasks once held by the insurance companies now fall on the organization. Enter AdminaHealth – a company primed to help other organizations take those complexities out of the equation. Learn how AdminaHealth deployed SAP Business All-in-One to help its customers transition to a self-funded healthcare plan and opened lines of communication among all parties, generated automated reports for better visibility, lessened the administrative burden, and reduced healthcare costs for the companies and their employees.

SAP Customers of All Sizes Can Mine Digital Insights

insiderPROFILES

What if you could determine the ideal place and time to advertise to your customers that would have the greatest impact on your marketing efforts? In today’s digital economy, marketing campaigns can become even more targeted when leveraging SAP Digital Consumer Insight, SAP’s cloud-based platform that provides mobile data to track movement patterns of a specified group of consumers. Hear how the Chicago Zoological Society partnered up with Vistar Media to leverage SAP Digital Consumer Insight, used the solution to learn the habits of zoo-goers, and then used that data to better market events hosted by the Brookfield Zoo. 

Duke University Men’s Basketball Takes Digital Game to New Heights with SAP HANA

insiderPROFILES

Duke University’s men’s basketball team, the Blue Devils, has a lot of fans, and for good reason – it has the winningest coach in college basketball history and a long history of being home to the game’s all stars. With such a long and proud history, there are innumerable statistics available on the Blue Devils, and the team’s many fans are eager to know them all. Discover how Duke University Athletics developed a way to engage these passionate fans with an interactive statistics portal based on SAP HANA. 

January (Issue 1)
doTERRA Brings the Power of Nature to the World at a Rapid Pace

insiderPROFILES

Since its founding in 2008, doTERRA has grown exponentially, providing essential oils and other health products to millions of customers in more than 100 countries around the world. The company initially used third-party IT solutions for its day-to-day operations but, as it expanded, decided to build more scalable, internally-managed systems. Learn how doTERRA is using SAP solutions to reshape its IT operations in an ambitious transformation plan that includes SAP S/4HANA Enterprise Management, SAP Hybris solutions, and more.

Indivior Becomes Independent

insiderPROFILES

Indivior PLC, a specialty pharmaceutical company that manufactures products for the treatment of opioid dependence, is dedicated to helping patients transform their lives. Recently, the organization had to transform itself when it demerged with its parent company. Separated from the IT services of its parent, Indivior had to set up an entirely new IT platform. This global IT landscape had to be scalable, efficient, and standardized – and delivered within a strict timeline. Learn how Indivior PLC selected SAP S/4HANA Finance, SAP Business Suite powered by SAP HANA, and other SAP solutions, and not only established a comprehensive SAP landscape from scratch, but did so within its deadline, under budget, and without business disruption. 

Leverage Automation and Simplification for Better Journal Entry Transparency

insiderPROFILES

While digital transformation has been a revolutionizing force for many aspects of the organization, this isn’t always the case for the journal entry process. Routings and approvals are still often handled manually through emails, spreadsheets, and physical signatures, which can cause delays and a lack of transparency into financial close processes. And when it is time for an audit, the finance team must scramble to find all the missing pieces to the journal entry puzzle.

During a recent SAPinsider Online Q&A session, Dolphin’s Chief Strategy Officer Brian Shannon and Chief Technology Officer Vishal Awasthi answered live questions from attendees on the journal entry process, including best practices for achieving a single view across the enterprise, opportunities for simplification and automation, tips for efficient compliance and reporting, and how the Dolphin Journal Entry solution can help organizations achieve a faster, more secure financial close. The following is an abridged version of the questions answered by Brian and Vishal during the Q&A session. The full transcript is available on SAPinsider Online at bit.ly/DolphinQandA.

Great-West Financial Establishes Its Mobile Footprint

insiderPROFILES

In today’s fast-paced, digital world, employees are more likely to prefer the convenience of a smartphone app than the rigidity of an on-premise one. This was certainly true at Great-West Financial, a life insurance and retirement services provider that hundreds of thousands of customers rely on. Executives and managers could only access their invoice workflows via a desktop connected to the office’s system, which limited the ability to speed Accounts Payable (AP) processes. Learn how Great-West implemented the company’s first mobile app for invoice approval to bring greater speed, efficiency, and controls to its AP process.   

MIT Builds a Foundation for the Future

insiderPROFILES

Massachusetts Institute of Technology (MIT), a pioneer in education and technology, is no stranger to the SAP world. Having been an SAP customer since 1996, MIT observed the increasingly prominent trend of on-premise systems moving to the cloud to reduce datacenter footprints and free up resources for more value-added development. Coupled with the need for a more consistent user experience (UX), MIT made the decision to “lift and shift” its on-premise SAP ERP instance to a managed cloud environment. See how MIT leveraged SAP solutions to:

  • Achieve seamless integration with core SAP, custom-built, and software-as-a-service (SaaS) applications
  • Design a more consistent user experience with SAP Fiori
  • Provide ability to build custom functionality on top of core code
  • Create a foundation for a predictive analytics framework with real-time SAP data

PeroxyChem Starts a Cloud Reaction

insiderPROFILES

When PeroxyChem was divested from its parent company, it had only one year before it had to get off its parent company’s IT systems and stand up its own. This meant the opportunity to create a systems landscape poised for growth – if the newly divested business could meet all the challenges of building an IT department from scratch. Discover how PeroxyChem partnered with IBM Cloud to deploy an agile, cloud-based IT landscape on time and without business disruption.  

Don’t Let SAP Data Collection Slow Down Your Overall Time to Market

insiderPROFILES

As the demand for the next cutting-edge product grows, so does the pressure on the supply chain. Suddenly, companies find themselves going to market more often and with shorter life cycles, putting supply chain processes to the test. Keeping up with demand requires rapid and efficient data collection, but many companies still rely on slow, error-prone manual methods that can bog down the new product introduction (NPI) process. Get a look at trends in the supply chain, including the need for speed, flexibility, and automation.

Deploying SAP HANA in the Cloud

insiderPROFILES

Want the benefits of SAP HANA but don't have the resources to maintain the database on site? Then you're not alone: Many companies are considering deploying SAP HANA in the cloud to leverage real-time capabilities without expending resources to manage the system. Through Cisco Unified Computing System (UCS), SAP customers have the benefit of an integrated infrastructure that brings networking, storage, and computing into a single console, providing greater visibility into their systems. See why and how customers are deploying SAP HANA in the cloud and learn about:

  • Success stories from SAP customers running on Cisco UCS to achieve maximum efficiency
  • Service profiles that standardize configuration for a one-click provisioning process
  • How IT can be a strategic adviser to the business, rather than a cost center

ATB Financial Banks on Team Members

insiderPROFILES

ATB Financial, a financial services organization in Alberta, Canada, prides itself on being an excellent place to work. Its legacy HR system, however, did not provide the agility, efficiency, or self-service functionality necessary for maintaining this goal. With limited transparency for administrators and minimal ownership for employees, the old system needed an update. Discover how ATB Financial selected a suite of SAP SuccessFactors solutions to replace its legacy system, enabling it to achieve greater transparency, increase the ease of employee self-service, and provide optimal support for its employees.  

Streamline and Automate SAP ERP Financials Processes with Financial Close Management Software

insiderPROFILES

A big area of concern for SAP customers in finance — where questions commonly arise — centers on managing financial and accounting processes in SAP ERP systems. Automating a company’s account reconciliation, closing, and other financial processes can greatly simplify tasks and save employees valuable time and energy. During a recent SAPinsider Online Q&A, BlackLine’s Director of Finance Transformation Susan Parcells, and Michael Gilmartin, Director of Solutions Consulting, at BlackLine, answered questions and provided tips and best practices on automating and streamlining financial processes. 

The following is an abridged version of some of the questions fielded. The full transcript is available at SAPinsider Online at bit.ly/StreamlineWithBlackLine.

How Tate & Lyle "Makes Food Extraordinary" with Improved Finance Functions

insiderPROFILES

Tate & Lyle, a global provider of specialty food ingredients and solutions, relied heavily on manual, spreadsheet-based processes to manage its account reconciliations. With locations in the Americas, Europe, the Middle East, and Africa, regional reconciliations were an unwieldy exercise that often tied up the finance team in administrative tasks like hunting down missing signatures or thumbing through files for documentation. The company knew it needed greater visibility throughout the organization and that automation was the key. To achieve this, Tate & Lyle consolidated its regional SAP systems and implemented the Account Reconciliations and Task Management applications by BlackLine. Hear details on how the company:

  • Eliminated manual processes, spreadsheets, and paper-based storage for account reconciliations
  • Enhanced visibility and oversight of month-end close processes
  • Enabled the finance department to focus on value-added activities 

Whirlpool Corporation Achieves Ultra Clean Business Processes with Automation Software

insiderPROFILES

For over a century, Whirlpool Corporation has been manufacturing home appliances. The organization has built up an abundance of different brands and offerings over the years and, in doing so, has also acquired an abundance of data – so much so that the needs for processes for inputting, extracting, and maintaining that data quickly grew. Learn how Whirlpool implemented Process Runner by Innowera in its SAP environment to dramatically decrease process effort hours, increase data accuracy, and bring greater efficiency to the organization.

A Next-Generation Finance Platform at Carter’s

insiderPROFILES

Carter’s, Inc., whose business includes the well-known OshKosh B’gosh brand, is the leading brand of clothing items for children in the US. With merchandise sold in more than 1,000 company-owned stores, as well as in most large retail department stores and online, Carter’s has hundreds of thousands of transactions touching its financial systems every day ― a network of systems with manual, paper-based processes that could no longer keep pace with growth and an increasingly digital economy. Learn how Carter’s modernized its financial processes with SAP S/4HANA Finance and adopted best practices to improve efficiency and gain greater visibility into its financial operations.

Dell and the Agile Data Mart

insiderPROFILES

Businesses of all sizes are feeling pressure from the ever-increasing data volumes they’re expected to handle. The growth in data often leads to “analysis paralysis” – the inability for organizations to determine just what data to trust or how to act on it. This was a prominent challenge at Dell, where reporting teams spent an inordinate amount of time moving data around instead of truly using it. Learn how Dell invested in SAP HANA to solve this problem and, in the process, developed a solution for midsize companies to do the same. 

Simplified Travel and Expense Management Takes Flight at Bentley Systems

insiderPROFILES

Bentley Systems, a provider of infrastructure technology and software, has a global business presence – and its employees can often be found scattered around the globe, too. Roughly 20% of the company’s workforce is routinely sent to client sites worldwide. This frequent travel requires a simple and efficient travel management system, preferably one that can meet the demands of a modern employee by offering features like self-service booking, electronic receipt capture, and mobile capabilities. Discover how Bentley Systems met the needs of its on-the-go workforce by integrating Concur with its existing SAP landscape.  

Talent Acquisition Heats Up at A.O. Smith

insiderPROFILES

In competitive job markets, companies get one chance to make a good first impression on potential candidates or risk losing talent to rival organizations. The first point of contact for many job seekers is often the recruiting website, but if it proves to be a negative experience it could deter candidates. Like many organizations, global water technology company A. O. Smith knew its recruiting activities needed to evolve with the digital economy and provide a seamless and hassle-free application process to attract the top talent. Hear how with SAP SuccessFactors solutions A. O. Smith was able to:

  • Streamline 12 job-posting websites to one central recruiting site
  • Improve the candidate experience by significantly reducing the time and effort for submitting an application
  • Create a talent pool database to match existing candidates to new openings

Merck Focuses on Data-Driven Platform Strategy

insiderPROFILES

Merck & Co., one of the world’s largest healthcare companies, has seen its data explode since it first implemented SAP Business Warehouse (SAP BW) on a third-party database that started to struggle as Merck’s massive data volumes hit the 15TB mark. To enable deep analytics insights and real-time access to all its growing data, Merck needed to upgrade its SAP BW instance. Learn how the organization migrated to SAP BW powered by SAP HANA, leveraging in-memory technology and obtaining fast, accurate, and predictive analytics for its business.

2016 (Volume 7)

TechEd (Issue 3)
Why SAP Store Represents a Brave New World for Enterprise Software Platforms

insiderPROFILES

With the introduction of SAP Store, SAP has prominently set itself at the forefront of the new digital store model for enterprise software applications. Customers can easily purchase software and services from the store without fear of integration issues and without the need of a massive contract. Learn how this new venture is expected to revamp the SAP sales model inside and out and help entice developers to create new and innovative applications. 

Digitization and the Intelligent Enterprise

insiderPROFILES

Tanja Rueckert was named SAP Executive Vice President, Line of Business Digital Assets and IoT in April 2016, with end-to-end responsibility for products and innovation for SAP digital assets and IoT solutions in the areas of manufacturing, supply chain manufacturing, asset management, IoT, and Industry 4.0. With SAP since 1997, Rueckert’s present focus is helping customers accelerate their digital transformations. In this in-depth Q&A, Rueckert discusses her new role and shares trends in the IoT space and what organizations need to do to prepare for connected assets in the enterprise.

National Grid Transmits Procurement to the Cloud with SAP Ariba Solutions

insiderPROFILES

In keeping with its commitment to efficiency, National Grid needed to simplify its procurement process for its customers and internal users. After a move to SAP ERP and SAP Supplier Relationship Management (SAP SRM), the business decided a move to the cloud would improve its system scalability as well as the supplier experience. Learn how the gas and electric company worked collaboratively and proficiently to address its setbacks and propel the company into a new mindset for achieving business and IT efficiency with SAP Ariba solutions.

Demystifying SAP HANA Cloud Platform

insiderPROFILES

SAP HANA promises to revolutionize enterprise IT, and for many organizations, SAP HANA Cloud Platform is an ideal way to realize this promise. This platform-as-a-service (PaaS) solution enables organizations to agilely build and integrate applications, rapidly innovate, and develop a successful strategy for digital transformations. Discover six real-world examples of how organizations are already leveraging SAP HANA Cloud Platform to power their digital transformation – and learn how you can do the same.    

Celanese Finds a Perfect Fit in the IBM Cloud

insiderPROFILES

With 40 SAP systems, 213 interfaces, and 30TB of data across development, test, and production environments, Celanese — a specialty materials company based in Texas — knew it needed a way to decrease its annual SAP operational costs. By partnering with IBM and leveraging IBM Cloud Managed Services for SAP, the company was able to migrate its SAP data center and transition away from a capital expense model. Learn how Celanese reduced operational costs by over 50%, increased flexibility for delivery of the SAP platform and operations, and improved service levels for its managed infrastructure.

Total Retail: Reshaping Your Operating Model to Respond to the Needs of Connected Consumers

insiderPROFILES

In the retail industry, it is important to be agile enough to meet the ever-changing demands of your customers or risk losing them to your competitors. With the rise of the digital age and the 24/7 demands of consumers, companies must completely renovate their operating models to keep up with the pack. Read this article and learn the four critical drivers behind today’s retail industry, ways to optimize your value chain, the operating model of the future, and how to create a “Total Retail” experience for your customers.

How Freudenberg IT Meets Hosting Needs for Growing SAP HANA Customer Base

insiderPROFILES

Freudenberg IT (FIT), one of the world’s largest IT services and cloud providers for SAP applications, is no stranger to the world of SAP software. With its diverse customer base rapidly moving to SAP HANA, FIT realized it needed to evolve with the technological improvements to keep up with customer demand. This led the company to adopt Lenovo Solution for SAP HANA, which earned the company 25% savings on total cost of ownership, a significant decrease in the overall data center footprint, and the flexibility needed to easily scale-out systems for its customers. Learn how this customer-focused company teamed up with Lenovo to cut costs and pass those savings on to its customers.

Capture the Unlimited Potential of SAP HANA in Non-SAP Environments

insiderPROFILES

Today’s economy demands data-driven business, the kind that can respond to customer needs quickly and accurately. And for many organizations, this data-driven approach is powered by the agility inherent in the SAP HANA database. Many companies have not yet taken advantage of all SAP HANA has to offer, however, in part because they believe that SAP HANA is only useful when used in conjunction with SAPs application. Fortunately, this is not necessarily the case. Learn how SAP HANA can bring the benefits of digital business to any IT environment, regardless of how much SAP technology is already present. 

Dolby Delivers Emotionally Charged Experiences with Next-Generation SAP HANA Database

insiderPROFILES

Dolby Laboratories, a leader in audio, video, and voice technology, has always been on the technological cutting-edge. But when it came to internal business intelligence (BI) solutions, Dolby had room for improvement. Lengthy delays, data redundancy, and lack of agility hampered the company from deriving insights as fast as it wanted. Learn about Dolby’s journey to real-time, easy-to-use BI via SAP Business Warehouse 7.5 powered by SAP HANA. Discover how Dolby is leveraging the SAP HANA platform to transform its BI environment for dramatically faster performance, broader adoption, and immediate answers to the most pressing business questions.  

Automated Account Reconciliations Take Root at Scotts Miracle-Gro

insiderPROFILES

Scotts Miracle-Gro, a household name for lawn and garden products, took a hard look at how to best improve its account reconciliation process. Exceptions, discrepancies, and manual, spreadsheet-based processes were cropping up across its SAP landscape, making reconciliation difficult and time consuming for preparers, approvers, and internal auditors alike. It was time for the company to weed out inefficiencies and plant best practices to revive its account reconciliation process. Find out how Scotts Miracle-Gro automated account reconciliation, certification, and monitoring of account activity while providing end-to-end visibility throughout the company.

Lannett Company, Inc. Prescribes Automated Business Process Testing

insiderPROFILES

Lannett Company, Inc. is a growing pharmaceutical firm – in fact, Fortune named Lannett Company, Inc. the fastest-growing company of 2015. This rapid growth made the company’s manual-based testing processes untenable. With its new acquisitions and intricate business processes, Lannett could no longer afford the time and resources needed to perform regression testing the old-fashioned way. Learn how Lannett used Worksoft Certify to automate 90% of its SAP business process testing, reduce production defects by 60%, and achieve a 40% reduction in testing time per project - freeing up resources for greater innovation in the growing company.

Sabre’s Voyage to Becoming a Real-Time Enterprise

insiderPROFILES

Since its founding in 1960, Sabre has brought new technologies and B2B travel together to provide customers with innovative travel solutions and resources. So as its customers grew to favor digital technologies – such as software-as-a-service (SaaS) applications and cloud offerings – Sabre recognized that it needed advance its own capabilities. To continue with its tradition of embracing innovation, the company chose to adopt SAP S/4HANA Finance as well as a suite of SaaS applications from SAP, all of which was hosted on a private, managed cloud. Learn how Sabre was able to harness this combination of technologies to simplify its org hierarchy, more quickly bring products to market, and consistently deliver innovation to its customers. 

Broad Green Pictures Produces Oscar-Worthy Financials with SAP S/4HANA

insiderPROFILES

Before a movie can dazzle audiences, a lot needs to happen behind the scenes – especially when it comes to financing the creation and distribution of a feature film. This was a truth that the fast-growing independent movie studio Broad Green Pictures knew all too well. The studio started with basic accounting software, but as it grew at exponential rates, it quickly realized the need for a more robust financial solution. Read on to discover how Broad Green Pictures implemented SAP S/4HANA Finance in a hosted private cloud environment to ensure greater visibility and efficiency when managing budgets for its feature films. 

Inside a Multi-Phased SAP Digitization Journey

insiderPROFILES

In 2006, the European Union passed a new regulation that heralded dramatic changes for Varian Medical Systems, a producer of medical devices for oncology, imaging, and proton therapy. Under the Restriction of Hazardous Substances (RoHS) directive, Varian had to reengineer many of its products in order to make their chemical compositions environmentally compliant. This was a big task, and Varian needed a solution that could aid them along every step of the way, from efficient reengineering to transparent manufacturing. Learn how Varian adopted SAP Product Lifecycle Management (PLM) to meet complex compliance requirements and, in the process, streamline and improve its engineering and production departments.

Topco Delivers on Transformation Initiative

insiderPROFILES

The last time you went to the market, there’s a good chance you purchased something distributed by Topco Associates – a cooperative that serves member grocery stores, wholesalers, and food service companies throughout the United States and other parts of North America. For Topco, success depends on optimized customer service. That’s why the organization decided to revamp its technology platform to provide its customers with more agile pricing and increased order visibility. Discover how Topco transitioned to using a wide range of SAP solutions that enabled the cooperative to increase efficiencies, drive savings, and – most importantly – keep its customers returning.

April (Issue 2)
Think Outside the Traditional SAP Box

insiderPROFILES

Analyst Joshua Greenbaum examines customer adoption and use of newer technologies, such as SAP HANA Cloud Platform and SAP S/4HANA, against sometimes unreasonable Wall Street expectations and how use of these technologies in new markets (such as sports and medicine) can ameliorate those expectations by providing quantifiable success stories and newfound visibility.

VSP Global Realizes Its Vision for High-Speed Business Process Testing

insiderPROFILES

VSP Global, a leader in the eye care, eyewear, and lens technology industries, clearly saw that its manual testing practices were too slow, costly, and unable to keep up with the pace of change. The company set its gaze on more efficient, automated business process testing to save time and minimize the risk of errors. Discover how VSP Global locks-in quality business execution with Worksoft software for daily, lights-out business process testing.

The Power of Real-Time Decision Making with SAP S/4HANA Finance

insiderPROFILES

Cliff Eng, Partner at PwC, and Birgit Starmanns, Senior Director of Product Marketing for SAP S/4HANA and SAP Fiori at SAP, discuss how SAP S/4HANA Finance addresses today’s most pressing business challenges, touching on compliance, analytics, planning, and the need to become more strategic.

Keeping Goods Moving at Interroll

insiderPROFILES

Interroll Worldwide Group, a global core product provider, recently looked to SAP HANA Enterprise Cloud to replace its legacy data center, increase the reliability and availability of its system, and set the company up for future business intelligence projects. Discover how this global manufacturer had its SAP HANA Enterprise Cloud implementation live in six months and how this successful, swift migration has generated quick results, including an early return on investment.

Glazer's Distributors Celebrates Enterprise Business Intelligence

insiderPROFILES

Wholesale alcohol distributor Glazer’s Distributors makes roughly 250,000 monthly deliveries of malt beverages, wines, and spirits to customers in 15 US States, the US Virgin Islands, and Canada. Entering its second century of doing business, Glazer’s mapped out a vision for a future-state IT infrastructure with a focus on supporting an influx of data, advanced reporting capabilities, and transitioning to a real-time enterprise. Discover how Glazer’s took this step by implementing SAP BusinessObjects Business Intelligence (BI) 4.0 solutions with SAP HANA as a sidecar appliance to achieve real-time operational reporting, real-time month-end sales analytics, and a single source of BI truth.

Foodstuffs Turns the Art of Grocery into a Science

insiderPROFILES

Find out how Foodstuffs North Island is turning the art of grocery retailing into a science in a post-merger landscape with an SAP reimplementation and working with BackOffice Associates on a national data alignment project. See how the business is bringing science to how it manages its stock for its retail, wholesale, and liquor brands. Learn how the SAP software and aligned data are improving data visibility, inventory management, reporting, and decision making; enhancing customer satisfaction, promotion planning, and invoice reconciliation; and leading to better customer relationship management activities, such as customer loyalty programs and online shopping.

Colombian Chocolate Manufacturer Gets a Sweet Deal with SAP HANA and SAP BusinessObjects BI Solutions

insiderPROFILES

Colombian chocolate manufacturer Casa Luker began to grow into international markets and thus required an updated SAP ERP system to ensure the company could meet compliance standards and modernize its business practices with access to real-time data. Discover how the company implemented SAP HANA along with SAP HANA studio and SAP BusinessObjects Business Intelligence (BI) solutions to significantly decrease critical report generation, improve quality management, and gain new insight into production processes.

How SAP Helps Small and Growing Companies to "Run Live" to Innovate, Transform, and Simplify

insiderPROFILES

Hernán Marino, SVP and Global Head, Partner & SME Marketing and Communications, and COO Global Marketing at SAP, discusses the creation and growth of the small to medium-sized (SME) enterprise and how this growing contingent helps to fuel the global economy. By introducing three case studies  — David Leadbetter Golf, Edesia Nutrititon, and GRAY Gallery — Marino highlights SAP’s commitment to providing “simple solutions for growing companies” and shows how SMEs are parlaying SAP’s strategy in this market to drive innovation.

David Leadbetter Golf Scores a Hole in One with SAP Business One

insiderPROFILES

Among golf enthusiasts, David Leadbetter Golf is a household name in golf instruction, including personal lessons, product design, and training goods and services. This article explores how the growing company transitioned from relying on spreadsheet-based manual processes to SAP Business One in the cloud in order to achieve a 15% increase in revenue, 10% decrease in operational costs, and optimized stock levels with a 17% reduction in inventory.

Edesia Expands Its Reach with SAP Business One

insiderPROFILES

Edesia Nutrition, a small nonprofit committed to treating and preventing global childhood malnutrition, manufactures ready-to-use food products that do not require water or refrigeration. Read this article to learn about Edesia’s journey to simplify its business processes with SAP Business One. The cloud solution for small and medium-size (SME) organizations gave Edesia the ability to trace raw materials from start to finish and enhanced visibility into its entire production process, which ultimately will allow it to provide more lifesaving foods to more children in need.

GRAY Gallery Runs Live with SAP Anywhere

insiderPROFILES

GRAY Gallery customers expect personalized attention and immediacy whether they visit the brick-and-mortar gallery in Hollywood, California, or shop for high-end art, jewelry, and craft products online. This article takes you inside the doors of the renowned gallery, looking at how with SAP Anywhere it can closely mirror the physical shopping experience with a virtual model by integrating its customer relationship management (CRM), real-time inventory, point-of-sale, and website functionality into one simple-to-manage cloud application.

New York Life Plans Bright Future for Finance

insiderPROFILES

New York Life Insurance Company, one of the largest life insurers in the world, is responding to the dramatic changes sweeping through the business world by accelerating its evolution into a more agile enterprise. In particular, the organization is speeding up analytics for real-time insight and improving process efficiencies around data access and management. Discover how New York Life implemented SAP S/4HANA Finance in a managed SAP HANA Enterprise Cloud environment to enable instant financial insights, faster processes, and more strategic use of its financial data.

Simplify Your SAP Landscape and Reduce Costs with a Modern Content Management System

insiderPROFILES

CEO and President, Dr. Werner Hopf, and Chief Technology Officer, Vishal Awasthi, from Dolphin participated in an online Q&A on the SAPinsider website to answer questions about the benefits of a service-based approach to content management. This abridged version captures some of the key considerations for moving to a modern content management system, including tips on moving to a service-based approach, migration best practices, and risk mitigation.

Swiss Re Transforms Its Reinsurance Finance Division with SAP S/4HANA Finance

insiderPROFILES

The global 2008 financial crisis presented a multitude of challenges for companies in the insurance industry, including higher pressure on margins and strict regulatory reporting requirements. Swiss Re, a global provider of leading wholesale resinsurance and insurance, was not immune to these challenges. To help overcome these hurdles, Swiss Re undertook a multi-year finance transformation journey called the ATLAS Project. Read how Swiss Re’s Reinsurance Finance division uses SAP S/4HANA Finance as the centerpiece of a transformation defined by simplification, integration, and automation of finance processes, and reach its target of a five-day close.

The Evolution of HR

insiderPROFILES

Danielle Larocca, renowned independent consultant and contributor to HR Expert, discusses the state of HR today and how it has evolved in this comprehensive Q&A with insiderPROFILES. Larocca details the many changes that have arisen once organizations began to understand employees as assets, including a transition to talent-based technology in addition to traditional processes such as time and payroll.

January (Issue 1)
Sappi Limited Gains Real-Time Visibility into Production Costs with SAP MII

insiderPROFILES

Sappi Limited has grown to become a leading global producer and supplier of dissolving wood pulp, paper pulp, and paper products — with an expanded system landscape to match. Its Southern Africa division recognized an opportunity to improve efficiency by consolidating the data spread across its multiple manufacturing systems. Learn how Sappi Southern Africa used SAP Manufacturing Integration and Intelligence to gain increased visibility into its production costs by integrating its manufacturing data.

Prepare for a Wave of Perpetual Disruption

insiderPROFILES

To stay afloat, companies must brace themselves for continuous waves of disruption as competitors seek to digitally transform their businesses with the latest and greatest software. Business leaders in the know, however, realize that true transformation starts from within by changing the habits of employees and customers alike. Hear how adopting a go-slow, people-centric approach can ease people into a new way of thinking — such as purchasing online rather than in a brick-and-mortar storefront — and how holding workshops with business and IT can foster productive discussions on the future of the organization as a whole.

Production at Mirgor Reaches an Optimal Temperature with SAP HANA Enterprise Cloud

insiderPROFILES

Mirgor, an Argentinian manufacturing company, was in need of new system to replace its legacy ERP environment to establish stronger production communication and tracking. Explore what factors led Mirgor to select SAP HANA Enterprise Cloud, and learn how the company implemented this project across its entire business.

How to Improve Financial Performance with Real-Time Insights and Predictive Capabilities

insiderPROFILES

With an economy on the upswing and companies in growth mode, finance is becoming an engine to drive that growth by unlocking capital to fund key business initiatives. To reflect the changing role of the Office of the CFO, finance teams are recalibrating their processes and setting new goals to accelerate the cash-to-cash cycle and optimize business performance. Examine best practices and case studies in leveraging business technology for growth.

Tips for Navigating an Evolving GRC Landscape

insiderPROFILES

Learn tips for staying on top of changing governance, risk, and compliance (GRC) environments from a member of the influence council that helped SAP to develop the very first SAP solution for GRC. An auditor and accountant by trade, Steve Biskie, Managing Director of High Water Advisors, has been there since the beginning and shares his expertise about new threats on the horizon and how SAP solutions are meeting some of the new GRC challenges.


Skullcandy Rocks the Cloud

insiderPROFILES

With demand quickly exceeding the distribution model, headphone manufacturer Skullcandy synced up with SAP to better manage explosive growth in the niche market of lifestyle and performance. By implementing SAP Business ByDesign, Skullcandy replaced its manual spreadsheet-based system with a fully automated process to efficiently manage orders from purchase through delivery. Hear how SAP Business ByDesign also supported Skullcandy through global expansion, a strategic acquisition, and integration of third-party logistics providers and electronic data interchange (EDI) vendors to reach a larger customer base.

Under Armour Gears Up for an Automated Financial Close

insiderPROFILES

As a global company tracking unprecedented growth, Under Armour needed to leave behind its manual approach to account reconciliations and journal entries. The company sought a web-based platform that would make the process more efficient and minimize risk. Delve into how software from BlackLine automated Under Armour’s financial processes and allowed employees to step away from administrative tasks and focus more on value-add ones.

Take the Complexity and Risk Out of Intercompany Transactions

insiderPROFILES

Companies that operate multiple ERP systems and have international operations continue to be challenged with monitoring cross-entity and intercompany transactions. The risks of waiting to see discrepancies in intercompany billing until month-end close are substantial, ranging from inventory write-offs, top-side adjustments, wasted resources, and financial integrity risk, to major financial exposure. Discover how to simplify these intercompany transactions and gain better control, visibility, and security around these processes from BlackLine experts in this excerpt from a recent SAPinsiderOnline Q&A.

A Successful SAP Migration to the Cloud Starts with Understanding IaaS

insiderPROFILES

The path to the cloud can be complex. Cloud infrastructures aren’t necessarily enablement ready, therefore successful companies have a strong understanding of how infrastructure-as-a-service (IaaS) works. Delve into the questions and answers exchanged between cloud and virtualization expert Ettienne Wilson of Big Concepts and SAPinsider readers during a recent live Q&A session. Wilson answered questions on adaptive enablement, the financial benefits of moving SAP solutions to the cloud, and how to manage customizations for an effective migration.

Keurig Green Mountain Brews Up Data Governance

insiderPROFILES

Quench your thirst for an interesting data governance project by reading about Keurig Green Mountain’s new master data management (MDM) organization. As it migrated to SAP ERP after outgrowing a legacy ERP system, Keurig Green Mountain wanted to ensure a solid foundation of business process discipline to allow for continued growth and expansion. With the MDM organization overseeing data governance, the company was able to document rules and develop standards to ensure data quality and adherence to global standards.

Farouk Systems Achieves Tangle-Free Spreadsheet-Based Reporting

insiderPROFILES

Farouk Systems, a global high-end hair care manufacturing company based in the United States, replaced its homegrown, legacy systems with a full SAP ERP environment and simultaneously capitalized on the opportunity to upgrade its financial and operational reporting processes. Learn how Global Software’s Spreadsheet Server tool was deployed and discover the many ways Farouk Systems has benefited from the ability to pull together and analyze reports quickly and effortlessly.

Build Value-Added Extensible HR Capabilities with SAP HANA Cloud Platform

insiderPROFILES

Many SAP ERP Human Capital Management (SAP ERP HCM) customers are exploring transitioning HR processes to the cloud with applications from SuccessFactors, an SAP company, to simplify their HR landscapes with standard, modern, best-practice solutions. The challenge, however, is to strike the right balance between standardized processes while still maintaining unique differentiating processes that attract top talent. Learn how SAP HANA Cloud Platform solves this challenge as a platform-as-a-service for companies to build, extend, and run unique processes on top of SAP SuccessFactors applications.


Generations-Old Company with a Modern Twist on Sales

insiderPROFILES

The local sales team at global bitters and rum manufacturer, Angostura Limited, wanted to spend less time on the manual, paper-based process for fulfilling orders out in the field and on the road – writing out orders and traveling back and forth to the office – and more time actually selling products. Angostura wanted to supply its local sales representatives with a mobile application that would streamline processes, eliminate order inaccuracies, and provide the team with updated, real-time inventory information. Learn how this custom application fit their specific needs and find out how Angostura’s sales team and its bottom line has benefited from a complete suite of mobile applications in the field.

2015 (Volume 6)

October (Issue 4)
Foster a Truly Engaged Workforce with a Clear Vision and Strategy

insiderPROFILES

Studies have shown that millennials will make up 50% of the workforce in the next five years. HR departments will need to cater their recruitment and retention strategies to adapt to this demographic. Characterized by a strong desire to feel fulfilled in their roles within the company, millennials require a strong employee engagement program in order to feel invested in their careers. With the guidance of partners like PwC, organizations can learn how to best leverage their SAP solutions to properly measure the engagement of their workforce and retain this new generation of tech savvy users.

SuccessFactors is a Giant Step Closer to Fulfilling Its Cloud Dream

insiderPROFILES

SAP’s cloud aspirations may still be in the early stages, but it has taken great strides toward achieving its cloud dream with the acquisition of SuccessFactors in 2012. With the cloud market experiencing rapid growth and customers leaning more on professional services, SAP will need to prove that their products can support a unified strategy across the entire business to set them apart from competitors who focus solely on HR in the cloud. Moving forward, SAP will need to continue walking the line between decisions that are good for the business and good for the customer in order to maintain its status as a leader in this space.

This is Not Your Grandfather's Utility

insiderPROFILES

Due to a hiring surge about 30 years ago, companies in the utility industry are preparing for turnover as many of their employees approach retirement age. Snohomish County Public Utility District (Snohomish PUD), which serves electric and water customers in Washington, turned to SAP SuccessFactors solutions to modernize its HR processes, attract tech-savvy new hires, and automate tedious manual work. Self-service capabilities were also delivered to empower employees and free up the HR department to focus on strategic planning. The company used a wave approach to ensure employee adoption and gradually familiarize its employees with the new technology. With its employee data recorded in SuccessFactors, Snohomish PUD has reaped the benefits of a centralized repository of employee information, including increased transparency and improved reporting.   

A Clear Path to Innovation with Platform as a Service

insiderPROFILES

Companies are turning to the cloud to drive innovation and to transform the business in today’s data-driven, digital, and service-oriented economy. SAP is doing its part to lead this transition by adopting a cloud-first model in its support of customers. This article takes a closer look at how the SAP cloud portfolio is making this happen, with a special focus on SAP HANA Cloud Platform, SAP’s platform-as-a-service (PaaS) offering that enables customers and developers to build, extend, and run applications on SAP HANA in the cloud.

ConAgra Foods Fine-Tunes Recipe for Enhanced HR

insiderPROFILES

With 30,000 employees, ConAgra Foods needed to evolve beyond file cabinets and into the cloud to keeptrack of crucial HR documentation. ConAgra Foods paired with PwC to implement SAP SuccessFactors solutions to integrate their fragmented HR landscape. Hear how the company kicked off its “My Recipe” project to streamline the HR system, reevaluate existing HR processes, and leverage the extensive experience of PwC to cook up a true recipe for HR success.

See how ConAgra Foods:

  • Reduced or eliminated manual files and reporting
  • Improved ESS and MSS capabilities
  • Decommissioned eight legacy HR systems

Precision Planning at United Surgical Partners International

insiderPROFILES

In the healthcare industry, massive amounts of data are collected to better serve clients and it can be challenging to create comprehensive reports on that data across multiple BI installations. Hear how United Surgical Partners International (USPI) leveraged SAP BusinessObjects Business Intelligence (BI) 4.1 solutions and a third-party application to consolidate data, push it to the users, and enable self-service capabilities — all under budget and within half of the projected timeline.

Stay Ahead of the Curve

insiderPROFILES

Don Sobczak, a Principal in KPMG’s Advisory Services practice, looks at the ramifications of the new revenue recognition standards that will begin to take effect in January, 2016. The article outlines the steps needed to ensure compliance, beginning with a prompt completion of a revenue recognition assessment that examines all revenue-related processes and IT services, including any that are impacted by revenue calculations and recognition.

Visualize a Career in BI

insiderPROFILES

As technology continues to evolve, so do the careers of prominent figures in the BI space. Mico Yuk, CEO of BI Brainz, co-founder of the Analytics on Fire Community and Podcast, and author of Data Visualization for Dummies has artfully adapted to the times, transforming herself as needed to stay competitive in the BI market. See how Yuk discovered her passion for data visualization, turned a website into a successful consulting company, and continues to stay up-to-date on emerging trends in the field.

Steelcase Designs Form-Fitting Talent Management

insiderPROFILES

To better manage its growing global workforce, office furniture company Steelcase Inc., upgraded to SAP ERP HCM 6.0 to take advantage of enhanced talent management functionality. The company is also implementing SAP SuccessFactors Performance & Goals to create a hybrid cloud model that will improve the manufacturer’s employee management processes and streamline workforce planning and data collection.

July (Issue 3)
SAPPHIRE’s Hidden Gem: The Boardroom of the Future

insiderPROFILES

The recent advancements in cloud computing and Internet of Things technologies, coupled with the increasing pace of business and the constant need to innovate, has emphasized the need for improved real-time analytical tools at the board level. It’s no longer enough for data scientists and engineers to maintain control over vital business data. Get an explanation of the concept behind a new SAP offering, Boardroom of the Future, and how this platform is poised to help advance decision making.

The 4 Levels of Acquisition Integration

insiderPROFILES

IT application and platform integration remains a top challenge for many companies that rely on mergers and acquisitions. This article explains the four levels on acquisition integration based on SAP’s solution set and the benefits of each approach.

Richemont Dials in Daily Precision Testing

insiderPROFILES

Luxury goods manufacturer Richemont wanted to reduce the risks of manual testing and keep pace with the increasing volume of production changes so the company implemented automation software for business process validation and testing that integrated with its existing SAP landscape. The business has since set a new standard in process quality, automating validation for 80% of critical processes, and saved millions — having eliminated 55,000 hours of manual effort annually by moving to 600 hours of automated testing daily.

SAP and Intel: A Winning Team Just Got Stronger

insiderPROFILES

SAP and Intel are two companies with years of experience working together. With a goal to drive the continuous improvement of SAP HANA and Intel Xeon processors, the two companies continue to foster their relationship. Learn the recent developments that have blossomed from this partnership, such as the Intel Xeon processor E7 v3 family combined with SAP HANA, and what this means to the enterprise.

SAP Honors the 2015 SAP HANA Innovation Award Winners

insiderPROFILES

The annual SAP HANA Innovation Award is designed to recognize the innovations customers have executed over the last year on the SAP HANA platform. This year, the reach was extended to 31 countries. Find out the results of the awards program, including the number of submissions, the judges’ panel, and, of course, the winners. See which companies won, and read a short synopsis that details their successful SAP HANA journeys.

Crocs Climbs New Business Heights

insiderPROFILES

Crocs revenue surged between 2005 to 2007, and the footwear retailer and manufacturer's highly customized legacy IT systems were not ideal to keep up with the company's growth. To sustain the expected success, Crocs realized it needed a systems landscape that could mature with the company, and it embarked on Project Sunlight, which included an implementation of SAP Apparel and Footwear. Hear how the company gained newfound visibility into the business and streamlined cumbersome processes to save time and money. Learn the many benefits Crocs reaped as a result of the project, such as reduced days sales outstanding, improved fill rater, and lower SG&A costs.

A Preview into Digital Transformations

insiderPROFILES

By now you’ve likely heard of SAP S/4HANA, SAP’s next-generation business suite designed to help drive digital transformation. Many organizations have already implemented this highly-anticipated platform, and this article serves as a window into the projects at seven of these companies. Get a glimpse into the motivations behind the projects, their experiences moving to SAP S/4HANA, and the results they have seen and expect to see as they continue their journey.

JetBlue's Financial Planning Takes Off

insiderPROFILES

Expansion and growth have always been primary objectives for JetBlue Airways. The company’s legacy financial reporting system, however, struggled to keep up with the airline’s forecasting demand. See how SAP Business Planning and Consolidation powered by SAP HANA helped JetBlue increase visibility into reporting, improve decision making, and create more accurate reports.

Melissa Kikizas S.A. Enters a New Era of IT

insiderPROFILES

A growing Greek pasta producer with international distribution, Melissa Kikizas S.A. sought a solution to integrate and support its operations across 22 warehouses. Discover how SAP ERP together with a private cloud hosted by IBM was the vehicle for Melissa to enter a new century of IT and software that supports the company’s plans for continued growth.

Fujitsu Untangles Sales Complexities

insiderPROFILES

Network Equipment Manufacturer Fujitsu Network Communications wanted to reduce complexity in its configure, price, and quote (CPQ) processes in hopes to provide more accurate proposals. Hear how the company integrated FPX CPQ with SAP ERP to decrease pricing errors by 80%, significantly reduce price quoting cycle times, and gain real-time visibility into pricing updates.

Advance Your BI Career in the Changing World of Database Technology

insiderPROFILES

Hear from industry expert Dr. Bjarne Berg, CIO at Comerit and Vice President SAP BI, NA/EMEA, who speaks about his career as a BI implementation consultant and his advice to others who want to break into the field of business intelligence and analytics. In this Q&A, Berg talks about his career beginnings and his shares his experience with BI technology and his thoughts on advances in the industry.

La Trobe University Works Smarter with SAP Simple Finance on SAP S/4HANA

insiderPROFILES

A relatively young university with sights set on becoming ranked among the top schools internationally, La Trobe University in Melbourne, Australia knew disrupting its longstanding processes was the best way to gain a competitive edge. Learn how La Trobe plans to execute a complete cloud deployment of all its SAP applications — starting with the successful implementation of SAP Simple Finance on S/4HANA — to achieve this goal.

April (Issue 2)
SAP S/4HANA and the End of the Database

insiderPROFILES

Analyst Joshua Greenbaum examines the implications behind SAP’s launch of SAP Business Suite 4 SAP HANA (SAP S/4HANA), in particular the ramifications for basing this next-generation suite on a single database – SAP HANA – rather than the open database model used for SAP R/3.

Stepping to the Cloud with the Ariba Network

insiderPROFILES

PwC Director Arnie Klemm provides a detailed exploration how a hybrid procurement deployment model that integrates Ariba solutions with an on-premise SAP Supplier Relationship Management (SAP SRM) implementation helps to mitigate procurement challenges. Learn how this model can help facilitate supplier onboarding and help to manage a new stream of suppliers.

Rise and Shine: "Project Freshstart" Energizes Distributor

insiderPROFILES

Take a detailed look at “Project Freshstart”, a multi-year, enterprise-wide systems overhaul from National DCP – the exclusive distributor for Dunkin’ Donuts – that aimed to improve customer service, drive supply chain efficiencies, and lower sustainable costs, among other goals. SAP Business Suite powered by SAP HANA is the solution at the core of the project, which also includes SAP Cloud for Service and an Ariba implementation.

Lubrizol's Leap into SAP BusinessObjects Business Intelligence 4.1

insiderPROFILES

Lubrizol’s journey to SAP BusinessObjects Business Intelligence 4.1 took a few twists and turns, and this article explores the $7 billion company’s route toward a stable BI environment and enhanced reporting. Lubrizol transitioned roughly 3,000 end users from SAP Business Warehouse (SAP BW) front-end tools to either SAP BusinessObjects Analysis, edition for OLAP or edition for Microsoft Office.

A Converged Platform Provides the Foundation for Social Innovation and the Internet of Things

insiderPROFILES

Hu Yoshida, Vice President and CTO, Hitachi Data Systems, discusses some of the key trends – such as Internet of Things (IoT) that are influencing how organizations are rethinking how they architect their storage systems. In this detailed Q&A, Yoshida touches on the ramifications of social innovation and how converged platforms help drive innovation.

Become a Leader in the Consulting Business and Drive Your Clients to Success

insiderPROFILES

Winni Hesel, Enowa partner, sheds light on his background and provides advice for how to launch a successful career as an SAP consultant in this Q&A. Hesel, with more than 20 years as an SAP consultant, discusses how he developed an expertise in SAP Solution Manager and offers some tricks of the trade, including how to stay in front of the latest SAP technologies.

NHL Fans Cheer for New Statistical Platform Powered by SAP HANA

insiderPROFILES

Grab a seat along the boards and read how the National Hockey League (NHL) supercharged its statistics portal with SAP HANA to put fans in the driver’s seat for creating a personalized and customizable real-time statistical experience. At NHL.com/Stats, now powered by SAP HANA, fans have an interactive portal with which to discern real-time insights from the fastest game on ice.

Transforming Data into Actionable Business Information

insiderPROFILES

Jacques Adriaansen of Every Angle examines why self-service business intelligence (BI) is fast becoming so important for business users in modern organizations who need to make rapid, strategic decisions that can make or break a business. Learn how Every Angle helps businesses arrive at analysis of SAP data without the intervention of IT.

How Global Operations Are Taking Off at Bristow Group

insiderPROFILES

Ride along with helicopter services company Bristow Group as the global transport company undergoes a complete digital transformation centered on replacing its outdated legacy systems with SAP Business Suite powered by SAP HANA. Learn how Bristow Group leveraged SAP HANA to become safer and more operationally excellent with standard global business processes, and see how it created a consistent global delivery model for customers and employees. Discover how its new scalable application platform will enable growth, simplification, standardization, reinvention of key business processes, increased visibility of information, reduced risk, better integration, and the ability to rapidly deploy innovation.

An "A" for Education: Educator Passes Security Test

insiderPROFILES

Learn how Los Angeles Community College District (LACCD) stabilized its SAP ERP Human Capital Management (SAP ERP HCM) environment utilizing governance, risk, and compliance solutions from SAP partner Security Weaver to gain change management oversight, improve both access control and audit traceability, and significantly reduce manual checks and balances.

Saying YES to SAP BusinessObjects Business Intelligence 4.1

insiderPROFILES

Yes Television, a satellite television provider that serves more than 42% of Israeli households, upgraded its business intelligence (BI) environment to SAP Business Objects BI 4.1 in nine months. Grab the remote and click here to learn from Yes BI Department Manager Ido Biger how its new BI environment has led to real-time analysis functionality, as well as new visibility into service key performance indicators (KPIs) and detailed customer relationship management activities.

Real-Time Data, Superb Service

insiderPROFILES

This advertorial details the productivity and performance benefits that Mohawk Industries derived from SAP HANA running on Vblock with Cisco Unified Computing System. Learn how Mohawk Industries, a global flooring company, implemented SAP HANA in a state-of-the-art hybrid cloud environment to improve customer satisfaction with real-time information.

Reconciliation Prognosis: Healthy

insiderPROFILES

Explore how AstraZeneca achieved global standards in its account reconciliation processes to eliminate inefficiencies, improve compliance, and increase balance sheet visibility by integrating SAP ERP Financials with a financial close management tool from Trintech.

January (Issue 1)
Who's Afraid of the Big Bad Cloud?

insiderPROFILES

Explore the current cloud landscape, including how SAP’s cloud portfolio fits in with competing cloud vendors. Learn about the cloud benefits that are most relevant to companies today, including the unique complex business process opportunities awaiting SAP.

Demystifying Transfer Pricing Execution and Intercompany Accounting

insiderPROFILES

Transfer pricing has always been a complex topic, but as companies increasingly expand into global markets, it is more important than ever. In this column from PwC, gain in-depth insight into the system design and frameworks necessary to support transparent and compliant transfer pricing policies.

Dow Chemical Discovers Formula for Accelerated Financial Close, Enhanced Finance Controls, and Automation

insiderPROFILES

With roughly 1,000 employees preparing and submitting roughly 250,000 account reconciliations each quarter, The Dow Chemical Company’s reconciliation processes were challenging to manage even before a period of mergers and acquisitions resulted in a significant increase in account reconciliations. Explore how account reconciliation software from BlackLine helped Dow automate its processes to gain numerous efficiencies, including auto-certification of more than 50% of key accounts.

Talent Management with SuccessFactors: Dos and Don'ts

insiderPROFILES

Take a deep dive into the topic of migrating talent management to the cloud in this Q&A with Amy Grubb, CEO of Cloud Consulting Partners, Inc. Explore the current state of the SuccessFactors human capital management (HCM) suite, details about various components, potential pitfalls and security concerns, and much more.

Better Planning for Plan International: The Life-Saving Power of Improved Data Visibility

insiderPROFILES

Learn how Plan International, a children’s development non-governmental organization (NGO), helped save lives by putting more experienced caregivers and emergency responders in the right locations at the right times by implementing cloud-based and on-premise HR solutions from SuccessFactors and SAP.

Capturing That Elusive ROI

insiderPROFILES

Read FPX CEO Dave Batt’s best practices for enabling business processes in the cloud. Find out how to best evaluate the ROI of your cloud computing projects, overcome barriers to entry, and speed the time to value of your cloud applications.

SABMiller Celebrates Globalization, Quality Data, and Improved Management Reporting

insiderPROFILES

SABMiller, an international beer manufacturer and distributor that operates in more than 80 countries, wanted to gain efficiencies by shifting from region- and country-based processes, systems, and vendors to begin planning, developing, and operating on a global basis. Explore how SABMiller achieved consistent and accurate master data across the enterprise through a global efficiency program that included an SAP ERP rollout and an implementation of two data governance solutions from BackOffice Associates.

Transforming the Capital Project Life Cycle

insiderPROFILES

One of the primary causes of project failure is the gap between expectations and outcomes. Whether due to poor estimating practices or simply a failure to deliver, successful projects can be difficult to pull off. Read about InEight’s solutions for project-driven companies that integrate all project systems to reduce risk and increase project predictability and profitability.

A Business Intelligence Journey for Animal Health International

insiderPROFILES

Learn how Animal Health International, a full-line animal health products, services, and technologies company, established a proactive business intelligence environment by migrating to the SAP BusinessObjects Business Intelligence (BI) 4.1 platform, upgrading from version 4.0 to optimize a reporting landscape that includes SAP Business Warehouse (SAP BW) 7.3 powered by SAP HANA.

A Global Tobacco Company Targets Controls in ERP Implementation

insiderPROFILES

Faced with a complicated global controls environment, this global tobacco company wanted to reduce complexity and achieve transparency throughout its business units around the world. Read about how the integration of SAP Process Control with SAP Access Control enabled the alignment of business goals, controls, and processes across the organization.

The Secret to Success for SAP Professionals in Finance

insiderPROFILES

Gain expert insights from David Burns, founder and CEO of Prime, LLC, on how to expand and maintain your SAP financials skillset. Learn about the biggest changes in finance over the past decades, what skills are most valuable today, and what we can expect from the future of finance.

Tremco Tames Customs Compliance

insiderPROFILES

As Tremco’s international dealings increased significantly, the multinational roofing and construction supply company was challenged with international logistics processes such as customs compliance, trade compliance, and export control. Learn about Tremco’s implementation of SAP Global Trade Services (SAP GTS), which automated North American Free Trade Agreement (NAFTA) preferences and sanctioned party screening list regulations. This helped Tremco optimize preferential tariffs and significantly reduced its risk exposure related to international trade.

PMC-Sierra Scales New BI Heights

insiderPROFILES

A pioneering semiconductor company in the heart of Silicon Valley, PMC-Sierra sought a robust, enterprise business intelligence platform in step with its history as a technology innovator. Explore PMC-Sierra’s upgrade to SAP Business Warehouse (SAP BW) 7.3 and SAP Business Planning and Consolidation 10.0 and migration to SAP BW powered by SAP HANA. Learn how PMC-Sierra achieved a 70% runtime reduction in the top 10 reports coming out of SAP BW as well as an end to overnight batch processing.

2014 (Volume 5)

October (Issue 4)
The Lost Art of Collaboration

insiderPROFILES

Examine the SAP “run simple” concept in the context of enterprise social collaboration and the culture of cooperation. This column looks at key cultural barriers to business cooperation and analyzes how the “run simple” platform can help to break down these barriers and serve as a stepping stone toward a true collaborative culture.

Technical Insights from PwC on Security Roles

insiderPROFILES

In this recurring insiderPROFILES column, specialists at PwC explore the ways in which companies are driving business innovation by leveraging new technology, with a spotlight on finance, data management, and security. Here, PwC’s Peter Hobson provides technical advice on strategies and approaches for SAP security role design and governance, risk, and compliance implementations.

All Aboard! Amtrak Talent Initiative Gathers Steam

insiderPROFILES

Find out how iconic railway company Amtrak fast-tracked its hiring and talent management processes by strategically implementing multiple SuccessFactors solutions. Faced with steadily growing ridership and the need to make 2,500 new hires per year, the company drew upon SuccessFactors’ talent and workforce analytics solutions to streamline its processes, improve talent, and invest in its workforce.

Welcome to the Inaugural 2014 SAP HANA Innovation Awards

insiderPROFILES

The 2014 SAP HANA Innovation Awards have been well publicized, so the winners of the inaugural awards are not exactly a secret (Spirit Aerosystems, NCT, and CenterPoint Energy – for those not in the know). However, what about the concept? How did the idea for the awards originate? Who decided on the format? Those questions – and more – are answered in this revealing article by Ken Tsai, SAP Head of Data Management and Vice President for Product Marketing.

Seven Questions with Sameer Patel

insiderPROFILES

In this article, Sameer Patel tackles the future of enterprise collaboration technology in answers to just seven questions. The Senior Vice President for SAP’s Enterprise Social and Collaboration Software business doesn’t hold back, shedding light on everything from digital transformation to how work patterns by SAP Jam creates a fully contextual workplace and drives personalized work experiences. How is cooking similar to driving organizational performance? Sameer answers this too.

Johnsonville Puts the Sizzle into Trade Promotions

insiderPROFILES

Examine the key drivers and lessons learned from Johnsonville Sausage as it embarked on an ambitious trade promotion optimization campaign that included a migration to SAP Business Warehouse (SAP BW) powered by SAP HANA and implementation of SAP Demand Signal Management. The No. 1 links and brats manufacturer in the US optimized trade promotion management with newfound real-time visibility into point-of-sale data.

How Rich Products Delivers to Customers Faster

insiderPROFILES

This article outlines how Rich Products is creating new business opportunities and enhancing its customer interaction experience by redesigning its product development processes. It examines the company’s overall strategy for the redesign, including its proof-of-concept planning, the benefits it aims to achieve, and the efforts involved in securing end-user engagement and acceptance.

Reliant Powers Up Business Process Testing

insiderPROFILES

Learn how Reliant Energy uncovered significant time and cost savings through an implementation of Worksoft Certify. By leveraging Worksoft to create a scalable testing automation capability and a repository of re-usable scripts, Reliant has vastly diminished the resources required by its complex testing environment while simultaneously improving business process quality overall.

Over 1,200 Customers and Growing

insiderPROFILES

New hardware, software, and services innovations from SAP and its partners have continued to accelerate the customer momentum of its flagship product SAP Business Suite powered by SAP HANA. The number of customers has now reached 1,200 and is growing. In this article, discover what five of these customers had to say about their experiences when they presented at SAPPHIRE NOW 2014 in Orlando, Florida.

8 Ways to Fast Value from SAP HANA

insiderPROFILES

Hear first-hand from organizations about strategies and best practices for deriving business value from SAP HANA with fast, targeted, and simple rollouts. In this article, several start-up companies share how the SAP Startup Focus program helped provide them with a clear, straightforward path toward SAP HANA business value.

Strategies for Improving Continuous Education

insiderPROFILES

The skills required to be a successful SAP developer or consultant are changing dramatically. Whether it’s new technologies such as cloud, mobile, and SAP HANA coming into your SAP landscapes or the soft skills required to execute projects successfully, the message is clear: SAP professionals must continue to develop their skills.
 
But, even with this in mind, many IT organizations are not emphasizing continuous learning enough today. Are you, the SAP professionals, getting the skills and support you need to thrive and excel in the ever-changing SAP environments?
 
To answer this question, insiderPROFILES recently spoke with Mark Chalfen, a Director at Bluefin Solutions. In addition to being an experienced SAP consultant and SAP mentor, Chalfen is a strong proponent of continuous growth and education for SAP professionals. He is also a contributing author for SAP Experts, the premium online library of deep-dive SAP expertise, also from the publisher of SAPinsider. You can view his latest financials-focused article at www.SAPexperts.com.

Hunt Consolidated Embraces a Planning and Consolidation Journey

insiderPROFILES

Bolster your knowledge of SAP Business Planning and Consolidation powered by SAP HANA with this in-depth exploration of Hunt Consolidated’s project to centralize planning across the entire organization. Hunt Consolidated significantly improved budgeting and forecasting by standing up a new SAP Business Warehouse 7.3 (SAP BW) environment in support of its phased implementation of SAP Business Planning and Consolidation powered by SAP HANA.

Bowie Resource Partners Mines a Foundation for Real-Time Reporting of Financial and Operational Data

insiderPROFILES

Hear first-hand from a longtime user of Global Software Inc.’s Spreadsheet Server and Distribution Manager tools how they are being used to support a real-time, ad hoc financial and operational reporting environment at Bowie Resource Partners, LLC — without sacrificing ease-of-use. Discover how business managers and field personnel are producing more detailed reports through a familiar spreadsheet interface with real-time access to SAP ERP data.

July (Issue 3)
Insights on Workforce Analytics

insiderPROFILES

In this recurring column, specialists at PwC explore the ways that companies are driving business innovation by leveraging new technology, with a spotlight on finance, security, and data management. Here, PwC Principal Scott Pollak discusses the Workforce Analytics practice and how talent strategies are evolving to meet the increasing demand for information about personnel.

Cybersecurity & Privacy

insiderPROFILES

A personal discussion about cybersecurity during a visit to SAP headquarters led analyst Joshua Greenbaum to muse on SAP’s role in promoting “responsible use” in its approach to cybersecurity. Greenbaum discusses how the traditional “notice-and-consent” framework concerning internet privacy is insufficient to protect individual rights, and why “responsible use” is the framework of the future.

How Multiquip Migrated to a More Stable, Less Costly GRC Controls Platform

insiderPROFILES

Michael Hanken, VP of IT at Multiquip, Inc., discusses the challenges that the mid-sized company faced when moving to a new governance, risk, and compliance (GRC) environment that was fully integrated with Multiquip’s upgraded SAP ERP version 6.0. By making strategic choices about the upgrade, the company saved considerable time and cost while achieving its goal of satisfying its international auditors.

How to Use Cloud as a Catalyst to Drive Standardization

insiderPROFILES

Mike Ettling, SAP Global Head of Cloud and On-Premise HR, discusses his new role in a comprehensive Q&A that touches on SAP’s overall HR roadmap and the SuccessFactors integration strategy. Ettling joined SAP in April, 2014, to oversee the human resources (HR) line of business.

Launching the User-Experience Revolution

insiderPROFILES

Nucleus Research Vice President Rebecca Wettemann discusses the evolution of the user experience, with line of business users now having much more input into enterprise applications than in years past. In this Q&A, Wettemann addresses reasons for this shift, how it affects enterprise IT, and the SAP user-experience perspective.

Capital Request Processes at Moen Now Flow as Smoothly as Water from a Faucet

insiderPROFILES

Learn how kitchen and bath product manufacturer Moen recently streamlined its formerly cumbersome paper-based capital expense request (CER) process. See how new solutions implemented have saved Moen’s business users considerable time and effort, and have rendered the CER process far more transparent, intuitive, and traceable

Laying the Groundwork for a Comprehensive BI Strategy

insiderPROFILES

Explore SHS Group’s implementation of SAP Business Warehouse (SAP BW) powered by SAP HANA to improve reporting and query runtimes, reduce data-loading windows, and enhance data availability. With growing data volumes due to acquisitions, slow query runtimes were increasingly becoming a problem for the company’s salespeople. With SAP BW powered by SAP HANA, however, SHS report times have improved considerably and data load times have decreased more than 60%.

Varian Medical Systems Focuses Energy on Saving Lives, One Goal at a Time

insiderPROFILES

While Varian Medical Systems’ mission of developing cancer-treating technologies has never changed, it became challenging to ensure that employee goals were aligned with the overall business strategy. To get employees on the same page, Varian implemented SuccessFactors Talent Solutions suite, including the Performance & Goals solution, which helped provide a more engaged and productive workforce.

Leprino Foods Manages Supply Chain Simplicity

insiderPROFILES

Read about how the world’s largest manufacturer of mozzarella cheese simplified its IT landscape and instituted best practices across the corporation. SAP ERP replaced a legacy system that had been in use for 25 years, and the adjustment was not always smooth. Learn how a revisiting of the implementation led to increased understanding and efficiency between users in the corporate office, IT, and plants around the globe.

April (Issue 2)
The Internet of Things

insiderPROFILES

insiderPROFILES columnist Josh Greenbaum explores the impact of the Internet of Things on the enterprise, advising SAP customers to use patience in planning how to leverage the ever-more connected environment we live and work in.

Big Data Insights from PwC: Trading IT Complexity for Business Agility

insiderPROFILES

In this recurring column in insiderPROFILES, specialists at PwC explore the ways in which companies are driving business innovation by leveraging new technology, with a spotlight on finance, security, and data management. In this third part of the series, PwC’s Oliver Halter and Frank Rinaldi look at how big data is leading to a fundamental shift in how businesses create value, causing organizations to trade IT complexity in favor of agility to focus on data exploration, predictive analytics, and real-time decision making.

Continental Resources Breaks New Analytical Ground

insiderPROFILES

This story explores Continental Resources, Inc.’s enterprise data warehousing journey, from its SAP ERP and SAP NetWeaver Business Warehouse (SAP NetWeaver BW) implementation to an upgrade to the latest SAP NetWeaver BW enhancement package and parallel migration to SAP HANA.

Thomson Reuters and SAP Modernize Global Indirect Tax Processes

insiderPROFILES

Ensuring compliance with the high volume of global tax regulations can be a drain on financial and IT resources at many organizations. In this article, Stefan Blumer of Thomson Reuters reviews a new integration framework that can simplify compliance for SAP customers.

A City Unified: Bhopal Turns to SAP Software to Automate Public Services

insiderPROFILES

This article explores the Bhopal Municipal Corporation’s journey toward complete automation of its full scope of municipal services. BMC, partnering with Deloitte, implemented SAP for Public Sector solutions to achieve full visibility into its citizens' account histories, as well as offer all of its services online.

Enhance Your ROI with SAP River

insiderPROFILES

Find out how the shift in organizational focus toward futuristic systems of engagement can benefit your business. Systems of engagement are accessible on any device, offer real-time insights, integrate with social media, and allow users to quickly build innovative applications. SAP’s release of SAP River, its new integrated development environment, allows users to develop complete SAP HANA back-end applications.

Mobile Transformation in Finance and Beyond

insiderPROFILES

The SAP EPM Unwired mobile app provides a single entry into SAP EPM solutions and enables finance teams to harness the integrated planning and mobile analytics that have become possible with the advent of big data. Experts from SAP and Optimal Solutions discuss the potential this has for finance, especially in the FP&A department.    

Just the Right Dose

insiderPROFILES

This article explores AmerisourceBergen’s implementation of the applications SAP IT Process Automation by Cisco and SAP Extended Diagnostics by CA Wily for automation of monitoring processes and full end-to-end visibility into its IT infrastructure.

The Road to Secure and Accurate Data

insiderPROFILES

In this interview, BackOffice Associates’ Chief Strategy Officer, Rex Ahlstrom, discusses the data migration applications available from BOA, the SAP Data Services Migration Accelerator and the SAP Information Steward Accelerator. Customers of these solutions can benefit from the combined support of SAP, BOA, and additional services partners.

Are You Ready for Real-Time Information?

insiderPROFILES

In this article, Hitachi VP of Solutions Marketing Ravi Chalaka writes about how real-time data is becoming an expectation rather than a luxury, and how SAP HANA is poised to deliver on this growing expectation.

Serco Reduces Risk with Its Controls Platform and Creates Value with a Quick £250,000 Win

insiderPROFILES

This article explores Serco Group’s journey toward a robust governance, risk, and compliance platform with the full Security Weaver suite. Serco, a global outsourcer and service provider, needed tighter controls as its SAP user base grew from 6,000 to 50,000 users in just a few short years after implementing SAP ERP.

Uncover Hidden Supply Chain Cost Savings Using Modeling Technology

insiderPROFILES

In this article, LLamasoft Executive Vice President Toby Brzoznowski discusses how supply chain modeling technologies such as production footprint analysis and product flow-path optimization help organizations uncover hidden supply chain cost savings.

Bringing Unauthorized IT Use Out of the Shadows

insiderPROFILES

In this interview, Frost & Sullivan’s Lynda Stadtmueller uses some recent survey data to shed light on the prevalence of shadow IT in the enterprise today. She also offers sound advice on how to minimize the negative impacts of shadow IT.

The Key to HR Success: Keep Your Employees Happy

insiderPROFILES

In this comprehensive question and answer session, insiderPROFILES chats with Robert Sesink Clee, the Senior Director of Human Resources Information Systems (HRIS) for Ralph Lauren. Sesink Clee discusses the company’s SAP ERP HCM implementation, and the overall state of HR at the company – which was recently named by FORTUNE as one of the top 50 most admired companies in the world.

January (Issue 1)
Foster Creativity in Your Company with SAP Design Thinking Workshops

insiderPROFILES

This article explores SAP's solution to the "innovation problem," namely the abundance of innovation that makes it difficult for some technology customers to absorb. Design Thinking is SAP's solution to the problem. While the term is used so much around SAP that it’s turning into a genuine buzzword, the use of Design Thinking in the context of enabling customers to workshop their next innovation isn’t buzzwordy at all.

Insights from PwC: Why SAP Finance Teams Need to Adapt to a New Dynamic

insiderPROFILES

In this recurring column in insiderPROFILES, specialists at PwC explore the ways in which companies are driving business innovation by leveraging new technology, with a spotlight on finance, security, and data management. In this second part of the series, PwC’s Rich Sernyak looks at how emerging cloud, in-memory, mobility, and social media technologies are changing the roles of CFOs and finance teams, and demanding a forward-looking, proactive strategy for approaching their day-to-day tasks.

eBay Wins Bid for Improved Financial Close

insiderPROFILES

This article explores how eBay, Inc., with roughly 10,000 monthly account reconciliations and 7,000 close-related tasks, shortened its monthly close process from 10 days to three by implementing account reconciliation tools. Read this article to learn about the project and its challenges and benefits, including eBay’s selection and implementation of Blackline Systems' Journal Entry, Task Management, and Account Reconciliations modules; the end of a labor-intensive, manual account reconciliation system; and auditor self-service capability to streamline auditing processes.

Lenovo Standardizes Pricing Practices and Increases Market Responsiveness

insiderPROFILES

This article explores Lenovo's implementation of SAP Price and Margin Management to enable the computer maker's configure-to-order (CTO) shopping cart functionality. Additionally, with the SAP solution as the source of truth for pricing master data, Lenovo set out to achieve fully integrated campaign planning and pricing.

Société de transport de Montréal (STM) Aims to Boost Ridership by 40% with a Mobile App

insiderPROFILES

This article explores how Société de transport de Montréal (STM) partnered with SAP to develop the STM Merci App, a mobile app at the centerpiece of an innovative reward and recognition program.

Garbage In, Garbage Out

insiderPROFILES

In this article, Tim Curtin of Z Option discusses AOL's implementation of Z Option's GLSU solution with AOL's Robert James, an AOL senior manager. The Q&A session highlights the solution, its benefits, and what led AOL to seek a new financial tool.

 

Kraft Foods Completes Journey to 80% Automation of Business Process Tests

insiderPROFILES

This article explores Kraft Food Group's  journey toward the automation of regression testing with Worksoft. About five years ago, Kraft began a major SAP implementation for its North America operations. Its manual regression testing processes struggled to keep up with the volume of regression scripts needed to be executed for all the new releases going into production. An HP solution helped Kraft achieve about 50% automation of its regression test script inventory. The company then decided to implement a second application, Worksoft Certify, to increase its automated inventory, with a goal of reducing the number of defects making their way into production, as well as automating non-SAP applications. Read more to learn how Kraft achieved its goal.

VELUX Opens Window to Real-Time Reporting

insiderPROFILES

VELUX is a global manufacturer of roof windows and accessories. It implemented its first business intelligence solution in 2000, but rudimentary reporting was no longer sufficient as VELUX became increasingly global, now with manufacturing operations in 11 countries and sales operations in 39 countries. This article explores VELUX’s BI journey since 2011, when it began an implementation of the SAP BusinessObjects suite and then migrated its Business Warehouse to SAP NetWeaver Business Warehouse (SAP NetWeaver BW) powered by SAP HANA.

Infographic: The State of Supply Chain 2014

insiderPROFILES

In late 2013, insiderPROFILES surveyed supply chain management (SCM) professionals about their priorities for the coming year. The results show an increased focus on SCM priorities and technology heading into 2014. To learn more about the latest supply chain solutions from SAP partners, see the Supply Chain Showcase from SAPinsider.

Are Cloud Solutions Shifting the Internal Dynamics of Your Organization?

insiderPROFILES

Few innovations have changed enterprise IT as dramatically as the cloud. Once dismissed as a buzzword, cloud computing has not only changed the standard delivery model for most applications, but it is also changing the role of the IT organization and its relationship with the business units.

To investigate these trends further, insiderPROFILES recently spoke with Gregor Petri, a Research Director with Gartner who has examined this topic and says the role of the internal IT organization is already changing. Following are excerpts from that interview.

For Iberdrola, USA, Real-Time Workforce Scheduling is Just a Click Away

insiderPROFILES

This article explores Iberdrola, USA's implementation of SAP Workforce Scheduling and Optimization application by ClickSoftware. The utility company's objective was to standardize work management between its two New York-based branches — Rochester Gas and Electric (RG&E) and New York State Electric and Gas (NYSEG), as well as automating scheduling for its NYSEG trouble and outage operations.

Building the Business Case for SAP HANA

insiderPROFILES

Since SAP HANA’s release, SAP has not only expanded its capabilities but widened the value proposition as well. First, it was a high-performance database under SAP NetWeaver Business Warehouse (SAP NetWeaver BW). Then, it began powering the entire SAP Business Suite, and today, it is delivered as a platform on which companies can build solutions to enable instant and even predictive insight. No matter how you look at it, SAP HANA is considerably different than many traditional IT solutions. insiderPROFILES recently spoke with several consultants and SAP HANA customers to discover how SAP HANA’s uniqueness makes building a business case different.

A Full Spectrum of Possibilities

insiderPROFILES

Soraa, a fully integrated LED lighting company, only recently transitioned from research and development into manufacturing and production. In doing so, the Freemont, California, startup knew it would need a scalable IT platform that could handle its growing business and complex business cycles. This article explores Soraa’s migration from its SAP Sybase ASE database to SAP HANA to run its SAP Business All-in-One for High Tech business suite.

2013 (Volume 4)

October (Issue 4)
Why SAP Customers Need to Rethink Their Business Processes

insiderPROFILES

In this recurring column in insiderPROFILES, experts at PwC will explore different ways companies are driving business innovation by leveraging new technology, with a spotlight on finance, security, and data management. In this introductory column, PwC consultants Brian Vogt and Mike Pearl dig into some of the broader technology trends in the marketplace, including cloud computing, in-memory technology, mobility, and social media, to help readers determine how they can leverage those technologies to improve business performance.

Drivers Start Your Apps!

insiderPROFILES

Like the smartphone, which has rendered the process of making phone calls almost an afterthought, the connected car that SAP is planning will make mere driving seem a little quaint. This article explores SAP's dream to convert precious dashboard real estate into an interface that makes drivers consumers of next-generation services, enabling access to things like refueling, parking, and carpooling much like the way consumers access apps from their smartphones.

NBA Scores with Fan-Friendly Stats Page

insiderPROFILES

After creating a new statistics page powered by SAP HANA on its website (NBA.com/Stats), the NBA noticed more clicks - and longer visits. With SAP HANA powering through league stats dating back to its 1946 inception, fans have a trove of data at their fingertips that they can manipulate any way they like. Learn about the application development, including the unique characteristics inherent from storing and accessing sports statistics. 

Pacific Drilling Opens Pipeline to Business Insight with SAP HANA

insiderPROFILES

Running an ultra-deepwater drillship is a 24/7 operation, and maximum efficiency is crucial in day-to-day operations for every business process that supports construction and operation, such as supply chain and warehouse management, procurement, maintenance, financials, and HCM. This article explores Pacific Drilling's implementation of SAP Business Suite powered by SAP HANA to increase efficiencies throughout its drillship fleet.

Lights, Camera, Action: NBCUniversal Puts SAP System Security in the Spotlight

insiderPROFILES

This article explores NBCUniversal's journey to solve a user provisioning challenge for roughly 5,400 SAP users across a complex global landscape in more than a dozen countries and across roughly 120 businesses. Learn how NBCUniversal met auditor requirements for critical access, achieved Sarbanes-Oxley (SOX) compliance, and minimized segregation of duties (SoD) conflicts, while establishing SAP user access guidelines.

How SuccessFactors Is Writing the Next Chapter in the Cloud HR Story

insiderPROFILES

SAPinsider recently spoke with SuccessFactors President Shawn Price, who is responsible for the entire human capital management (HCM) portfolio at SAP, including both on-premise and cloud offerings. In this comprehensive Q&A, Price discusses what he views as a state-of-the-art HCM period, hot market trends, and why SuccessFactors is embracing the recruit-to-retire mentality.

Florida’s Collier County Clerk of Courts Brings New Visibility to Accounts Payable

insiderPROFILES

Processing more than 7,000 invoices a month with a mostly manual system created a pressing need for Collier County, Florida, to turn to an automated system. Learn how Collier County integrated its SAP ERP with Dolphin's Process Tracking System for Accounts Payable to streamline invoice processing, gain visibility into overall AP processes, and reduce costs.

SAP and Intel Co-Innovation: The Story Continues

insiderPROFILES

SAP and Intel collaborated to make SAP HANA running on Intel Xeon processor E-7 family-based servers the platform of choice for in-memory analytics. This pattern of joint innovation continues with SAP HANA integrated with the Intel Distribution for Apache Hadoop, which combines the big data capabilities of Apache Hadoop with the real-time analytics framework of SAP HANA.

FedEx Office Pursues "In-Center Excellence" with Quick and Easy Dashboards

insiderPROFILES

See how FedEx Office fast-tracked an SAP BusinessObjects Dashboards project to harmonize reporting for center managers at the roughly 1,800 FedEx Office locations, resulting in a streamlined view of business operations, increased efficiency, and additional revenue opportunities. Learn how FedEx Office dealt with unique challenges, such as changing data warehouse fields and aggregating data to address preset metrics for the predefined key performance indicators (KPIs).

How Distributor Animal Health International Created a Clearer Profitability Picture

insiderPROFILES

For Animal Health International, a wholesale distributor of roughly 75,000 animal health and food products, a strict accounting of its numerous chargebacks and promotion campaigns is important to the bottom line. Animal Health implemented SAP Paybacks and Chargebacks application by Vistex and SAP Data Maintenance for ERP application by Vistex for increased pricing efficiency and a clear profit picture.

Queries & Batch Runs at the Speed of Light

insiderPROFILES

This article explores Southern California Edison’s implementation of SAP NetWeaver Business Warehouse (SAP NetWeaver BW) on SAP HANA with the goal of faster analytics, reduced labor maintenance, and increased productivity. In its pre-SAP HANA environment, the California-based regulated electric utility’s nightly batch loading into the data warehouse took roughly 15 hours, which has now been reduced by two-thirds.

Marathon Oil Explores SAP HANA to Enhance Performance of Financial Reporting Systems

insiderPROFILES

The rapid growth of Marathon Oil's exploration and production (E&P) business as it transitioned to an independent upstream oil and gas company necessitated an overhaul and modernization of its IT landscape. This article explores how Marathon Oil implemented SAP NetWeaver Business Warehouse 7.3 (SAP NetWeaver BW) powered by SAP HANA to achieve a standardized ad hoc reporting environment, timely and responsive reporting capabilities, and increased batch load frequency.

adidas group Hits the Ground Running

insiderPROFILES

adidas group knows that a simplified IT landscape and reduced operational costs over the next few years will be important in helping the company reach its ambitious goal of reaching €17 billion by 2015. See how adidas group consolidated its business warehouse environment onto a single SAP HANA platform; implementing SAP NetWeaver Business Warehouse 7.3 powered by SAP HANA for enterprise-wide embedded analytics, real-time reporting, and a reduction of TCO and IT operational costs.

Kennametal Goes Global with Compensation Management

insiderPROFILES

Kennametal, a specialty tools company based in Latrobe, Pennsylvania, planted the seeds for a major compensation management project when it reorganized in 2010, creating global reporting lines. This entailed mapping out compensation processes such as merit increases, bonus management and long-term incentives (LTIs) on a global matrix. This article explores Kennametal's upgrade to SAP ERP Human Capital Management (SAP ERP HCM) to support and run a fully integrated enterprise compensation management solution.

Werner & Mertz Polishes Sales Processes

insiderPROFILES

Werner & Mertz, a German-based manufacturer and distributor of cleaning supplies, took a hard look at its mobile sales capabilities in conjunction with its upgrade to SAP CRM 7.0. Wanting to capitalize on new opportunities, Werner & Mertz piloted the release of the SAP Retail Execution 3.0 mobile app to optimize sales visits, and significantly improve store check processes and trade promotion management.

New Opportunities Are Illuminated at Soraa

insiderPROFILES

Start-up light-emitting diode (LED) lighting manufacturer Soraa, anticipating rapid growth after transition from a research firm to a production manufacturer, needed a more robust IT platform. This article explores Soraa's implementation of SAP Business All-in-One for High Tech on the SAP Sybase ASE database to manage all aspects of the business to improve process design and tighten integration with non-SAP systems.

Employee On-Boarding Made Easy at Mannington Mills

insiderPROFILES

This article explores how Mannington Mills, a flooring company based in New Jersey, dealt with some of the onboarding challenges that arose when it nearly doubled its workforce after acquiring two companies. Learn what Mannington Mills did to tighten HR processes and the lessons it learned as it on-boarded new employees onto SAP ERP HCM.

July (Issue 3)
Enterprise Content: The Other Big Data

Joshua Greenbaum

insiderPROFILES

Companies continuously try to figure out what to do with new data that is flooding in from websites, sensors, and consumer devices. In his latest column, Joshua Greenbaum discusses how the other aspect of big data — structured and unstructured enterprise content from classic business documents such as invoices, purchase orders, procurement documents, etc. — is as important to the innovation of business processes as new forms of big data.

SourceGas Takes the Driver's Seat in Workforce Scheduling

insiderPROFILES

For natural gas distribution utility SourceGas, the number of work orders processed per miles traveled is an important key performance indicator since the company covers many large, rural areas. But with manual processes driving its work order and dispatch systems, SourceGas knew this metric wasn’t as effective as it could be. To upgrade its mobile system, the company chose SAP Workforce Scheduling and Optimization by ClickSoftware.

Hotelbeds Supercharges Its Data Warehouse with SAP HANA

insiderPROFILES

Being able to store data across the organization with SAP NetWeaver Business Warehouse and report on it with SAP BusinessObjects solutions has helped Hotelbeds become a travel services market leader. But with the amount of collected data continuing to skyrocket, the business needed a way to better support and supercharge its SAP landscape. To meet these needs, Hotelbeds turned to SAP HANA.

Ease Audits and Prevent Regulatory Fines with Managed File Sharing

Rohit Khanna

insiderPROFILES

Chief security officers and IT teams work rigorously to avoid security slip-ups in their organizations that can result in serious financial penalties. Unfortunately, many businesses leave a critical crack in the compliance infrastructure by neglecting to plug a major source of data leaks: company insiders. Learn how Managed File Transfer (MFT) technology can help companies avoid compliance chaos.

How Buenos Aires Citizens Are Benefiting from a New SAP Platform

insiderPROFILES

The Environment and Public Spaces Ministry is the sector of Gobierno de la Ciudad Autónoma de Buenos Aires (GCBA)-- that is, City Government of Buenos Aires -- tasked with managing and maintaining all aspects of work performed on public areas of the city. Previously, the ministry’s 3,000 employees had no integrated system to properly regulate this work. After implementing SAP ERP functionality, customized to fit the city’s unique needs, all of this has changed.

Research Uncovers How to Clear BI Hurdles

Dave Hannon

insiderPROFILES

Though business intelligence (BI) is undeniably essential to the success of companies today, there are still major challenges holding back BI initiatives. In a recent survey conducted by insiderRESEARCH, more than 400 SAP users shared their adoption rates and perceptions of BI solutions, revealing prominent hurdles. Explore some of the results of the survey here.

Westcon Group Engages with SAP Active Global Support to Help Drive Innovation

insiderPROFILES

Westcon Group, Inc. found its business growing rapidly and with it, the complexity of its landscape. See how Westcon Group, with help from SAP Active Global Support and an integrated centralized command center, achieved insight into its IT organization through improved documentation, testing, and change request management.

Take Production Modeling Beyond the Four Walls

insiderPROFILES

Expanding your production modeling strategies to include production footprint and capacity optimization as part of your end-to-end supply chain design practice can help you surpass competition. This article looks at five key considerations to help ensure you get the most out of your production modeling design.

Puget Sound Energy Improves Its View of Customer Data

insiderPROFILES

Today, utility customers want to have more control over how their accounts are managed. These educated consumers want to know when and how their energy was consumed, and they want this information in real time, available on mobile devices. To satisfy these expectations, utility companies must have accurate customer information. Learn how Puget Sound Energy (PSE) upgraded its legacy customer information system (CIS) software, which wasn’t sufficiently meeting customer expectations or billing requirements.

Analyst Insights on the State of BI — Yesterday, Today, and Tomorrow

Q&A with Fredrik Tunvall

insiderPROFILES

In this Q&A, hear from Fredrik Tunvall, an analyst in Ovum’s Information Management Software group, about the state of business intelligence (BI) in the enterprise. Tunvall discusses BI adoption in the enterprise, the rise of self-service BI, how mobility is driving BI, and SAP HANA’s impact on mobile BI, among other points.

Unilever Goes Global with a Transformative SAP HANA Project

insiderPROFILES

Unilever’s 10-year plan to double its business is ambitious to say the least, and the company knows it needs to do more than simply put additional products on the shelves. Learn how Unilever took the initial steps toward this goal and significantly reduced the time the business spent on month-end financial close processes, financial analysis, and product cost forecasting processes.

April (Issue 2)
Why Innovation Fueled by In-Memory Computing Gives SAP an Advantage

Joshua Greenbaum

insiderPROFILES

In his latest column, Joshua Greenbaum explores the history that led to SAP’s decision to power SAP Business Suite with SAP HANA. He explores why the archrivalry between SAP and Oracle was so important in this development, and why SAP HANA will fuel innovation to give SAP a distinct advantage in the market.

How Grupo Modelo Brews Up Process Change and Manages Risk

insiderPROFILES

When Grupo Modelo took the step to become a more process-oriented organization, a key objective was to make sure the business processes and rules were consistent company-wide. Standardizing organizational processes would give the brewer more insight into operations, but would also create challenges specifically related to risk management.

Colgate-Palmolive Combines Its Trade Promotion Planning with SAP HANA

insiderPROFILES

In late 2011, Colgate-Palmolive implemented SAP HANA CO-PA Accelerator as a test project to enhance its profitability analysis reporting. With significant time savings on numerous brand profitability analysis processes, the company then decided to move its business warehouse and trade promotion management solutions onto the SAP HANA platform.

Tips for Migrating HR Data into a Cloud Application

Bernd Noll

insiderPROFILES

Three basic and important benefits drive a company’s decision to move to the cloud: more flexibility, less dependency on IT, and lower costs. While the benefits are certainly worth striving for, companies cannot ignore the potential risks that come with moving to the cloud, which is why choosing the right migration approach and service provider are key.

What Early Adopters of SAP Business Suite on SAP HANA Have to Say

insiderPROFILES

SAP is now rolling out its in-memory computing platform SAP HANA to its core enterprise applications, SAP Business Suite, to help customers embed intelligence into transactions and allow for real-time planning and analysis scenarios. While SAP Business Suite powered by SAP HANA is still new to the market, many early adopters have already seen significant benefits from their investment.

Why Too Much Information Can Lead to Inaccurate or Non-Compliant Decisions

Tom Walker

insiderPROFILES

Contemplating financial decisions with out-of-date, incomplete information without allowing the time needed to work through all of the data leads to less-than-desired results. While big data will continue to grow exponentially, corporations must focus on quality information if they are to continue to make fast, accurate financial decisions. This is where enterprise content management solutions come in.

An SAP Upgrade at Astellas Becomes a Launching Pad for New Business Initiatives

insiderPROFILES

Users in the Americas division of pharmaceuticals firm Astellas were increasingly asking IT for more advanced analytics, but the company’s SAP infrastructure couldn’t support that level of analysis. Before IT could implement the analytics and other business-facing solutions the users wanted, the team had to perform a full technical upgrade, which included upgrading the database, servers, operating system, and core SAP system.

Is Your Risk Management Program Doomed to Fail?

Dave Hannon

insiderPROFILES

In a recent survey of 220 risk-focused SAP customers, insiderRESEARCH found that even though executives and board members understand the importance of risk management, current approaches to address it are missing the mark. To drive a true enterprise risk management program, organizations need collaborative, analytic, and predictive capabilities functioning at all levels of the enterprise — and using the right technology to deliver these capabilities is essential.

The Globe and Mail Uses SAP HANA in the Cloud to Grow Its Digital Audience

insiderPROFILES

After implementing SAP NetWeaver Business Warehouse to create one version of the truth for its enormous customer database, The Globe and Mail experienced dramatic marketing benefits. So to increase its digital presence and online audience, the company naturally turned again to SAP — this time, to SAP HANA ONE, SAP’s cloud offering for customers who want to run SAP HANA.

Managing Transfer Pricing to Satisfy Legal Requirements

Andrew Sliwa and Karuna Mukherjea

insiderPROFILES

Multinational companies have historically struggled to manage their transfer prices so that they satisfy legal requirements and meet business objectives. But by following three simple steps and using the right technology solution for the job, companies can “operationalize” transfer pricing and achieve their goals.

Lubrizol Takes CRM to the Next Level with a Mobile App

insiderPROFILES

When Lubrizol completed its initial SAP implementation, it didn’t include SAP Customer Relationship Management (SAP CRM) in its list of applications. But when the company acquired Noveon in 2004, they gained an unexpected benefit — Noveon’s “culture of CRM” would improve how Lubrizol does business in the long term. Lubrizol has now deployed SAP CRM in one of its units, is rolling out the solution across the enterprise, and is taking the technology mobile.

ARI Fleet Management Drives Real-Time Analytics to Customers

insiderPROFILES

Fleet management company ARI manages the entire life cycle and operation of a fleet vehicle for its customers, from up-front specifications and acquisition through resale, which generates a tremendous amount of transactional data. To help ARI manipulate data to spot trends and develop proactive solutions to challenges the data might reveal, the company implemented SAP BusinessObjects Explorer with SAP HANA.

How Run SAP Partner Programs Help Partners Help Customers

Q&A with Anja-Christina Bruehling

insiderPROFILES

As the list of SAP partners expands, so do the options for SAP customers to find the right solutions for their specific business challenges. In this Q&A with Anja-Christina Bruehling, Vice President of SAP’s Active Global Support organization, learn how SAP ensures its partners have the tools and best practices they need to work together with SAP to help customers navigate today’s highly innovative business environment.

SAP and Intel: The Co-Innovation Story

Bill Lawler

insiderPROFILES

SAP is now one of the largest proponents of co-innovation, and its partnerships are critical to the company’s overall business mission of innovating for customer benefit. One such partnership is with Intel. Both SAP and Intel have been working together for more than 25 years, and their most recent venture is the Petascale Cloud Lab.

Eby-Brown Speeds SAP NetWeaver BW and Financial Reporting

insiderPROFILES

With a non-integrated mainframe system housing disparate financial data across its seven distribution centers, Eby-Brown Co. knew that integrating this data across the enterprise was a key first step to gaining better insight into financial dealings. However, the lack of an end-to-end solution made reporting and analytics a challenge. To solve this issue, the company implemented SAP NetWeaver Business Warehouse 7.3 powered by SAP HANA.

SAP Solution Manager — Not Just for Basis Anymore

Michael Pytel

insiderPROFILES

Due to misperception, SAP Solution Manager has been viewed primarily as a Basis product both in function and genesis. But with SAP Solution Manager 7.1, SAP began to align closely with the Information Technology Infrastructure Library standard operations approach, making the solution much more than just a Basis product.

SAP's Talent Acquisition Journey Revealed

Q&A with Susan Bor

insiderPROFILES

In this Q&A with Susan Bor, SAP’s Senior Vice President of Talent, Bor describes what SAP is doing to win leading talent in the always competitive realm of technology recruiting. She also describes how the practice of “employers selling the company as aggressively as prospective candidates sell themselves” is transforming the hiring process at SAP.

Take the Detective Work Out of Supply Chain Troubleshooting

Dave Suffecool

insiderPROFILES

Many companies lack centralized B2B process visibility inside the ERP system, which can lead to an inability to answer seemingly simple supply chain questions, such as where a customer order is in the process or why an order has yet to ship. To help in this endeavor, SEEBURGER AG has developed a solution that expedites problem identification and resolution by providing centralized B2B process visibility.

WeissBeerger Serving Up Profits One Pint at a Time

Manju Bansal

insiderPROFILES

When startup WeissBeerger discovered that brewers were operating in virtual darkness when it came to consumption-related trends about their products, the company designed a cloud-based dashboard tool to deliver these insights. But the ability to measure beer and liquor consumption in real time and then analyze this information is a tall order. So to make this tool a reality, WeissBeerger turned to SAP HANA.

IT Compliance Unlocked at Siemens Industry, Inc.

insiderPROFILES

Siemens Industry, Inc. relies on a hefty list of checks and balances to make sure its 8,000 SAP ERP users are generating accurate financial reports. In 2009, when a reorganization brought several disparate business units together, Siemens was tasked with changing internal processes to meet compliance requirements while also simultaneously improving end-user productivity.

January (Issue 1)
Mining in 3D: Joy Global Addresses Safety Training with Visualization

insiderPROFILES

To produce its safety training and marketing collateral, the underground mining division of Joy Global Inc. had been using images of its mining equipment from 3D computer-aided design drawings, which were not meant for end users with a non-technical background. To help reach these target end users, the company chose to utilize the SAP Visual Enterprise portfolio.

PARI Respiratory, Inc. Breathes Easily with eCommerce in the Cloud

Sam Bayer

insiderPROFILES

In early 2012, PARI Respiratory, Inc., a respiratory products manufacturer, received 60% of its orders via fax, email, and telephone. But in an age where customers can order products online around-the-clock, this approach was losing its appeal. By teaming up with b2b2dot0 – a company that specializes in real-time integration between eCommerce platform Magneto and SAP systems – PARI created a new eCommerce site for its customers.

SAP's New Hybrid Approach Will Make Human Resources Fun

Q&A with Dr. Jan Grasshoff

insiderPROFILES

Dr. Jan Grasshoff, SAP Senior Vice President and Head of Talent, Leadership, and Organizational Design, believes that the most important asset to SAP is its people. In this Q&A, Dr. Grasshoff shares his perspective on human resources trends, the challenges HR teams face today, and how HR can produce happier, more-productive employees.

Zurich Automates Account Reconciliations and Strengthens Its Financial Close Process

insiderPROFILES

Zurich in North America is made up of segregated business units that comprise over 100 legal entities that generate records for thousands of general ledger accounts. To standardize account reconciliation and close operations processes, the company implemented a software-as-a-service-based, automated account reconciliations and financial governance solution on top of SAP ERP.

Why Apple's App Store Doesn't Cut It for SAP's Mobile App Strategy

Joshua Greenbaum

insiderPROFILES

While SAP has an app store of sorts in the form of an iPhone app called SAP Mobile Apps, a lot more has to happen before SAP’s mobile aspirations can be considered a success. Many companies look to Apple as the ideal model to emulate, but in fact, looking at Apple as the anti-model for SAP mobility may be the answer.

Data Construction 101: Key Recommendations for an SAP ERP HCM Rollout

Brian Regan

insiderPROFILES

When tackling a large-scale implementation, such as rolling out SAP ERP Human Capital Management (SAP ERP HCM), it is important to consider potential challenges before you approach the beginning phases of the project. Learn one key challenge that is present in every human resources project, and why “data construction” can solve this issue.

The Recipe for Standardized Training at General Mills

insiderPROFILES

To ensure employees are properly trained, businesses must provide education through materials, in-person instruction, or online training, as well as make sure employees are up to date on certifications. For General Mills — a business that employs 39,000 people worldwide — this is a tall order. To standardize employee training in the supply chain area, the company implemented SAP Enterprise Learning and RegLearn from hyperCision.

JMC Steel Takes Control of Data Access to Gain Financial Transparency

insiderPROFILES

To become Sarbanes-Oxley (SOX) compliant by the end of its fiscal year, the IT department at North American pipe and tubing manufacturer JMC Steel had to standardize the company’s IT SAP security. Learn how JMC Steel changed its GRC processes and implemented a solution on top of SAP ERP to identify segregation of duties violations to become SOX-compliant. Read this case study article to find out how they reduced SoD conflicts from approximately 20,000 to roughly 100 per system. You'll also learn how they were able to complete a role redesign using built-in SoD simulation models and transition role-based security ownership from IT to the business.

Conair Improves Supply Chain Planning Accuracy and Customer Service

insiderPROFILES

Maintaining communication and visibility into supplier operations all over the world can get complicated quickly for global businesses that deal with hundreds of suppliers and contract manufacturers. Health and beauty products manufacturer and distributor Conair faced such difficulties, and found the solution to this challenge with SAP Supply Network Collaboration.

Does Your B2B Architecture Pass the Test?

Rohit Khanna

insiderPROFILES

Many enterprises today have a tangle of EDI and business-to-business (B2B) point solutions that are expensive to maintain and lead to difficulties managing partner communications and supporting process improvement efforts, for example. Luckily, advanced B2B integration platforms can help companies overcome these problems, and can improve B2B efficiency and functionality in eight critical ways.

Clean, Smooth-Flowing Data Unites Business Processes at American Water

insiderPROFILES

Since its founding more than 125 years ago, American Water has grown regionally and through acquisition. As a result, the company’s business processes and IT landscape became very localized. To change from a decentralized group of independent regional businesses to a more centralized organization, American Water embarked on a multi-phase transformation project.

McKesson Reels in Revenue with SAP BusinessObjects Solutions

insiderPROFILES

McKesson Corp. collects and manages vast amounts of data every day. One business unit, McKesson Revenue Management Solutions (RMS), found a way to turn this data into actionable business intelligence (BI) for customers by using SAP BusinessObjects solutions to create a self-service BI solution that lets customers analyze their specific data.

Sysco Delivers an Enhanced Self-Service Portal Experience

insiderPROFILES

One of the goals of Sysco’s business transformation was to put in place the business processes and systems that would allow the company to reduce costs, increase revenue, and make it easier for its customers to do business with the organization. To do this, Sysco developed a customer-facing self-service order-management portal.

Nucleus Research Vice President Shares 2013 Predictions for CRM

Q&A with Rebecca Wettemann

insiderPROFILES

Throughout 2012, SAP staked its claim in the areas of cloud, collaboration, and customer relationship management in a number of ways. Rebecca Wettemann, Vice President of Nucleus Research, discusses if last year’s emerging trends will continue in 2013, and explains the research company’s top 10 IT predictions for 2013.

ADP on Visualization — The Blueprint for Faster Development

insiderPROFILES

For software developers, once a client provides a list of requirements, development teams must visualize the design and deliver a prototype as quickly as possible for testing and review – and ideally, this prototype should be interactive. To speed this process, Automatic Data Processing, Inc. (ADP) turned to SAP Application Visualization by iRise.

2012 (Volume 3)

October (Issue 4)
Can SAP Win with Windows 8?

Joshua Greenbaum

insiderPROFILES

The new Windows 8 platform represents a potentially paradigm-busting moment for SAP, assuming that both Microsoft and SAP can see the benefits of collaborating with one another. So what exactly are these benefits, and why should SAP customers care about Windows 8? Learn the answers to these questions and more in Joshua Greenbaum’s latest column.

Control Your Master Data to Avoid Operational Inefficiencies

Steve Yeager

insiderPROFILES

For oil and gas, utilities, food and beverage, and other manufacturing industries, an effective maintenance program is essential to ensure reliable equipment operation. But without complete and accurate master data, the ability to plan and execute preventative and emergency maintenance activities can be difficult. To help companies with this potential problem, BackOffice Associates offers cMass for EAM.

Virtualization — The Enovos Way

insiderPROFILES

When energy provider Enovos was faced with new regulations, the company was forced to separate its business operations into two distinct SAP environments. Since Enovos didn’t want to build a new data center from scratch, the company decided to migrate its SAP systems onto a more stable virtual environment. The virtualization project saved time and money and provided Enovos with more flexibility and faster response times.

94 Entities Unite as a Single Global Business at Endress+Hauser

insiderPROFILES

Globalization has changed the way companies conduct their business and as technology advances, more doors open for these global companies. For example, collaboration and communication between businesses has increased, allowing stand-alone companies to expand into stronger business networks. Read this article to find out how Endress+Hauser united all of its 94 entities into one global business through a centralized CMS.

Corporate Express Moves into the High-Speed Lane with Business Reporting

insiderPROFILES

Today, consumers expect to get what they want almost immediately. This puts the pressure on online vendors, like Corporate Express Australia, to closely manage their inventory and adjust pricing as necessary. To better manage its operations, Corporate Express ran a large business transformation project, which involved an enterprise-wide SAP implementation and business intelligence initiative and resulted in significantly increased performance and response times.

Amcor Rigid Plastics Manufactures a Winning Archiving Strategy

insiderPROFILES

Like many companies, Amcor Rigid Plastics has gone through enormous change in the last decade with technology advances, acquisitions, and sales revenues. Its ERP database was getting too big, so Amcor implemented an archiving strategy to reduce costs, stabilize database growth, and increase SAP ERP system performance and availability.

PSEG Powers Customer Service Through IT Uptime

insiderPROFILES

Power outages are one of the more inconvenient aspects of life now that most of our activities surround electricity. This is why system performance is extremely important to PSEG (Public Service Enterprise Group). To ensure the best level of service, PSEG implemented SAP Solution Manager and the Run SAP Like a Factory methodology so it would be able to predict system performance issues, receive alerts when system performance is out of range, and improve customer service.

A Game-Changing SAP Business All-in-One Implementation for Gallus BioPharmaceuticals

insiderPROFILES

For a biopharmaceutical company like Gallus BioPharmaceuticals, production processes, quality standards, and documentation of manufacturing operations have to be precise every time. When the company acquired a commercial facility in 2011, it was tasked with moving the acquired plant onto independent IT systems. To do this, Gallus decided to implement a new business solution from the ground up.

Fast, Detailed, Actionable Analytics at Graybar

insiderPROFILES

Like many companies, Graybar traditionally focused on customers that spent the most money. However, after seeing detailed data on buying power, customer loyalty, and cost-to-serve dimensions, the company decided to take action. Graybar developed a data-driven customer stratification model to increase profitability and more efficiently meet the needs of customers.

How The Globe and Mail Builds More Accurate Marketing Campaigns Faster

insiderPROFILES

The Globe and Mail, one of Canada’s longest-running newspapers, was facing difficulties in marketing to prospective customers. The company did not have one central repository of information, making it very difficult to cross-reference current subscribers and prospects. To fix this problem, The Globe and Mail implemented SAP NetWeaver BW to build campaigns instead of exporting data to an outside source and was able to make faster, more accurate campaigns at a significantly reduced cost.

High-ROI Use Cases of SAP HANA

Dave Hannon

insiderPROFILES

In the era of big data, companies need high-level computational science and expertise as well as the right technology to truly take advantage of the benefits big data can bring. But unfortunately, this is not always the case. To ensure its customers have access to the resources necessary for an effective predictive analytics program, SAP offers the services of its Performance and Insight Optimization (PIO) organization.

Stop SAP Data Leaks

Rohit Khanna

insiderPROFILES

Organizations spend massive amounts of money to protect their networks from outside intruders, but ignore the more daunting threat of breaches by their own employees. Often times, these breaches can be traced to file sharing practices that feature few controls over who can send what to whom, and no audit trail to support compliance efforts. Luckily, SEEBURGER AG offers a solution to this growing challenge.

Standard Bank Shows How Mobile Devices Can Help Reduce Poverty in Africa

insiderPROFILES

The inability to access banking services is one of many contributing factors to poverty in Africa. For people living in rural areas far from a physical bank branch, it can be difficult to apply for credit cards, manage savings, or pay bills. By offering a way for people to easily open bank accounts and access banking services with their mobile phones, Standard Bank may just be helping reduce poverty on the continent.

Vodafone Goes Mobile with One of the World's Biggest SAP ERP Rollouts

insiderPROFILES

Mobile service provider Vodafone Group has grown tremendously since its creation 27 years ago. And in today’s booming mobile market, there is no foreseeable end in sight. But to continue to grow as a company, Vodafone needed to function more like a single entity, with common practices, centralized operations, and data sharing between operating companies.

Additional Resources from insiderPROFILES (insiderPROFILES Vol. 3, Iss. 4)

insiderPROFILES

To download a PDF copy of the Vodafone case study, click the button below.

Increasing Data Consumption and Improving Decision Making at Kellogg

insiderPROFILES

Kellogg Company has over 50 manufacturing plants on 6 continents and produces products in 18 countries. To say that their supply chain processes are essential to the business is an understatement. In this Q&A with Diana Karklins, Vice President of Application Solutions at Kellogg, learn how the company improved system integration and information access by migrating business data to a standardized landscape.

July (Issue 3)
Data Quality Problems Slowing You Down? Audit Your Data

Mick Collins

insiderPROFILES

When companies implement new software solutions, they often find that the most difficult task centers on data. What data should be migrated from the legacy system to the new solution? What data should be retired? What data needs to be maintained to fulfill legal requirements? To help companies in this daunting endeavor, BackOffice Associates offers its Data Audit solution.

Industry Focus: Telecoms Can Leverage Big Data to Customize Offerings

Miguel Carrero

insiderPROFILES

Though telecommunications firms are essential to today’s business operations, many of these companies are realizing that the products they provide are becoming a commodity. To differentiate themselves from one another, they need to customize their products and services based on the needs of their customers. And to do this, they must successfully comb through massive amounts of customer data — big data, to be exact.

Enhance Your SAP Efficiency with Industry-Specific Add-Ons

Thomas Ebert

insiderPROFILES

SAP’s solution portfolio is complemented by more than 2,400 certified partner solutions as well as industry-specific add-ons. These add-ons can help companies in a number of ways, such as improving system transparency for accounts teams, and reducing manual tasks and activities for HR and sales. This article spotlights just a few of SEEBURGER’s add-ons and solutions that are helping companies tackle everyday business challenges.

See How EGGER Successfully Virtualized Its SAP Environment

insiderPROFILES

For longtime SAP customer EGGER, business expansion has been a key goal. But expanding the business means more employees, and more employees means greater demands on IT. To meet this demand, EGGER decided to develop a new data center, as well as undertake an initiative designed to virtualize the application servers across its SAP landscape.

Pushing the Supply Chain Envelope at Hallmark with Data-Driven Capacity Planning

insiderPROFILES

As many businesses operating in the consumer products industry know, it can be extremely difficult to predict consumer demand. This was the driving factor behind Hallmark Cards’ complete business transformation — to enable its supply chain to efficiently and effectively respond to consumer demand spikes. Most important in this project was a rollout of SAP software that would replace most of the company’s existing legacy systems.

Data Drives Agility at Colgate-Palmolive

insiderPROFILES

Without consistent data across all business units and systems, global reporting can become a challenge rather than a competitive advantage. Colgate-Palmolive had been collecting data in regional ERP systems with different governance models, and business executives knew that the company needed a centralized governance process and enterprise information management solution before it could even think of leveraging global reporting and analytics.

Clearing Up the Cloud Confusion

Cindy Jutras

insiderPROFILES

“Software-as-a-service” and “cloud computing” are two terms many technology professionals have heard over and over again lately. In this Q&A, Cindy Jutras, independent enterprise software analyst and founder of Mint Jutras, discusses the ins and outs of SaaS and cloud computing. What’s the difference between the two, how have they impacted the ERP market, and how do both technologies best fit into the SAP ecosystem?

Vitra Furniture Gets Comfortable with SAP StreamWork

insiderPROFILES

With people and processes that span the globe, Vitra Group needed a way to better orchestrate its ad hoc process and projects that involve both internal and external partners. After implementing SAP StreamWork to enable the quick, controlled flow of information between the business and its partners, the company has experienced a host of benefits stemming from improved collaboration.

SAP Unveils Recalls Plus, a New Consumer-Focused App

Joshua Greenbaum

insiderPROFILES

There’s no doubt about it: every company wants to be like Apple. At first glance, even SAP is emulating the Apple model with its release of Recalls Plus, an app that lets consumers track product recalls and share details within social networks. But in reality, it’s Apple that should be striving to be more like SAP. Columnist Joshua Greenbaum explains why.

Tyson Foods Feeds Managers HR Data with a Unique Org Structure

insiderPROFILES

With over 100,000 employees, Tyson Foods faces certain challenges when managing HR data. To make sure employee data flows smoothly to managers, HR directors, and others who need it, the company’s HR Compensation/HRIS Group has taken a unique approach by implementing the organization management functionality in SAP ERP Human Capital Management.

Early Adopter Surgutneftegas Takes SAP HANA for a Test Drive

insiderPROFILES

Surgutneftegas’ IT department, which is always seeking out innovative new technologies, underwent a proof of concept for a pilot implementation of SAP HANA — and the benefits were a welcome surprise. CIO Rinat Gimranov shares how even though the functionality is not yet in production for commercial operation, the advantages stemming from real-time analytics and reporting are already apparent.

The Cisco UCS Platform for SAP Landscapes, Virtual or Not (insiderPROFILES Vol. 3, Iss. 3)

insiderPROFILES

by insiderPROFILES - 2012 (Volume 3), July (Issue 3)

New Balance Picks up the Pace and Closes Financial Books Twice as Fast

insiderPROFILES

When New Balance found out that support for its financial consolidation solution was ending, a vital question surfaced: What system would replace the existing solution? The answer lay in SAP Business Planning and Consolidation, an application which helped the company ultimately cut its average financial close time in half.

Bart & Associates Shares Insights on Moving to a Hosted Cloud Solution

insiderPROFILES

Bart & Associates specializes in large-scale modernization and custom-development efforts across the federal government. So when the business decided its systems needed an upgrade, it had the advantage of being well versed in available products and technology. In this Q&A, Vice President of Service Delivery Jonathan Evans details the company’s decision to go with SAP Business-All-in-One, hosted in a private cloud.

April (Issue 2)
GRC Gets an Upgrade at Varian Medical Systems

insiderPROFILES

Saikat Maiti, Security Manager at Varian Medical Systems, shares the process of the company’s upgrade to SAP BusinessObjects GRC 10.0, including business benefits and concrete advice to SAP customers looking to migrate to the latest release. Learn how the new functionality changed the way the business prepared for audits. And hear what users are saying about the new version.

CSR Reduces Downtime During Database Migration

insiderPROFILES

Many companies expect a few technical glitches to occur during database migration efforts. But for CSR Limited, sporadic outages were not an option. With 2,000 SAP users, CSR’s IT department needed to ensure the continued operation of its SAP system on the new database platform. It met its goal by using a robust, flexible automated monitoring solution.

SAP and SuccessFactors: Are All Acquisitions Created Equal?

Joshua Greenbaum

insiderPROFILES

Since SAP has acquired more than 30 companies — most notably Business Objects and Sybase — what does this mean for SAP customers, investors, and partners? Analyst Josh Greenbaum reviews SAP’s acquisition history and delves into the most recent acquisition of SuccessFactors, revealing what exactly SuccessFactors brings to the table.

Home Trust Speeds Mortgage Application Review Times

insiderPROFILES

One important goal of Home Trust’s recent SAP implementation was to quickly provide customers with information about their mortgage applications. With SAP for Banking, Home Trust has achieved this goal, and can now provide both the front-end, customer-facing functionality and back-end financial capabilities it requires.

SAP Support Does Much More Than Fix Problems

Q&A with Michael Rieder

insiderPROFILES

In this Q&A, Michael Rieder, Global Head of SAP Enterprise Support and Senior Vice President of SAP Active Global Support for EMEA, answers questions regarding his specific responsibilities in his dual role at SAP, challenges customers struggle with today, and why SAP Enterprise Support is much more than just a problem-fixer.

How to Design an Intranet Your Employees Will Use

Oliver Jaeger

insiderPROFILES

The success of an employee intranet environment greatly depends on user acceptance. If the user interface of the intranet’s content management system (CMS) is unwelcoming or difficult to maneuver, the company’s editors may abandon it and employees may lose interest in the site. Because of this, many companies are turning to e-Spirit’s FirstSpirit CMS.

Bayer IT Discovers When to Decommission Systems and Destroy Data

insiderPROFILES

When SAP customer Bayer Corporation decided to upgrade its SAP ERP software, it was faced with the obstacles of archiving legacy data and decommissioning old systems. The business used SAP NetWeaver Information Lifecycle Management for these purposes, and began a process of meeting with each individual business unit to determine data needed down the road.

The Case for Application-Managed Data Governance

Rex Ahlstrom

insiderPROFILES

A top priority for companies that have recently performed a data migration is to ensure the quality of both the migrated data and newly entered data. This is the objective of data governance — to avoid costly, frustrating post-migration issues. This article makes the case for application-managed data governance.

The Advantages of a Familiar Interface for Financials Users

Shari Alexander

insiderPROFILES

Many financials professionals continue to turn to one application to perform their various duties: Microsoft Excel. But there is a way to leverage both the familiarity of Microsoft Excel with the power of SAP ERP Financials with a product called GLSU. Read what some financials users see as the advantages of this solution.

LEGO Builds a Broader Product Line with SAP PLM

insiderPROFILES

LEGO building blocks have become so popular that the company decided to expand its product line to capitalize on increased growth. To make sure its legacy product development system did not hold them back, LEGO has embarked on an implementation of SAP Product Lifecycle Management, with the transition to the application broken up into four distinct phases.

Research Uncovers the Drivers Behind Enterprise Mobility

Kevin Benedict

insiderPROFILES

Kevin Benedict, Founder of Netcentric Strategies, and Davin Wilfrid, Senior Analyst at insiderRESEARCH, teamed up to conduct a survey that studied the impact of the mobility revolution on the SAP customer base. This article outlines their findings, including the reasons why SAP customers are going mobile, and how many have already shaped an enterprise-wide mobility strategy.

Managing Talent: How Strong Is Your Bench?

Oliver Conze

insiderPROFILES

We are entering an era comprised of a multi-generational workforce of employees who are increasingly ready and willing to switch companies. In this era, talent and succession management is increasingly difficult. Companies need new approaches to management. What’s your game plan for building a winning team and managing talent?

Are You Ready for BYOD?

Sam Lakkundi

insiderPROFILES

Due to the widespread popularity of smart phones and tablet devices, many businesses are considering the value of the bring your own device (BYOD) model. Though it saves companies money by allowing employees to use personal devices for work purposes, the BYOD model brings with it important obstacles, such as how to mitigate information security risks and development costs.

Kraft Foods' Recipe for Successful Business Intelligence

insiderPROFILES

Kraft Foods was in the midst of an enterprise-wide SAP implementation and the business realized that the best way to expand the benefits of the company’s SAP rollout was to deploy user-friendly BI applications. See how the business created a four-point plan that has served as their secret recipe for success.

Coty Inc.'s Keys to Predicting Enterprise IT Issues

insiderPROFILES

Coty Inc. has more than 12,000 employees across the globe that its center of excellence (COE) must service. By implementing SAP Extended Diagnostics by CA Wily, the company can now utilize intuitive dashboards to monitor IT operations and user activity. Already, the business benefits include proactive monitoring and accelerated problem resolution.

NVIDIA Saves Millions Through Improved Forecasting Accuracy

insiderPROFILES

For chipmaker NVIDIA, accurately forecasting customer demand is essential for business. Knowing consumer trends in the electronics industry allows the company to position its inventory levels accurately. If demand dips, NVIDIA could lose millions of dollars from excess inventory. To help, the company turned to SAP Advanced Planning & Optimization, SAP BusinessObjects solutions, and SAP BusinessObjects Web Intelligence.

How McCormick Cut Its Database Size in Half with No Negative Effects

insiderPROFILES

Due to a rapidly growing database, the IT team at McCormick & Co., Inc. became concerned about the time required to back up the company’s database — in some cases, it took as long as 24 hours. The team identified data compression as the solution to its problem, and used a tool provided to them by SAP to complete the project.

How Modernizing Legacy Systems Can Reduce Overhead

Michael Kleeberg

insiderPROFILES

The integration of electronic data interchange (EDI) technology with ERP platforms like SAP ERP results in a host of business benefits, such as reduced administrative costs and the elimination of manual errors. But many of today’s companies are held back by their legacy EDI landscapes. What should businesses do to successfully update this environment?

January (Issue 1)
AmerisourceBergen Accelerates Its Order Fulfillment and Delivery

insiderPROFILES

For any company, delayed deliveries can result in lost profits. But for a company like AmerisourceBergen, which processes 80,000 orders for pharmaceuticals per day, delayed deliveries can have deadly consequences. To continue to ensure that pharmacies and hospitals receive the inventory patients need, AmerisourceBergen embarked on a business transformation initiative to replace its legacy system with a scalable ERP platform.

Are You Doing Enough to Prevent Access Risk and Fraud?

Davin Wilfrid

insiderPROFILES

Operating in today’s business environment requires companies to comply with industry standards and protect critical applications -- and they must be able to prove they are doing so. This article dives into the findings of an insiderRESEARCH project in which surveyed security-focused professionals describe the challenges surrounding managing access risk with manual controls.

Leverage SAP Innovations Wisely: 3 Tips from SAP COO Ross Wainwright

Ross Wainwright

insiderPROFILES

Ross Wainwright, COO of North America and former EVP of North America Services, recommends three best practices to help business users simplify future SAP projects and promote growth and innovation: think big, start small, and move fast; pull more levers with fewer hands; and embrace the art of governance. Read the article for details about these best practices.

What SAP's Hardware Stance Means for Its Long-Term Competitive Success

Joshua Greenbaum

insiderPROFILES

Which is more advantageous: designing and selling both hardware and software, or just focusing on software? Analyst Josh Greenbaum fleshes out this question by discussing the real secret behind Apple’s success — a company that designs and distributes its own hardware and software — as well as the history and future of the database market.

Do SAP Rapid Deployment Solutions Really Speed Time-to-Business Value?

Q&A with SAP’s Davis Bennett

insiderPROFILES

In this Q&A, Davis Bennett -- Vice President of the Solution Delivery Center at SAP Consulting North America -- discusses the potential benefits of SAP Rapid Deployment solutions. For example, instead of tackling massive projects, customers can utilize packaged services that require less customization and less costs, but are still fully integrated and scalable to meet any future needs.

Using FTP? Know the Risks

Rohit Khanna

insiderPROFILES

Businesses today have security, scalability, visibility, and compliance concerns -- traditional file transfer protocol (FTP) software is no longer enough to satisfy these demands. Companies are now turning to managed file transfer solutions for secure and reliable data exchange. This article outlines the drawbacks of FTP and the benefits of utilizing a managed file transfer platform.

Journey to Industry-Standard Supply Chain Processes at DuPont

insiderPROFILES

Senior IT Consultant Janice Reissig describes DuPont’s business process management (BPM) initiative in this Q&A. The BPM initiative is designed to standardize business processes in DuPont’s supply chain and help reduce reliance on legacy systems. Though DuPont is still only partly through its journey, the end goal for the initiative is standardization on a single SAP instance.

For Westinghouse Electric, Future Success = Global Standard Processes

insiderPROFILES

For over 10 years, the nuclear energy industry changed very little, and Westinghouse Electric Company continued to operate successfully using SAP software that was implemented back in 1999. But in recent years, the nuclear industry has expanded quickly, and to meet new demands, Westinghouse Electric launched a transformation program that included a complete reimplementation of its SAP environment.

Nu Skin Fights Aging Systems with New HR Software

insiderPROFILES

Nu Skin, a developer and distributor of health and beauty products, has employees in 28 different countries around the world. Previously, no centralized HR system existed to collect employee data or provide standardized HR reporting. Now, Nu Skin utilizes SAP ERP Human Capital Management -- and its journey to go-live is one that is truly unique.

Mr. Potato Head Meets New Markets at Hasbro

insiderPROFILES

When Hasbro’s “big-bang” implementation approach in the 1990s created differing business processes across the company’s 27 different markets, management quickly realized a more centralized, shared-services business model would be necessary to continue to expand into new regions of the world. Thus, the business-driven, IT-supported Way to Work initiative was created, which included a major SAP upgrade.

300 Virtual SAP Instances? The Power of Deloitte Consulting's Landscape

insiderPROFILES

Deloitte’s Solutions Network (SNET) group is responsible for helping Deloitte Consulting sell and deliver projects and packaged applications. The SNET group’s approach is unique -- potential clients tour a virtual showroom of preconfigured SAP solutions tailored to their specific industry needs. This experience is only available because of the SNET group’s dedication to virtualization, as the business's 300 virtual SAP instances can attest to.

Radically Simple SAP? Look to the Cloud

Q&A with Greg Tomb

insiderPROFILES

Is your business considering implementing a cloud-based application by SAP? Greg Tomb, President of SAP Cloud Applications, explores the types of cloud-based applications SAP offers, the challenges they address, and the differences between SAP cloud applications and SAP enterprise applications. In addition, get an in-depth look at his predictions for cloud adoption among customers.

Linking the Familiarity of Excel with the Power of SAP ERP Financials

Shari Alexander

insiderPROFILES

Though financial professionals who use Microsoft Excel often rely on IT to create uploading templates, queries, and reports from their SAP systems, there is a way to eliminate this dependence. Learn the benefits of utilizing Z Option’s GLSU and the GL Wand solution from Excel4apps, which are both SAP certified for smooth integration with SAP ERP Financials.

2011 (Volume 2)

October (Issue 4)
Global Vehicle Supplier Tunes Up Its SAP Environment

insiderPROFILES

Federal-Mogul has 112 manufacturing locations and 21 aftermarket distribution facilities in 35 countries. How does a company of this size monitor all of its IT systems? SAP Solution Manager was Federal-Mogul’s first step in providing a vehicle that would allow the Basis team to perform “active monitoring” consistently across the company’s entire SAP landscape. Discover how Federal-Mogul went beyond the basics of Solution Manager to truly leverage the solution's power and productivity.

Ensuring EPM SUCCESS with Eyes Wide Open

insiderPROFILES

If your approach for implementing an application that will be accessed primarily by business function users is the same one you’d take to deploy a back-end IT system, you might want to rethink your implementation strategy. In this article, Bluefin Solutions shares five indispensable tips learned from its own implementation of SAP BusinessObjects EPM 10.0 solutions, including how to effectively engage end users in more than just the requirements gathering phase.

insiderPROFILES Magazine Launches Free App for iPad, iPhone, and Android Devices (insiderPROFILES Vol. 2, Iss. 4)

WIS Publishing

insiderPROFILES

WIS Publishing's free insiderPROFILES app for iPad®, iPhone®, and Android® devices is now available. The app, which readers can download now in the Apple® App Store and the Android Market, allows subscribers to read, search, and browse insiderPROFILES magazine on their mobile devices.

Who Is Shaping YOUR Company’s Strategy?

Chakib Bouhdary

insiderPROFILES

Among the ranks of your company’s leadership may well be an executive with the title of Chief Strategy Officer. This new role has seen rampant adoption in the past few years. So, what makes this position so compelling to organizations? See what Chakib Bouhdary has to say about this innovative position and his responsibilities as CSO at SAP.

Print at Your Own Peril

Jason Fox

insiderPROFILES

Output Management is often the last thing on a company's list of priorities during an ERP implementation. However, not seriously thinking about how printing output can affect your company could lead to a significant loss of revenue. SAP recognizes this challenge but also realizes it cannot create every piece of software its customers will need. This article showcases two case studies where companies benefited from partnering with an SAP-certified output management provider.

Allison Transmission Shifts Product Development into High Gear

insiderPROFILES

When President Barack Obama visited an Allison Transmission plant recently, he told the company that its work to design more fuel efficient vehicles was "really important” to the US economy. One of Allison Transmission's keys to success is its effective use of SAP Product Lifecycle Management (SAP PLM), which has streamlined the product development process and allowed Allison to increase the number of new products it releases each year.

Medtronic Chooses the UCS Platform By Cisco to Run SAP HANA

insiderPROFILES

Cisco is featured in the insiderPROFILES case study of Medtronic. To download a PDF copy of the Medtronic case study, compliments of Cisco, click the button below.

The Trouble with TCO

Joshua Greenbaum

insiderPROFILES

The one overarching topic that looms over SAP, its customers, and its competitors centers around the never-ending debate over the total cost of ownership (TCO) of enterprise software. Read this article to discover how knowing your company's IT-IQ (information technology intelligence quotient) and calculating its buying power can help make sense of TCO.

Cut Labor and Print Services Costs Immediately with an Enterprise Output Management Solution from LRS

John Runions

insiderPROFILES

Reliable document printing and output management solutions play an important, but often overlooked, role in an SAP customer's optimization and cost-cutting efforts. In this article, learn how you can increase the value from your SAP investments by supporting scalable, rapidly deployable output management solutions.

Business Benefits of Cisco Tidal Intelligent Automation for SAP

insiderPROFILES

Cisco is featured in the insiderPROFILES case study of Enbridge Gas Distribution. Cisco is also providing additional information and guidance specifically for insiderPROFILES readers. To download Cisco's white paper "Automating SAP System Refresh Systems" for free, click the button below.

The Optimal Outsourcing Outcome

insiderPROFILES

The benefits of moving off a legacy system to a more robust SAP ERP are clear for most companies. But hosting a new ERP system internally means training an IT team, managing upgrades, and possibly hiring new personnel with SAP expertise. Outsourcing provides another option. This story follows Cobra Electronics Corporation's journey in finding the right outsourcing partner for its SAP instance.

Improved Supply Chain Processes Bring Intel Real Savings

insiderPROFILES

To produce its cutting-edge semiconductors and microprocessors, high-tech giant Intel needs the very latest manufacturing equipment — and those tools don’t come cheap. In this article, read how Intel used SAP technology to pay suppliers sooner and dramatically improve its discount capture rate for capital purchases from ~50% to over 95%, exceeding the corporate goal, and resulting in millions of dollars in cost savings each year.

A Peek Behind the Curtain: Medtronic Shares Its Experiences as an Early SAP HANA Adopter

insiderPROFILES

“Customer satisfaction” takes on a much more urgent meaning when physicians use your organization’s products to treat patients with chronic diseases. At medical technology company Medtronic, no customer complaint is ever taken lightly. Throughout its production of medical technologies that help millions of people live better and longer, Medtronic strives to record and track every byte of customer feedback it encounters. Find out how being an early adopter of SAP HANA has helped Medtronic manage this ever-growing database of customer information.

Celestica Stretches Its Business Analytics Capabilities

insiderPROFILES

Business analytics is becoming ever more important now that companies have increasing access to data. Electronics manufacturing services provider Celestica saw the opportunity to turn supply chain data into a competitive advantage. Get an inside look at how Celestica leverages business analytics to create a competitive edge for the organization and its customers in this Q&A with Dr. Tianbing Qian, Senior Director of Information Solutions.

American Express Co-Innovates with SAP

Dave Hannon

insiderPROFILES

When SAP customers evaluate third-party solutions, a crucial piece to consider is how the new solution will integrate into the business’s existing technology landscape. To ensure an easy integration, SAP has been focused on co-innovation with its partners. This article details how American Express collaborated with SAP to develop a more easily integrated payment solution for SAP customers.

Reining in the Mavericks

insiderPROFILES

Accurately tracking and managing overall spend is quite a task for most companies, especially those with large supplier rosters. Is your company experiencing very high procurement transaction volumes and increased maverick spending within its homegrown purchasing solutions? If so, read this article to learn how SAP customer The Ericsson Group has met this challenge by implementing an e-procurement platform with the help of Capgemini Procurement Services.

Direct Relief Brings Technology from the Commercial World to the Humanitarian World

insiderPROFILES

More than half of the world’s population survives on less than $2 a day. In fact, the vast majority of humans on this planet struggle to secure access to the basic necessities of food, water, shelter, and medical care. Direct Relief International is a nonprofit organization with a single purpose — to provide humanitarian assistance and medical resources to people who can’t pay for them. Learn how Direct Relief used SAP technology created an online community network that can support people in need by making medicines and supplies more easily accessible.

Stability and Mobility: PrimeSource Building Products Follows a Phased Approach to SAP Adoption

insiderPROFILES

Mobility just might be this year's most pressing priority for IT organizations. However, jumping on the mobility bandwagon before a company's IT back-end systems are ready could be potentially disastrous. Mark Howell, CIO at building materials distributor PrimeSource Building Products, discusses PrimeSource's strategy to provide the business with both stability and mobility through a two-phased IT transformation project.

Enbridge Gas Distribution Compresses System Refresh from 4 Weeks to 7 Days

insiderPROFILES

With almost two million industrial, commercial, and residential customers, Enbridge Gas Distribution maintains a vast pool of customer data, which grows by 10 to 12 gigabytes per business day. Hugh MacMillan, Manager of IT Technical Services at Enbridge, saw that the company was reaching a point where it would be almost impossible to perform a system refresh. Discover how Enbridge dissected the problem and found a solution that would speed up this process.

July (Issue 3)
The Bold New World of SAP Services

Q&A with José Duarte

insiderPROFILES

SAP’s President of Global Services, José Duarte, has been in customer-facing roles at SAP for nearly 20 years and is today applying innovation to the SAP Services business in a way that stands to resonate throughout the industry, with a solid and favorable impact on customers. In this Q&A with Duarte, get to know SAP Services better and learn what SAP customers can expect from it.

How Lionsgate Manages the Unique and Complex World of Hollywood Accounting

insiderPROFILES

When you think of Hollywood, you probably don’t think of accounting, but at entertainment studio Lionsgate, every film that the studio produces or buys must have its own budget, and the finance team must have very accurate numbers for every movie in its growing library. How’s that for glamorous? This profile reveals the full story behind Lionsgate’s use of SAP software to manage its complicated financial reporting processes.

Improving Customer Service and Response Time at Visonic Group

insiderPROFILES

Home security products manufacturer Visonic Group has been recognized for its ability to respond quickly to customer requests for product variations. However, as the range and volume of requests grew in recent years, Visonic needed to move from its disconnected legacy systems to integrated systems in order to gain more supply chain visibility and flexibility. Learn how an SAP ERP implementation enabled Visonic to achieve this, what benefits it is now reaping, and what lessons it learned along the way.

Levi Strauss Gives Users Flexibility

insiderPROFILES

Levi Strauss & Co. may be known for its great-fitting jeans, but on the IT side, the company has tried on a new access control strategy, complete with an upgrade to the latest SAP BusinessObjects governance, risk, and compliance (GRC) solutions—and it fits Levi Strauss remarkably well. Learn how Levi Strauss sped up the process of onboarding new system users, reduced the number of segregation of duties violations, gave the business more control, and more.

Are You Getting the Most Out of Your Procure-to-Pay Investment?

Edward Osowski

insiderPROFILES

Companies often complicate the procurement process for various reasons, but they can actually automate, streamline, and optimize their procurement processes with procurement solutions and services like those available from SAP and Capgemini. Get the 411 on SAP Capgemini Procurement Services and IBX Procure-to-Pay in this solution profile.

5 Ways to Improve Performance and Profit in Asset-Intensive Industries

John Benders

insiderPROFILES

If your company in an asset-intensive industry, like mining, oil and gas, energy, utilities, or transit, then you likely face unique challenges in delivering sustainable gains in performance and profit. John Benders, Vice President of Asset Intensive Industry Solutions at Mincom, offers five key tips that asset-intensive companies should consider.

ACH Foods Companies Accelerates Its Planning and Product Development Processes

insiderPROFILES

When ACH Food Companies, Inc. transitioned from a commercial food manufacturer to a consumer-branded firm, the company could no longer rely on disparate legacy systems to support its growing product line. Its recently expanded IT environment now supports all stages of the company’s operations, and the story of how the business got from point A to point B — after a dual-wave SAP implementation — provides a unique lesson for manufacturing companies today.

Cirque du Soleil Drives Creativity and Expansion with SAP Solutions

insiderPROFILES

You may know it for its dazzling circus performances, but Cirque du Soleil, at its core, is a business—and it has relied on SAP solutions for the past decade to manage its rapid growth. From accommodating the financial complexities of a global business to keeping up with an increased demand for costumes, SAP solutions like SAP ERP Financials have helped Cirque du Soleil optimize and review business processes while collecting valuable business data.

Hostess Brands Provides Company-Wide Visibility with New Organizational Charts

insiderPROFILES

Hostess Brands, the maker of famous food brands such as Wonder Bread and Twinkies, used to maintain its corporate organizational (org) charts manually in spreadsheets — and it’s no surprise that this created limitations, such as lack of visibility into employee data. Follow Hostess on its search for and discovery of an ERP-friendly org charting tool — Ingentis org.manager — and learn about the key benefits it’s now reaping.

Speeding the Monthly Financial Close Process at Allergan

insiderPROFILES

Two years ago, delays in the financial close process at healthcare products maker Allergan drove the company to replace its legacy consolidation and reporting system with SAP BusinessObjects Planning and Consolidation. This profile gives a behind-the-scenes look at the implementation, as well as the specific benefits that Allergan is seeing today as a result—from a speedier close process to more up-to-date and granular data to more self-sufficient users running their own reports.

How Honam Petrochemical Delivered Better Executive-Level Reports

insiderPROFILES

Busy executives at Honam Petrochemical Corporation (HPC) wanted direct access to “unsanitized” business data — not the processed or manipulated reports they were getting at business meetings. When IT stepped in and developed a new system based on SAP BusinessObjects solutions to provide executive-level access to updated business intelligence data, the impact was phenomenal. Learn about not only the benefits, but also the strategy and implementation process behind the system.

All Work and All Play: Can Business Be Both?

Joshua Greenbaum

insiderPROFILES

Could gaming and business marry and live happily ever after? As online games like Angry Birds and FarmVille infiltrate the business culture, money is being invested in making business more game-like. This article takes a critical look at the concept of bringing gaming technology to the enterprise and how SAP can use games to incentivize collective, collaborative action.

Using Data Governance as a Cloud Service

Tom Kennedy

insiderPROFILES

Due to budget and resource restraints, companies can often find it challenging to implement a data governance strategy. However, using data governance as a cloud service can help overcome such obstacles. Learn about BackOffice Associates’ QualityCloud solution, a software-as-a-service (SaaS) offering that gives companies the means to measure and monitor their data quality without requiring them to add IT resources or implement new software.

How to Take Data Migrations from Classical to Cutting Edge

Dr. Andreas Schneider-Neureither

insiderPROFILES

Data migration challenges are not insurmountable, but a classical approach is no longer enough. Dr. Andreas Schneider-Neureither, CEO of SNP, shares the benefits of the Business Landscape Transformation approach and the SNP Transformation Backbone solution, which can help IT departments streamline the historical data migration process and greatly simplify IT systems maintenance.

April (Issue 2)
Streamlining the Onboarding Process for New Vendors

Tom Kennedy

insiderPROFILES

Creating the data for a vendor record, as with any manual process, can result in errors and omission of important data. Tom Kennedy, founder of BackOffice Associates, introduces a cloud-based solution that helps streamline this process, and he walks readers through the standard process — and benefits — that an SAP customer would go through to enter new vendor information into the SAP back-end system using this solution.

5 Lessons for Navigating SAP's Business Intelligence Roadmap

Davin Wilfrid

insiderPROFILES

insiderRESEARCH recently completed a survey of more than 300 SAP customers, and spoke with a panel of experts, to find the hidden obstacles along SAP’s roadmap for business intelligence applications. The goal was to assess the areas in which SAP customers most needed help and offer advice for moving forward. This article outlines the top five lessons this research uncovered.

Colgate-Palmolive Empowers Senior Leaders with Executive Dashboards

insiderPROFILES

In order to be more data-driven, consumer-packaged goods giant Colgate-Palmolive relies on a one-source-of-the-truth business warehouse system, and its IT organization provides a single view of the company’s most important data. But what challenges did Colgate face when making the move to this system and to new dashboard capabilities? And what benefits is the business reaping now?

5 Strategies for Reducing the Cost of SAP Mobile Projects

Joe Granda

insiderPROFILES

How do we fulfill the demand for new mobile tools and applications with the same IT budget we had last year? This is a question that Syclo’s Joe Granda is hearing from many SAP customers today. Here, he offers five quick tips to get them started on answering that question.

DataXstream’s Virtualization Solution for Lumber Liquidators

insiderPROFILES

DataXstream is featured in the insiderPROFILES case study of Lumber Liquidators. DataXstream is also providing the PDF of the article specifically for insiderPROFILES readers. To download the PDF of the article for free, click the button below.

Don't Let System Downtime Damage Your Business

Bob Williamson

insiderPROFILES

System outages, whether planned or unplanned, can have devastating effects on the business — from lost sales to customer dissatisfaction. To enable a server switchover in case of a problem, SIOS Technology Corp offers Linux users a tool to cluster SAP NetWeaver Application Server environments and allow switchovers. In this article, get an overview of the tool’s benefits and even read a quick case study from eastern Switzerland’s largest media company.

How Micro-Apps Are Changing the Enterprise Mobility Game

Vaidy Iyer

insiderPROFILES

Micro-apps are quickly becoming a new competitive weapon, merging the power of a robust ERP system with the speed, usability, and portability of the latest mobile and cloud computing technologies. This article offers an exciting glimpse of the new breed of enterprise micro-apps from SEAL Innotech — AppsFreedom — and the macro benefits it offers.

Lockheed Martin Aeronautics Revolutionizes Its Supply Chain

insiderPROFILES

As a military aircraft provider, Lockheed Martin works with suppliers ranging from large technology firms to small, niche companies with limited IT infrastructure. In this SAP customer profile, Lockheed offers insights and tips on successful supplier collaboration, including a look at its decision to implement a portal-based environment in order to make access to its new SAP ERP system as streamlined for suppliers as possible.

Belgian Railways Group Keeps Its ERP Project on Track

insiderPROFILES

When Belgian Railways Group restructured its business into three entities, its legacy systems and outdated processes made it difficult to maintain IT flexibility. To address this challenge, the railway company undertook a project to roll out an ERP system. This article follows the company’s journey from point A to point B — from securing approval and funding for the project, to setting and achieving its implementation goals.

Tellabs Stays Ahead of the Mobility Curve

insiderPROFILES

This interview provides an inside look at the internal mobility initiative at Tellabs, a global manufacturer of telecommunications equipment. Jean Holley, Executive Vice President and CIO of Tellabs, answers key questions about the company’s mobility strategy and the IT department’s efforts, including insight into what the business refers to as its “any, any, any” mobile vision.

How Lumber Liquidators Optimized Its IT Investments by Going Virtual

insiderPROFILES

With more and more stores opening across the US, hardwood floor retailer Lumber Liquidators needed more room to grow in its IT infrastructure. This article highlights the business drivers — including scalability and physical space — that prompted the SAP customer to move to a virtual environment, as well as the biggest benefits that Lumber Liquidators is seeing today.

Lilly Brings Process Consistency to a Diversified, Global Organization

insiderPROFILES

With over 20,000 employees stationed throughout the US and 73 other countries, it makes financial, logistical, and technical sense that Eli Lilly and Company is making the move to a single ERP system. Learn about the pharmaceutical giant’s experience with streamlining the migration to SAP ERP, and discover how the combination of automation and a shared services model lead to efficiency gains for the company.

When Is the Right Time to Move to the Cloud?

Scott Mordue

insiderPROFILES

So many SAP customers are waiting for proof that cloud computing isn’t just hype — that it can work in their enterprise. With this in mind, Intel’s Scott Mordue explores what companies are looking for when they consider the cloud, what his recommended cloud computing adoption strategy is, and what the future looks like for the cloud.

Seizing Mobile Opportunities with Help from the Right Providers

Dave Hannon

insiderPROFILES

Did you know that 302.6 million smartphones were sold in the world in 2010? Or that 96 million smartphones are expected to sell in the US in 2011? Your business should be viewing this phenomenon as the biggest opportunity it may ever see. This article introduces that opportunity, as well as three articles from T-Systems, Syclo, and SEAL Innotech, which each offer unique mobile solutions and expertise to SAP customers.

WoongJin Group Standardizes Processes Across 16 Subsidiaries

insiderPROFILES

Korean conglomerate WoongJin Group has grown from six businesses to 16 in recent years. As this success story reveals, the biggest contributors to managing such rapid expansion effectively were standardizing business processes and implementing a single enterprise ERP system. Get details on the company’s streamlining and mobilizing efforts, the ensuing cost savings, unexpected opportunities, and lessons learned after such a broad transformation.

Summit Electric Supply's New Process for Chargebacks Brings in More Revenue

insiderPROFILES

For electrical products distributor Summit Electric Supply, an outdated legacy system was holding the company back from capitalizing on chargeback opportunities — a chargeback is a unique mechanism that distributors use to avoid buying a product for more money than they sell it for. Learn how Summit automated its chargeback process by implementing SAP ERP and an SAP solution extension — and then watched its revenue soar.

The Real Mobile Opportunity for SAP and Sybase

Joshua Greenbaum

insiderPROFILES

When people think of mobile opportunities, they tend to think of the mobile phone applications in the Apple Store — and Apple’s revenues from those apps. But all that actually pales in comparison to what will be possible when SAP and Sybase start focusing on the real mobile opportunity — which starts with embedded sensor capability.

How Burton Snowboards Remains as Nimble as Its Riders

insiderPROFILES

Burton Snowboards is not just a snowboard company — it has also expanded into skateboard and surfboard products and, as a result, watched its global network of offices, retailers, and manufacturers grow. But with this expansion, Burton realized that it needed to improve its systems for inventory, supply chain, purchasing, and customer service. Uncover Burton’s inspiring story of preparing for an upgrade to SAP ERP 6.0 — and building a strong and “simple, standard, supportable” foundation.

Mobile Users' Enthusiasm Is an Asset for Novus International

insiderPROFILES

At Novus International, a provider of animal nutrition products, much of the internal-facing excitement about mobility is geared toward mobilizing the functionality users have gained since the company’s SAP ERP deployment. This profile unlocks the impact that enterprise mobility is having on the IT organization and strategy at Novus, with insights from Novus’ CIO, Dave Ploch.

The Metamorphosis of ERP -- Are You Ready with the Right Strategy?

Won Joon Hyoung

insiderPROFILES

According to Won Joon Hyoung, Managing Director of SAP Korea, a company’s overall IT strategy should consist of an ERP strategy together with a technology stack strategy. So how do companies set the right ERP strategy and keep it on track in 2011? This Q&A poses such questions to Hyoung, whose insights reveal important lessons and advice for SAP customers.

3 Minutes Gets You Greater SAP ROI (Really)

Q&A with Greg Pike

insiderPROFILES

SAP’s Greg Pike takes a no-nonsense approach to knowledge transfer. Now, under his leadership, two websites are available to SAP customers for precisely this purpose. In three minutes, you can navigate either website masterfully. In 30 minutes, you can gain a solid command of the SAP technology and support options at your disposal. In this informative interview, Pike explains why these websites are worth a few short minutes of time for SAP customers.

Is Your Business Fully Prepared for Its Data Migration Project?

Tom Kennedy

insiderPROFILES

Are you aware of the potential ramifications of migrating data that is not business-ready? Too many companies aren’t — nor do they understand what exactly constitutes data readiness. In this article, BackOffice Associates has recognized four levels of data readiness, each with associated levels of risk that emphasize the importance and consequences of data migration.

Expert Advice for Building a Mobility Strategy

Ulrich Meister

insiderPROFILES

What’s your company’s mobility strategy? Building one is an important yet challenging step in mobilizing the enterprise, and there are several things to consider as you define your strategy. This article gives you a head start by laying out goals you should keep in mind, as well as mobility benefits you should focus on.

How SAP Is Leading the Mobile Charge

Q&A with Dan Mahowald

insiderPROFILES

Enterprise mobility is unlike any IT trends of the past, and there are a lot of questions around it. Fortunately, expert Dan Mahowald has a lot of answers. As Vice President of North America Enterprise Mobility, SAP Americas, Mahowald shares his thoughts on a variety of mobility topics in this eye-opening Q&A.

The Power of Advanced Business Planning at Campbell Soup Company

insiderPROFILES

Campbell Soup Company may be a well-known manufacturer of soup and other food products, but its behind-the-scenes success with business planning and consolidation warrants attention too. Executives from the company share insights and lessons learned about their atypical but effective decision to integrate SAP BusinessObjects Planning and Consolidation, version for SAP NetWeaver, with non-SAP legacy systems.

January (Issue 1)
Why In-Person Training Is More Important Than Ever for SAP Customers

Dave Hannon

insiderPROFILES

Attending presentations, meeting speakers, swapping ideas and business cards, and joining discussion groups — these are just a few aspects of in-person training events that cannot be replaced by other forms of IT education. Gain insights from the producers of the SAPinsider conferences about why in-person training is more beneficial than ever, as well as what events are happening in 2011.

Colgate-Palmolive Empowers End Users with Advanced Reporting

insiderPROFILES

After eight years of using its custom-built spend performance management reporting system, the giant consumer products company Colgate-Palmolive decided to replace it. Uncover not only why the business made the change, but how it did so by implementing SAP BusinessObjects Spend Performance Management to reap impressive benefits — including enhanced reporting, empowered end users, and reduced dependency on IT.

Why the Need for Business Analytics Looms Large

Stephanie Buscemi

insiderPROFILES

Do you ever wish you had a GPS device for your business? Stephanie Buscemi, Group Vice President of Marketing for Business Analytics at SAP, believes that, just as these devices account for factors we might not be aware of when driving, business users similarly need reliable insight from business data. She explains that because users are increasingly navigating a clutter of information, the need for business analytics is steadily growing.

Building Applications at the Speed of Thought

Tom Kennedy

insiderPROFILES

Sometimes tradition is good, but not when it comes to application development. The traditional methodology is slow, tedious, and inflexible — not to mention complex. But the new CranSoft Software Development Kit from BackOffice Associates is designed to solve these problems and give business users more control in the application development process. The company’s CTO, Tom Kennedy, provides a thorough overview of the application and its various benefits for SAP customers.

Success with SAP Enterprise Support at Bristol-Myers Squibb

insiderPROFILES

Upgrading to SAP ERP 6.0 was a non-event for Bristol-Myers Squibb, chiefly because of the help it received from SAP Enterprise Support. With insights from Michael DiNovi, the biopharmaceutical company’s Director of Application Services, this profile highlights the biggest benefits the company gained from its support agreement, including better risk management, streamlined IT processes, and greater spend visibility.

Summit Electric Supply Finds the Right ERP Fit

insiderPROFILES

For years, electrical products distributor Summit Electric Supply watched its transaction volumes rise and experienced unhindered growth; but in 2004, the company’s aging legacy system began to show signs of stress. This customer profile relates Summit’s journey of evaluating and implementing an ERP system — and the ensuing benefits and the big lesson learned after going live with SAP ERP.

Redundancies Eliminated, Efficiencies Gained

insiderPROFILES

A series of acquisitions and mergers led Houghton Mifflin Harcourt (HMH) to its current name, but it also led to complexity in producing timely forecast revenues. HMH’s finance group struggled in a post-acquisition environment — until a process mapping project and new technology changed the game. Learn how SAP BusinessObjects Planning and Consolidation enabled financial process efficiencies and new opportunities for HMH.

Heritage Propane Fuels Efficiency with Improved Financial Processes

insiderPROFILES

For a long time, Heritage Propane thought that the most efficient way to post general ledger entries was by hand — done on paper first and then manually entered into SAP ERP Financials. But after experiencing broad inconsistencies in entry descriptions, the company realized it needed a solution to drive more reliable processes. Discover how a third-party software solution called “GLSU” answered this need.

A More Intelligent BI Platform

Kevin Nable

insiderPROFILES

What puts the “intel” in an “intelligent” BI platform? Intel IT can give you a hint: it has to do with bypassing traditional BI platforms, which have become performance bottlenecks. In this solution profile, discover how SAP NetWeaver Business Warehouse Accelerator, coupled with the Intel Xeon processor 5600 series, can accelerate query performance and business insight.

The End of the End User

Joshua Greenbaum

insiderPROFILES

If you’ve ever questioned the term “end user,” you’re not alone. In this column, industry analyst Joshua Greenbaum presents “enterprise drivers” as a more fitting label for business users, and he compares SAP training to “drivers’ ed.” Uncover his reasoning behind this analogy, as well as insights into why better enterprise driver education is so crucial today.

Tips for Selecting the Right Implementation Partner

Q&A with Susan Tan

insiderPROFILES

How can you find the best-fit service provider for your SAP ERP implementation? In this Q&A with Susan Tan, research director for the Consulting and Systems Integration services team at Gartner, Tan reveals the most important considerations when choosing your implementation partner — including size, track record, cost, and cultural fit — as well as how to cultivate and maintain a successful partner relationship.

Accountants Applaud New Spreadsheet Templates at Fender

insiderPROFILES

At Fender Musical Instruments Corp., it’s no surprise that payroll and financial data is submitted through lengthy spreadsheets. Most accounting personnel know Microsoft Excel well and like to work with spreadsheets. But when Fender experienced challenges in loading that spreadsheet data into SAP ERP Financials, it began a search for a flexible solution that would solve the issue — and found one.

ConAgra Foods Saves Time with Automated Financial Entry Uploads

insiderPROFILES

ConAgra Foods, a food giant with brands found in 97% of America’s households, has an incredibly busy finance department that is always looking for ways to save time and money. Learn how the finance team improved its financial system’s flexibility and streamlined its process for uploading financial journal entries to SAP ERP Financials by using an automated tool to post these entries.

Are Your Users Adopting Your SAP Solutions?

Daniel Nunes

insiderPROFILES

While an SAP solution implementation is a wise business step today, it doesn’t solve many problems if your business users don’t embrace and use the new technology. In this solution profile, Daniel Nunes of Synactive, Inc. discusses how Synactive’s GuiXT technology helps drive effective user adoption by customizing SAP applications to streamline business processes and enhance the user experience.

Embracing Microsoft Excel as an SAP Front End

Dave Hannon

insiderPROFILES

SAP customers often turn to third-party software providers when they're looking for solutions to enhance the SAP functionality the business has in place. Z Option is an SAP partner that has both a technical and functional understanding of the nuances and challenges of using SAP solutions. And, as co-founder Jim Halepaska explains, Z Option really hit the nail on the head with its flagship product, GLSU, a financial spreadsheet uploader for SAP systems. This article introduces GLSU, as well as three case studies from Z Option customers.

Taking Risk Management to the Next Level at Baker Hughes

insiderPROFILES

Oilfield services company Baker Hughes wanted to ensure future growth, but it first had to figure out how to use its existing software, standardize its processes, and deploy new technologies rapidly. Discover how this particular business used the rapid application deployment methodology to implement SAP BusinessObjects governance, risk, and compliance solutions and gain efficiencies in risk management and process control.

How Tumi Cut Inventory and Increased Sales

insiderPROFILES

A decade ago, Tumi, Inc.’s customer fill rates were below 80%, and the company had an excess of inventory — among other problems. But when the travel products maker decided to retire its legacy systems and standardize on SAP Business Suite, it experienced business expansion and better customer service. This profile details Tumi’s implementation success story and its transition to a more retail-focused company.

2010 (Volume 1)

October (Issue 4)
Traversing a Mountain of Accounts Payable Invoices

insiderPROFILES

One goal was clear for petroleum products distributor TransMontaigne in streamlining its accounts payable process: Provide full visibility into the invoicing process by centralizing it in a single system. Learn how TransMontaigne succeeded, see the project’s dramatic results — from lower invoice turnaround time and transaction costs, to an improved credit score and vendor relations — and get advice from the company’s accounting manager.

Data Is the Key to a Successful SAP Project

insiderPROFILES

by insiderPROFILES - 2010 (Volume 1), October (Issue 4)

Tech Data Follows a Unique “Viral” Strategy to Globally Roll Out SAP Software

insiderPROFILES

What are the two biggest challenges to selling an ERP project to your executive team? The risk of lost productivity and total project cost. While that may be true in the typical big bang ERP project, this profile details the unique “viral” strategy, which IT products distributor Tech Data Corporation used to mitigate both concerns as it migrated its operations in Europe and the Americas onto SAP software gradually, one business challenge at a time.

Harvey Building Products Retires Its Legacy Systems to Gain a 360-Degree View of Its Business

insiderPROFILES

There comes a time when legacy systems can no longer provide the transparency needed for a company to run its business effectively and efficiently. When this time came for Harvey Building Products, the company implemented SAP ERP to gain a number of specific benefits, including greater returns on inventory and improved customer service. Get the details behind Harvey Building’s ERP evaluation process, and the company’s seven keys to a successful implementation.

Eliminating Complexities

Marge Breya Executive Vice President and General Manager

insiderPROFILES

How does SAP plan to make its solutions more accessible to a company’s legions of employees who don’t use them now? insiderPROFILES posed this question to Marge Breya, the visionary who presides over the SAP Solutions organization, and her responses are a “must read” for nearly any SAP customer.

Real-Time Dashboards at Day & Zimmermann Get People to the Right Place at the Right Time

insiderPROFILES

Day & Zimmermann’s success hinges on getting its inventory to the right place at the right time. But for this industrial, defense, and workforce solutions firm, its inventory is its people. Learn how Day & Zimmermann gained real-time visibility into its workforce of contractors and workers through a unique set of real-time dashboards built on top of SAP ERP Human Capital Management — and the positive business impact that resulted.

Saving Paper & Streamlining Operations

insiderPROFILES

Would it surprise you to learn that Lexmark International, a printer manufacturer, is squarely focused on reducing the amount of paper its employees and customers use? Well, prepare to be surprised. Learn how Lexmark has gone from good to better by eliminating its paper-based processes and replacing its nearly 15-year-old legacy ERP system with SAP ERP 6.0.

How Rock Bottom Is Freeing Finance to Become Strategic Performance Advisors

insiderPROFILES

When the finance team at Rock Bottom Restaurants, Inc. realized it was spending more time on data entry than data analysis, it decided it was time to improve its technology. Hear from the CFO and VP of Finance how the move from a spreadsheet-only system to SAP BusinessObjects Planning and Consolidation dramatically improved Rock Bottom’s budgeting and planning processes.

Enable Business Productivity with Online Business Intelligence

Matthew Geller

insiderPROFILES

Data storage requirements are growing at a mind-boggling rate of 35% per year, as businesses demand faster access, deeper analysis, and greater decision making capabilities based on this data. Learn how Intel IT successfully met such needs by setting and fulfilling four key goals, all rooted in online business intelligence.

Can You Support Your Mobile Sales Force?

Jagdish Bansiya

insiderPROFILES

Enterprises mobilize their CRM solutions to meet a variety of goals — from improving resource planning to decreasing sales cycle times. Learn how Sybase Mobile Sales for SAP Customer Relationship Management can help your organization realize its goals, and get an exclusive look at how the push-based architecture behind these co-innovated solutions works.

Virtualize with Confidence

An interview with Andre Kemp

insiderPROFILES

In this Q&A, Andre Kemp, SAP Migration Specialist at VMware, discusses the current state of virtualization and how SAP customers are — and should be — leveraging it across their enterprises. Find out where your company stands, learn when to start considering virtualization, and discover the truth behind common misconceptions.

To Truly Manage Financial Performance, Bridge the Gap Between Strategy and Execution

Richard Barrett

insiderPROFILES

Agility. Insight. Alignment. Visibility. These are all benefits of a well-designed performance management strategy. Using Zions Bancorporation as a case study for success, SAP’s Richard Barrett details the performance management best practices that can be implemented at any company and the importance of using multiple solutions to achieve success.

The New Face of Financial Reporting at Coca-Cola Bottling Co. Consolidated

insiderPROFILES

What do you do when your company is running SAP but your finance organization is still using Microsoft Excel? Well, the finance team at Coca-Cola Bottling Co. Consolidated solved that riddle by implementing a Microsoft Excel add-on for use with SAP software. In this profile, follow the company on its journey from selecting the tool to reaping the benefits.

Data Mapping 101

Tom Kennedy

insiderPROFILES

The data mapping process is one of the biggest challenges during a data migration project. Tom Kennedy, founder and CTO of BackOffice Associates, LLC, shares his observations and offers five recommendations for how companies can get their data migration projects off to a good start by mapping data quickly and carefully.

ConAgra Foods Innovates Its SAP Menu

insiderPROFILES

ConAgra Foods made the decision to start consolidating its technology years ago — and today its R&D, financial, order management, IT services, data center, and supply chain management operations all run in the same SAP system landscape. So what benefits is ConAgra Foods reaping by moving to a “single version of the truth?” Find out in this deep-dive case study.

SAP Loads a Silver Bullet

Joshua Greenbaum

insiderPROFILES

SAP has a silver bullet of sorts — a solution that will significantly improve SAP Business ByDesign’s prospects in the market. It could even impact the entire on-demand ERP market in the future. Find out what this silver bullet is and how it could affect your organization.

Maxum Petroleum Fuels Growth with a Common SAP Platform

insiderPROFILES

Growth through acquisitions was once a bittersweet deal for Maxum Petroleum, an energy logistics company. While Maxum grew, the technical side of acquisitions became difficult to manage. Follow Maxum’s search for a central system on which to standardize all of its acquired companies and consolidate its data, and uncover why SAP ERP 6.0 was the system that hit the mark.

Cut to the Chase: Why Sustainability Matters to Business and IT

Dave Hannon

insiderPROFILES

This year’s SAPPHIRE NOW conference provided practical advice on both how to build a business case for sustainability and how the IT organization can support sustainable business practices with technology. Get expert advice from 16 sustainability experts who presented at SAPPHIRE NOW and learn why sustainability matters not only to the business, but also why it matters to the IT organization.

July (Issue 3)
Determining a Best-Fit ERP Strategy: Lessons from Intel IT

Sudip Chanal and Karl Mailman

insiderPROFILES

Are you running your ERP applications on a small number of proprietary systems? Many large companies do, but you may want to consider a decentralized approach. Insights from Intel IT explain how you can benefit from this strategy, how to select the appropriately sized ERP platform, and what step you should avoid above all.

Accelerating the Pace of Innovation

Q&A with SAP executives

insiderPROFILES

In this Q&A with six SAP executives, find out how SAP is innovating to help customers become better-run businesses. The experienced panelists answer questions about how customers’ current expectations influence SAP’s innovation, how customers are validating new SAP technologies, and more.

Stonebridge Companies Moves Its Hotel Management to SAP ERP

insiderPROFILES

Now managing 40 branded hotels, Stonebridge Companies was fortunate to experience growth — but it also faced challenges in managing that growth. Nasim Mansurov, Vice President of IT at Stonebridge, discusses the company’s search for an ERP system and the back-end process improvements it has seen post-implementation.

Sharp Electronics' Transparent, Centralized, and Standardized Internal Controls Framework

insiderPROFILES

What drives a company to move to automated process control software? For Sharp Electronics Corporation, it was all about centralization and standardization. Follow this company's journey of selecting and implementing SAP BusinessObjects Process Control, and explore the timesaving and auditing improvements it now sees.

Simple, Intuitive Access to SAP Applications

Vikram Chalana

insiderPROFILES

When end users don’t fully engage with their SAP solutions, many companies miss out on the full value of their SAP investment. Vikram Chalana, CTO and co-founder of Winshuttle, introduces Winshuttle STUDIO, a suite that enables non-technical end users to interact with SAP ERP through familiar interfaces.

The Quest for a New Market

insiderPROFILES

When American Standard set out to improve brand awareness and sales in Mexico, it had an unreliable website and inefficient business processes standing in its way. Follow the company’s journey to success — from achieving accurate product data with SAP NetWeaver Master Data Management, to transitioning to a new website, to realizing an improved user experience and other business benefits.

Sabre Upgrades to First Class with SAP ERP 6.0

insiderPROFILES

Being a travel industry pioneer is tricky when there are no industry solutions to meet your needs. Sabre Holdings, however, was able to harness SAP software to improve its travel booking, expense reporting, and other business processes. Find out how Sabre’s relationship with SAP Enterprise Support services made this possible.

Managing IT and Enterprise Risks Holistically

Leo Castro

insiderPROFILES

How well does your company understand IT and enterprise risks — and the business value of a risk management program? To help companies connect risk management to business strategy and performance, SAP and Novell have partnered to deliver a holistic, integrated solution.

Empowering Accenture Employees with Self-Service Data Management

insiderPROFILES

With more than 180,000 employees and even more data, Accenture faced a challenge: it needed to securely support its employees with accurate, real-time information. Uncover how the company’s ERP Delivery team met this challenge by building a suite of self-service web applications — and what they learned along the way.

Mastering Global Trade at Fonterra

insiderPROFILES

For a company that exports 95% of its products to 140 countries, the associated risks and regulations require expert attention. Discover how Fonterra, the world’s leading dairy exporter, leveraged SAP BusinessObjects Global Trade Services to revamp its customs management and trade documentation processes, reduce compliance risk, and increase productivity.

Reduce Data Storage Costs and Increase Performance in SAP Environments

Cong Lin and Marianne Nesiem

insiderPROFILES

As today’s companies keep generating data, they consume more disk space — but SAP customers have a unique opportunity to reduce storage costs and even enhance performance. Learn about the key benefits and features of IBM DB2 9 Deep Compression, from automatic storage to large object in-lining to index compression.

Managing Growth While Balancing Opportunity and Risk in Today's Climate

Cindy Jutras

insiderPROFILES

Optimism is high: 80% of surveyed companies expect to grow revenues in the coming year. But is it safe to assume this growth? Aberdeen Group’s research points to opportunities on the horizon, but it also emphasizes the need for companies to properly manage risk and cost avoidance in their pursuit of growth and profits.

Save Time and Money with a Repeatable, Scalable, Cloud-Based Data Migration Strategy

Tom Kennedy

insiderPROFILES

A long-term data migration rollout can be daunting and expensive — unless you choose a tangible, low-cost strategy. This article unfolds the key benefits of a cloud-based data migration methodology, along with a success story from a Fortune 500 corporation.

How TomTom Drives Business in the Fast Lane

insiderPROFILES

They introduced the first ever GPS mobile device — and today they run their business using SAP software. Find out how TomTom, after outgrowing its back-end systems, addressed the increasing complexity of its business processes and employee roles by turning to SAP ERP and SAP BusinessObjects Access Control.

Key Takeaways from Newell Rubbermaid's Remarkable Reporting Transformation

insiderPROFILES

Maintaining over 3,000 business intelligence reports is one thing; making executives wait for hours for a report, with little confidence in the data’s accuracy, is another. Newell Rubbermaid once faced these challenges, but now it generates comprehensive reports at lightning speed. Discover how the company leveraged SAP solutions to achieve this victory.

Taking Control of Mass Maintenance Updates — Without Compromising Data Quality

Tom Kennedy

insiderPROFILES

If a business wants to make mass maintenance changes, traditional methods may involve manually updating the records, approaching IT, or turning to a consultant. What if end users could simply make those updates themselves, uploading them into a back-end SAP system? This article explores two such options.

How Scotts Miracle-Gro Cultivates Sales Productivity

insiderPROFILES

Tending your garden is crucial for growth — and that’s literally what The Scotts Miracle-Gro Company has done. Learn how Scotts, marketer of consumer lawn and garden products, used SAP NetWeaver Portal and SAP BusinessObjects solutions to enhance its employee portal, “The Garden,” to offer role-based, productivity-boosting workbenches for its salesforce.

Pick n Pay Benefits from a New Retailing Solution

insiderPROFILES

When a South African retail chain, Pick n Pay, felt hindered by insufficient legacy systems, it decided to roll out a full ERP system. This profile highlights the company’s impressive IT modernization project — from building a solution around SAP for Retail to improving performance to learning important project management lessons.

SAP Shoots for the Moon: Striving for a Billion Points of Light

Joshua Greenbaum

insiderPROFILES

SAP wants to do what no enterprise software company has done before — achieve a user population of one billion. Explore this ambitious goal in more detail, including other contenders, the motives behind the goal, and what SAP needs to do to achieve it.

Redefining IT’s Role at Varian Medical Systems

insiderPROFILES

Not only has Varian Medical Systems successfully executed two broad-scale software implementations; its IT department has also proven its worth as a highly capable partner to the business side of the company. This profile exemplifies a triumphant IT transformation, as well as the gains and wins of engaging with SAP Enterprise Support.

April ( Issue 2)
Standardize Your IT Transformation Projects with a Software-Based Approach

Dr. Andreas Schneider-Neureither

insiderPROFILES

Surveyed executives indicate that IT transformation projects are here to stay — so how can you make sure these projects run smoothly? SNP AG has developed a standardized, software-based approach, as well as software supporting the four phases of an IT transformation project, to help companies decrease downtime and save money.

Delivering Immediate Value to SAP Customers

An interview with Greg Tomb

insiderPROFILES

Discover some new ways that SAP customers can extend the value of their SAP investment through mobile solutions and expert services. In this profile, hear from Greg Tomb, the founder of the Vivido Labs and a former SAP executive, who reveals what he’s learned about SAP customers and explores the key areas where companies can realize the full potential of their SAP systems.

Deutsche Telekom on Corporate Responsibility

insiderPROFILES

In this Q&A with Luis Neves, Deutsche Telekom’s VP of Corporate Responsibility, find out about the relationship between sustainability and economic performance at Deutsche Telekom. Neves provides an up-close view of the company’s sustainability efforts, including a popular mobile phone take-back program, and the ensuing benefits.

Sustainability 101: Holistic Management for Increased Profitability

Peter Graf

insiderPROFILES

For those seeking a crash course on sustainability, or some fresh tips and insight, SAP’s Chief Sustainability Officer, Peter Graf, answers key questions around the emerging topic: What is sustainability? What ideas form the essence of sustainable thinking? What are the nine steps of SAP’s sustainability roadmap? Learn why now is the time to take the first step.

Revolutionizing Reporting at Brigham Young University

insiderPROFILES

Financial reporting at Brigham Young University used to take several days of processing, hard-copy printing, and distribution. Now, it takes just four hours. Find out how an SAP BusinessObjects implementation revolutionized the university’s reporting — from money saved to consolidated reports to more accurate data.

Turning Compliance into Competitive Advantage

insiderPROFILES

Many businesses still take a manual approach to Sarbanes-Oxley (SOX) testing, but Petrobras, a Brazilian oil and gas powerhouse, urges companies to adopt continuous, automated testing. Learn how Petrobras has benefited from this approach and leveraged SAP solutions for governance, risk, and compliance to profit from its SOX certification.

Creating Shared Value: Nestle's Credo for Better Business

insiderPROFILES

Nestlé is among the foremost practitioners of Creating Shared Value (CSV), a concept centering on corporate endeavors that benefit society. This profile uncovers how Nestlé is committed to CSV by focusing on improving the health and well-being of its employees, consumers, and suppliers in rural communities worldwide.

Thoughts on the SAP Picture for 2010

Joshua Greenbaum

insiderPROFILES

Today’s SAP is “not your grandmother’s SAP” — and with the aid of some Danish poetry, you'll better understand the future of SAP. Explore the company’s different challenge areas for 2010, including defining TCO, redeeming SAP Business ByDesign, and exerting market leadership.

Success with Sustainability at The Coca-Cola Company

insiderPROFILES

Even with its substantial environmental footprint, The Coca-Cola Company is leading the charge around creating more sustainable business processes. What lessons can the rest of us glean from this experience? Jeff Seabright, Coca-Cola’s VP of Environment and Water Resources, answers this question with seven pieces of advice.

Achieve Global Visibility and One View of the Truth

Tom Kennedy

insiderPROFILES

Wouldn’t it be great to have a master data management (MDM) approach that wasn’t costly and didn’t include retraining end users? BackOffice Associates encourages companies to rethink MDM and leverage business process harmonization, with virtual, real-time access to and visibility of your master data. Learn why an early data assessment could save your project millions of dollars, while also save time, lower overall risk, and strengthen user confidence.

Optimizing Performance in the New Business Network

Stephanie Buscemi

insiderPROFILES

A lack of up-to-date information could quickly put your company out of business, but a performance management system helps you avoid such pitfalls. Understand the value of SAP BusinessObjects enterprise performance management solutions in the 21st century, and ensure that you improve visibility across your enterprise.

A Productivity Pick-Me-Up

insiderPROFILES

Graybar Electric Company has become a vital link in America’s electrical and commdata supply chain. Follow Graybar through its journey of implementing SAP ERP, streamlining financial data entry and accounting reporting processes, and experiencing the business benefits around ROI and data integrity.

How a Smarter Traffic Project Reduces Highway Congestion and Improves Driver Safety

insiderPROFILES

For the 250,000 vehicles commuting on highways in Brisbane, Australia, traffic has been a daily nightmare — that is, until Queensland Motorways Limited instituted a new free-flow tolling system. Learn how this project has helped reduce traffic, commute time, and accidents, while transforming Queensland Motorways as a business.

Bring Knowledge Quality, & Business-Ready Data to Your Next SAP Project

An interview with Tom Kennedy

insiderPROFILES

Companies with inadequate business processes in place generally have problems maintaining a business-ready level of data quality. BackOffice Associates believes that businesses need to start focusing on data issues early in the SAP project life cycle. Learn how SAP customers can experience uneventful — and successful — data migrations following the “Boring Go Live” strategy.

Get Trusted Answers from SAP Community Network

An interview with Ingo Hilgefort

insiderPROFILES

SAP Community Network (SCN) helps more than two million members get quick, accurate answers to their SAP questions. In this Q&A, the most prominent mentor in SCN’s SAP BusinessObjects community, Ingo Hilgefort, reveals his insight on the value of online communities for the SAP ecosystem.

Allianz Harmonizes Reporting and Accounting with
Its First Shared Service Center

insiderPROFILES

Allianz New Europe’s shared service center in Slovakia is a milestone in the Allianz Group’s global strategy to transform its finance functions. Discover how this multinational shared service center harmonized accounting and reporting, produced a number of benefits, and spawned an industry-leading business transformation.

Taking a Tough Stand on Simplification

insiderPROFILES

The Allianz Group stands out among financial services companies for its transformation from fractured financial entities to one harmonized financial environment. Hear from the initiative’s leader, Dr. Juergen Ott, who gives a firsthand account of this transformation — from its earliest phases through its design, execution, and continuous improvement activities.

January (Issue 1)
Mexican Company Goes Global with SAP NetWeaver Process Integration

insiderPROFILES

After acquiring a US-based company, GILSA, a Mexico-based dairy manufacturer and distributor, committed itself to ensure smooth business process integration — internally and for longstanding retailers and customers — by building a flexible data system to serve its growing, global customer base. CIO Mauricio Castillo shares how the company was able to keep these new customers operating in a business-as-usual manner.

Delivering the Gift of Fire

Joshua Greenbaum

insiderPROFILES

Today, the role of the CIO is being redefined once again — and it’s now line-of-business users who are influencing on day-to-day business functions. SAP is focused now, more than ever, on the needs of these line-of-business users by overcoming user adoption barriers, creating more business-user-friendly tools, opening up the SAP ecosystem, and co-opting the competition.

Advance Planning Proves the Right Call as Bouygues Telecom Migrates to SAP ERP 6.0

insiderPROFILES

A strong upfront effort can lead to a faster, more efficient upgrade. See how Tim Batty, Project Manager at cellular services company, Bouygues Telecom, and his team upgraded to SAP ERP 6.0 in under five months — and became production-ready in just four days. This success is due to the care the company put into its study phase, building the project team, testing, and training.

Bringing the Power of the SAP Ecosystem to Customers

insiderPROFILES

Salim Ali, Vice President of Enterprise Solution Marketing for SAP, describes a new customer experience for users who expect to have information at their fingertips anytime, anywhere. SAP customers now have a new way to collaborate, innovate, address challenges, and discover and evaluate solutions and services — with SAP partners and peers across the SAP ecosystem.

Seasonal Sales and Supply Chain Successes at Molson Coors

insiderPROFILES

A major beer producer and distributor’s revenue targets hinge on seasonal sales. At Molson Coors, Todd Campbell, Vice President of Logistics and Procurement, and his supply chain team don’t have the time or the luxury to operate on gut feel. Every decision needs to be grounded in fact. Follow this team as it evaluates business intelligence tools to provide crucial data for advance planning and anticipate inventory gaps with incredible speed.

Take Control of Critical Business Data Through Careful Planning and Calculated Risks

insiderPROFILES

SentrySafe wanted ready access to timely and accurate product data — and “one version of the truth.” Gregg Griebel, ERP Program Manager, explains how the company can now serve its large retail customers with readily available product information and is better prepared for future changes in how manufacturers and retailers will interact.

SAPinsider
FAQ